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Randy Marion Subaru - Service Center

Mooresville, NC

4.8
1,114 Reviews

1,114 Reviews of Randy Marion Subaru - Service Center

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September 20, 2024

Wonderful experience due to exceptional customer service coupled with easy scheduling. Would recommend to others. More

by pam32
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Wilburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 19, 2024

It was a super easy process, everyone was very kind and explanatory. I did think the price was pretty high though. But overall, happy. More

by SARASMURDOCK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
The man at the service desk with glasses I think, very kind
September 16, 2024

Staffs were always polite and kind. Waiting room was nice and clean. Service was quickly done. I satisfied every time and everything More

by Ann
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Myers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Wilburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 16, 2024

I sent my wife to bring the car in for this service. The staff treated her very well and did not try to up-sell on anything else. Thank you! More

by RONMANN.52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Wilburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 15, 2024

Everyone was kind. The waiting area was nice and clean. Timing for service was pretty accurate. More

by crwilliamson65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabe Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 15, 2024

Had dead battery problems. Took several trips to shop and leaving it for several days to find and solve the problem. More

by SSUTHER0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Wilburn
3.0
This rating includes all reviews, with more weight given to recent reviews.
September 15, 2024

Everyone was very courteous and helpful, the replaced part was installed quickly and efficiently. I plan to take my Outback there next time it needs work. More

by MCMAHONGLORIA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Wilburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 15, 2024

My service rep took care of my needs on Saturday and did it in a timely manner. More

by MIKEY529
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob
September 14, 2024

Great customer service-courteous, efficient, with a smile! Highly recommend Randy Marion Subaru service in Mooresville! More

by TAMMYANDRYANBAILEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Wilburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 14, 2024

Mark Wilburn is always awesome, friendly and takes great care of people! Best dealership I have ever worked with More

by JRSM715
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Wilburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Figat
4.0
This rating includes all reviews, with more weight given to recent reviews.
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