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Randy Marion Subaru - Service Center

Mooresville, NC

4.8
1,300 Reviews

1,300 Reviews of Randy Marion Subaru - Service Center

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January 19, 2025

Excellent customer service and vehicle maintenance. Work completed on time. Kept informed of progress. Fair price. More

by MDMAURICE1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Matos
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 18, 2025

Pleasant visit, no issues and all involved were very pleasant. Will continue to have all servicing done there More

by GKIRK.BRADLEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Wilburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aaron Forness
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Matos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob McMillen
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 18, 2025

Mark and all were GREAT! Friendly, helpful and took us without an appointment. We were en route to Florida and check engine light (and many other lights!) came on. We were fr More

by LBATES9153
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Wilburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 17, 2025

very helpful and service was fast. Jacob kept me up to date on the status. More

by kfharbaugh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob McMillen
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 17, 2025

Really good service, and extremely friendly people who are willing to help you in anything you need! More

by luis2902
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob McMillen
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 17, 2025

Jessica was - again - very courteous and professional. We appreciate her and the prompt work done by the techs. More

by THARRINGTON786
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Matos
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 16, 2025

Love bringing my Subaru in for service! Everyone is professional, knowledgeable, and friendly. Will not take my Outback anywhere else. More

by clayfishpottery7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Abbata
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aaron Forness
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 16, 2025

They have taken good care of our 2 Subis over the years. More recently, a leak around an oil pan generated a $2,500 claim against my extended warranty. This more than covered the cost of the warranty. An More

by lilync69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Matos
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 15, 2025

FANTASTIC service! I arranged for a flatbed tow. But after that I was kept apprised of progress. And since a storm was imminent my car was kept at Subaru during bad d More

by Orla
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim and Mark
January 15, 2025

Jessica was very helpful and I would recommend this Subaru dealer for any service needs. Your rating scale stays on 2 stars. I would rate it 5 stars More

by THARRINGTON786
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Forness
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Matos
5.0
This rating includes all reviews, with more weight given to recent reviews.
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