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Randy Marion Subaru - Service Center

Mooresville, NC

4.8
1,324 Reviews

1,324 Reviews of Randy Marion Subaru - Service Center

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May 29, 2025

Friendly and efficient and timely service. I would recommend Mark and this service department to others. More

by billh0823
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Wilburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2025

Everyone was professional and approachable. Updates given as needed. I was given a ride home when my car took longer due to computer difficulties. My car was then driven to my home. Thank you More

by DIANA4CANTRELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Forness
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2025

I could go to the dealership near my house but prefer to go to Randy Marion. The service is fast and the people are great. Thank you! More

by marie_woolum
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Matos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob McMillen
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2025

All persons were friendly and pleasant. Service was fairly quick. Reminder was send via text More

by jlblashka59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Wilburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Matos
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2025

They keep me informed about what my Subaru needs for each appointment. It helps me feel safe when I drive my car as I travel long distances. It is also a truly great riding car. It may be the most comfortabl More

by TEACHR51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Forness
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2025

Proficient, amiable, staff. Swift service. Honest feedback. Thanks for all the effective help, you all. More

by dorothyknosby
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Wilburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aaron Forness
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Matos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob McMillen
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2025

Service was done promptly and 100% to my satisfaction. Jacob did a great job, and even though it's a 100 mike round trip for me, based on this experience, I'll continue to make the trip for my service app More

by bcm0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob McMillen
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 18, 2025

Jacob was very nice and informative. When the radio was ready to be installed he called and it was installed in a couple hours More

by RYANBMILLER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob McMillen
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 18, 2025

Friendly. Quality. Service. From the time we purchased our Outback in November 2024 until now those first three words say it all. More

by mickeydunaway
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Forness
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Matos
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 18, 2025

My experience was with the car Service Center. It was excellent. From start to finish all was 1st rate Service. The waiting room area was clean and modern. More

by rsl.consultant
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob McMillen
5.0
This rating includes all reviews, with more weight given to recent reviews.
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