Randy Marion Subaru - Service Center
Mooresville, NC
1,114 Reviews of Randy Marion Subaru - Service Center
Great Experience! So happy with my purchase and choice of my car and this dealership! So happy with my purchase and choice of my car and this dealership! More
My first time here for service, but they were polite, helpful, and kept me informed while I was waiting. helpful, and kept me informed while I was waiting. More
I had asked to check the damper and they ran a complete diagnostic on my vehicle and charged me $217.00. On top of that, there would have also be a 3% charge if I had used my credit card so I had to come diagnostic on my vehicle and charged me $217.00. On top of that, there would have also be a 3% charge if I had used my credit card so I had to come up with CASH. I was not impressed. More
Aaron Forness was my service advisor and he was very helpful and efficient. Aaron answered and addressed all of my vehicle warranty questions and concerns. He had me back in my car and on my way back helpful and efficient. Aaron answered and addressed all of my vehicle warranty questions and concerns. He had me back in my car and on my way back home in no time at all. More
Service team was very courteous and got my car right in for first service. Great job! for first service. Great job! More
Really nice and personable people. Got me in and out within 2 hours. Didn’t try to upsell me on anything. love that. Got me in and out within 2 hours. Didn’t try to upsell me on anything. love that. More
We had electric failure while on the highway and were able to coax our van into the service center just as it died. The staff was very responsive and welcoming to us, two stranded travelers with a dog. able to coax our van into the service center just as it died. The staff was very responsive and welcoming to us, two stranded travelers with a dog. They took our van into service immediately and gave us a very pleasant space to wait in the cool and comfortable showroom. We were kept apprised of each discovery and the cost as they analyzed and fixed our vehicle. The extent of labor required long hours and we were offered a courtesy car so we could go home, but we declined due to distance for return and the fact we had too much luggage, etc in the van to transfer. They repaired the van and got us back on the road after careful testing. During a stressful and scary breakdown on the highway, we felt very fortunate to have landed with Randy Marion Subaru. More
I have always received top notch service at Randy Marion Subaru. The service team is friendly, competent, and communicates well. The waiting area is very clean and comfortable. Subaru. The service team is friendly, competent, and communicates well. The waiting area is very clean and comfortable. More
Very friendly. Loved that I was mooed and received a little cow bag. They were quicker with the service than they stated they would be! Loved that I was mooed and received a little cow bag. They were quicker with the service than they stated they would be! More