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Randy Marion Subaru - Service Center

Mooresville, NC

4.8
1,307 Reviews

1,307 Reviews of Randy Marion Subaru - Service Center

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May 04, 2025

I have had my Outback serviced at Randy Marion for years. The service advisors, especially Jessica are great and the mechanics have always done a good job! More

by 2bhwatson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Matos
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2025

Jess handled our problem promptly and efficiently. A pleasure to work with. A positive experience More

by JOSEPHBARTLETT47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Matos
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2025

The service is great. The speed, kindness, and professionalism of the personnel is fantastic and the results were exactly what I'd hoped for in my service. PS the video re More

by brianharris.peru
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Matos
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 30, 2025

I FEAL LIKE MY WIFE WAS PRESSURED INTO HAVE SERVICES COMPLETED THAT WERE NOT NEEDED OR WANTED. THEY TAKE ADVANTAGE OF THE ELDERLY. More

by jackchristie639
Recommend Dealer
No
Employees Worked With
Aaron Forness
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2025 -

Randy Marion Subaru responded

We are sorry to hear your experience with us was not a positive one. Your information has been forwarded to the manager for further review!

April 28, 2025

My last two Subarus came from this dealership. Each department is professional, respectful, and do not pressure customers. More

by LOWCAMP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Forness
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 26, 2025

I had three problems to be addressed. All three were resolved by this visit. Great interaction with staff. More

by jgresetar
Recommend Dealer
Yes
Employees Worked With
Tim Service Manager
April 25, 2025

Everyone was very professional and friendly. The two issues I had with my car were repaired properly and to my satisfaction More

by cbeeson71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabe Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Matos
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 24, 2025

Very nice and friendly staff and quick service and maintenance very nice waiting area with coffee and snack while u wait More

by linkchris211
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Rourk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Abbata
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Wilburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Figat
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keeley Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gabe Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Albert Ayala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aaron Forness
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Matos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob McMillen
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 23, 2025

As a first time Subaru owner, I was impressed with the staff and service I received at Randy Marion during my first visit (oil change) to the service department. The waiting room was clean and well stocke More

by CELESTEBROWN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Wilburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aaron Forness
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 23, 2025

Very helpful fixed an Electrical problem Subaru paid under warranty no charge Will be back More

by edmillsod
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Forness
5.0
This rating includes all reviews, with more weight given to recent reviews.
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