Randy Marion Subaru - Service Center
Mooresville, NC
1,114 Reviews of Randy Marion Subaru - Service Center
Everyone was so helpful. Mark and Aaron were great and I’ll be bringing my Subaru back there every time for service Mark and Aaron were great and I’ll be bringing my Subaru back there every time for service More
Mark is always so pleasant. He is very thorough and helpful with all my car needs. Randy Marion is lucky to have him. Also, I really appreciate your shuttle service! He is very thorough and helpful with all my car needs. Randy Marion is lucky to have him. Also, I really appreciate your shuttle service! More
Work hard to solve problem and communicate well to keep customer informed. If things don’t go accordingly to plan - they are honest about what’s happening and why which is why I trust them with my car. customer informed. If things don’t go accordingly to plan - they are honest about what’s happening and why which is why I trust them with my car. More
I typically have an excellent experience, however yesterday was different. I came to have my tire pressure sensor checked, and I was told they would take a look in about 10-15 minutes. I ended up wai yesterday was different. I came to have my tire pressure sensor checked, and I was told they would take a look in about 10-15 minutes. I ended up waiting 75 minutes before being told that they had finished inspecting and agreed the battery in the sensor had died and would need replacement and that doing this service would take another hour. I left and will do this service at a local shop instead for 1/3 the cost. More
Service center was very clean. Mark Wilburn was very helpful answering all my questions. Friendly help when I picked up my car. Mark Wilburn was very helpful answering all my questions. Friendly help when I picked up my car. More
Great customer service. I was impressed by their attention to detail, transparency, and follow up! I was impressed by their attention to detail, transparency, and follow up! More
Fantastic experience overall having our SUV serviced over the holiday weekend. They got us through in a timely manner and were very helpful and courteous. Great shop and great people. the holiday weekend. They got us through in a timely manner and were very helpful and courteous. Great shop and great people. More
Time was not long. Work completed well. Friendly staff.. comfortable waiting area water and snacks available. Work completed well. Friendly staff.. comfortable waiting area water and snacks available. More
They are the best in customer service and quality standards! I have had excellent care from their teams every time I have taken my car in for service and repairs. standards! I have had excellent care from their teams every time I have taken my car in for service and repairs. More