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Randy Marion Subaru - Service Center

Mooresville, NC

4.8
1,114 Reviews

1,114 Reviews of Randy Marion Subaru - Service Center

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September 08, 2024

Excellent experience. I’ll be returning because of the great customer service. Aaron was great More

by cari.friedland
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron
September 08, 2024

Everyone was so helpful. Mark and Aaron were great and I’ll be bringing my Subaru back there every time for service More

by cari.friedland
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Wilburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aaron
September 06, 2024

Mark is always so pleasant. He is very thorough and helpful with all my car needs. Randy Marion is lucky to have him. Also, I really appreciate your shuttle service! More

by CPETERSONUVA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Wilburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 06, 2024

Work hard to solve problem and communicate well to keep customer informed. If things don’t go accordingly to plan - they are honest about what’s happening and why which is why I trust them with my car. More

by KTARKOWSKI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Wilburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shuttle drivers friendly and courteous.
September 06, 2024

I typically have an excellent experience, however yesterday was different. I came to have my tire pressure sensor checked, and I was told they would take a look in about 10-15 minutes. I ended up wai More

by robyn.a.levine
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Wilburn
4.0
This rating includes all reviews, with more weight given to recent reviews.
September 05, 2024

Service center was very clean. Mark Wilburn was very helpful answering all my questions. Friendly help when I picked up my car. More

by dcowart
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Wilburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 04, 2024

Great customer service. I was impressed by their attention to detail, transparency, and follow up! More

by JLDEBARI1
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Wilburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 03, 2024

Fantastic experience overall having our SUV serviced over the holiday weekend. They got us through in a timely manner and were very helpful and courteous. Great shop and great people. More

by patrick98
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Wilburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim Lawson
September 02, 2024

Time was not long. Work completed well. Friendly staff.. comfortable waiting area water and snacks available. More

by mreg73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Wilburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 01, 2024

They are the best in customer service and quality standards! I have had excellent care from their teams every time I have taken my car in for service and repairs. More

by fregiastyle4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Wilburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jessica Matos
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