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Randy Marion Subaru - Service Center

Mooresville, NC

4.8
1,420 Reviews

1,420 Reviews of Randy Marion Subaru - Service Center

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September 04, 2025

Made an emergency stop for service and service department was very accommodating. Issue was resolved in a timely manner and we were back on the road. Good communication during the service process. More

by awattsbanjo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob McMillen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 04, 2025 -

Randy Marion Subaru responded

Thank you for leaving us a review and I'm happy Jacob was able to get you all taken care of.

August 30, 2025

The dealership and service waiting area are clean and well supplied with drinks and snacks. They took care of me right away and didn't try to sell me anything that I didn't need. I even got the oil cha More

by E.WESCOTT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Matos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 04, 2025 -

Randy Marion Subaru responded

Thank you for leaving us a review and I'm happy Jessica took great care of you.

August 30, 2025

As usual, JM was great. She quickly got my car set up for the service needed, kept me informed, and sent me down the road with a smile. More

by lilync69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Matos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 05, 2025 -

Randy Marion Subaru responded

Thank you so much for taking the time to review us. We greatly appreciate your feedback and hope to see you again soon!

August 30, 2025

Randy Marion is a top notch dealer. Will work with your schedule and will have your car service quickly!! I have done business with them over the past 10 years… More

by JGOODNIGHT9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Forness
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Matos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 05, 2025 -

Randy Marion Subaru responded

Thank you so much for taking the time to review us. We greatly appreciate your feedback and hope to see you again soon!

August 28, 2025

The AC of my car was not working called RMS and it was fixed in less the 3hrs. They also gave a loaner car to use. I love RMS for the happy every time I visit. Thanks a million for all you services. More

by MONEKHENA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Matos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael
Sep 05, 2025 -

Randy Marion Subaru responded

Thank you so much for taking the time to review us. We greatly appreciate your feedback and hope to see you again soon!

August 28, 2025

Exceptional experience from the moment I pulled up until the moment I left. Everyone was friendly. Work was done quickly and no issues. Thank you.! More

by Anthony C
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Jessica Matos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Unknown named detail guy from Vermont, very nice and knowledgeable.
Sep 05, 2025 -

Randy Marion Subaru responded

Thank you so much for taking the time to review us. We greatly appreciate your feedback and hope to see you again soon!

August 28, 2025

My first time there and they were very friendly and did exactly what they said they would do. More

by rooski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob McMillen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 05, 2025 -

Randy Marion Subaru responded

Thank you so much for taking the time to review us. We greatly appreciate your feedback and hope to see you again soon!

August 27, 2025

Excellent service, always treated as a truly valued customer. The team at Randy Marion are the best! More

by deborahstantonjohnson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Matos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 05, 2025 -

Randy Marion Subaru responded

Thank you so much for taking the time to review us. We greatly appreciate your feedback and hope to see you again soon!

August 26, 2025

Service was prompt! Service advisors were nice and very professional. They kept me well informed of status. They even sent me a video of the inspection. Excellent jo More

by Bruce.d.bryant
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Matos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anna Sbarro
Sep 05, 2025 -

Randy Marion Subaru responded

Thank you so much for taking the time to review us. We greatly appreciate your feedback and hope to see you again soon!

August 25, 2025

Mark and Fred were great. . I enjoyed my visit with them both. Thank you so much More

by plynn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Wilburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 25, 2025 -

Randy Marion Subaru responded

Thank you for taking the time to leave us this 5-star review!

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