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Randall Reed's Planet Ford
Humble, TX
2,634 Reviews
Multi-time consecutive Ford Triple Crown winner, Randall Reed's Planet Ford in Humble (serving Houston, Katy, Kingwood, Atascocita & Conroe areas) takes great pride in providing award-winning customer service. When you choose Planet Ford on Hwy. 59, you can rest assured you're "dealin'" with the best. Planet Ford is a multiple award-winning dealership that's earned Ford's top honors and accolades including a dozen consecutive Triple Crowns, consecutive President's Awards, Ford One Elite, Ford 100 Club Awards, Partners in Quality and the FCSD Premier Club Award. The Better Business Bureau (BBB) also has recognized them with an award for excellence. Come experience the Randall Reed difference! Planet Ford in Humble, TX offers New Ford Cars, including the Ford Mustang; New Ford SUVs: Escape, Edge, Explorer, Expedition; Ford Bronco, Bronco Sport; and trucks F-150, F-250, F-350, Super Duty, SuperCrew, SuperCab, Ranger, Maverick. We also have a large selection of pre-owned certified Ford cars, SUVs, and trucks. Planet offers fleet/commercial sales. Plus, Planet Ford's used vehicle selection is huge, including tons of Value Max used vehicles under $20k.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 2,634 reviews
December 01, 2024
They are friendly enough but the wait for an oil change was 3 hrs and no car complimentary car wash in fact I was told they didn’t have a car wash ?? Unacceptable was 3 hrs and no car complimentary car wash in fact I was told they didn’t have a car wash ?? Unacceptable More
by andersonmarinela
Verified CustomerEmployees Worked With
Don’t remember name
December 01, 2024
Friendly, did what they could to make a good deal happen. Easy in and out Easy in and out More
by gpierce1
Employees Worked With
December 01, 2024
Great service ! Employees very kinds and friendly. They’re trying to help me with everything Employees very kinds and friendly. They’re trying to help me with everything More
by joselynayma2011
December 01, 2024
Salesman was very helpful. After market equipment manager was easy to work with and arranged a new interior for my truck. The closing process was slow. I had no trade and was p After market equipment manager was easy to work with and arranged a new interior for my truck. The closing process was slow. I had no trade and was paying cash but I still waited more than an hour to close the deal. The building was clean but it needs to be freshened up More
by j.baker1946
Employees Worked With
Other Employees :
Henry Cisneros Sales Consultant 5 Stars
December 01, 2024
Parking is a nightmare, need better drop off and pickup at 59 locations, but service is good at 59 locations, but service is good More
by NOBLEJASON
Employees Worked With
December 01, 2024
When i walked in b9 ine greated me. The guy that was sitting just looked at his screen. Then said then told me to wait for the person that was bust, then said that he would go ahead and The guy that was sitting just looked at his screen. Then said then told me to wait for the person that was bust, then said that he would go ahead and help me. He was rude then the guy that did help me was rude. I have coupons from buying my car and he was trying to con me by take the one that had the most value then I told him to read it and he visited that he got the correct one. They didn't give me any update. When I left my check engine light came on so I had to drive back so that could be get the air out if the lines. Just horrible. More
by brandi.rachel91
Employees Worked With
I don't see the 2 men that I worked with
November 26, 2024
Everyone from our salesperson Ken to the accessories manager Kevin and even the business manager Manny took the time to talk to us like people not just another opportunity to sell a vehicle. They actual manager Kevin and even the business manager Manny took the time to talk to us like people not just another opportunity to sell a vehicle. They actually care enough to get to know you in a short period of time More
by Luckyone
Employees Worked With
Other Employees :
Miguel in technology department
November 26, 2024
Evan was amazing! His communication throughout was much appreciated. He gave 5 star service! The process needs work - mechanic did not even look at my car for over a w His communication throughout was much appreciated. He gave 5 star service! The process needs work - mechanic did not even look at my car for over a week and I had to leave it at the dealership. The only thing that saved this experience was Evan's communication and willingness to accommodate me while the dealership had my car for over a month. More
by PKSMITH1977
Employees Worked With
Evan Coleman
November 25, 2024
The service center always takes care of me and my Shelby. White glove treatment every time! White glove treatment every time! More
by KAREEM.KEY76
