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Randy Marion Subaru - Service Center

Mooresville, NC

4.8
1,114 Reviews

1,114 Reviews of Randy Marion Subaru - Service Center

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August 13, 2024

Great Experience! So happy with my purchase and choice of my car and this dealership! More

by bltimms
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Wilburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 10, 2024

My first time here for service, but they were polite, helpful, and kept me informed while I was waiting. More

by arwoodalice
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Wilburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 10, 2024

I had asked to check the damper and they ran a complete diagnostic on my vehicle and charged me $217.00. On top of that, there would have also be a 3% charge if I had used my credit card so I had to come More

by CFSHE12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Anthony Abbata
3.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Wilburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kathryn Ransom
August 09, 2024

Aaron Forness was my service advisor and he was very helpful and efficient. Aaron answered and addressed all of my vehicle warranty questions and concerns. He had me back in my car and on my way back More

by Ranger Rick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Forness
August 09, 2024

Service team was very courteous and got my car right in for first service. Great job! More

by rongalecki
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Wilburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kathryn Ransom
August 08, 2024

Really nice and personable people. Got me in and out within 2 hours. Didn’t try to upsell me on anything. love that. More

by NPO1D
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Wilburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 06, 2024

We had electric failure while on the highway and were able to coax our van into the service center just as it died. The staff was very responsive and welcoming to us, two stranded travelers with a dog. More

by BEWARREN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Wilburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aaron Forness
August 04, 2024

I have always received top notch service at Randy Marion Subaru. The service team is friendly, competent, and communicates well. The waiting area is very clean and comfortable. More

by JMHOEPER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Wilburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 04, 2024

Were not able to diagnose the issue we were having with our 2023 Subaru Outback. More

by BILLCGHM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service tech
August 04, 2024

Very friendly. Loved that I was mooed and received a little cow bag. They were quicker with the service than they stated they would be! More

by ELIZBCARPENTER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathryn Ransom
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