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Randall Reed's Planet Ford

Humble, TX

4.5
2,556 Reviews
Multi-time consecutive Ford Triple Crown winner, Randall Reed's Planet Ford in Humble (serving Houston, Katy, Kingwood, Atascocita & Conroe areas) takes great pride in providing award-winning customer service. When you choose Planet Ford on Hwy. 59, you can rest assured you're "dealin'" with the best. Planet Ford is a multiple award-winning dealership that's earned Ford's top honors and accolades including a dozen consecutive Triple Crowns, consecutive President's Awards, Ford One Elite, Ford 100 Club Awards, Partners in Quality and the FCSD Premier Club Award. The Better Business Bureau (BBB) also has recognized them with an award for excellence. Come experience the Randall Reed difference! Planet Ford in Humble, TX offers New Ford Cars, including the Ford Mustang; New Ford SUVs: Escape, Edge, Explorer, Expedition; Ford Bronco, Bronco Sport; and trucks F-150, F-250, F-350, Super Duty, SuperCrew, SuperCab, Ranger, Maverick. We also have a large selection of pre-owned certified Ford cars, SUVs, and trucks. Planet offers fleet/commercial sales. Plus, Planet Ford's used vehicle selection is huge, including tons of Value Max used vehicles under $20k.
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19000 Highway 59 North

Humble, TX

77338

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Showing 2,556 reviews

October 26, 2024

My purchase is not a month old and the check engine light is on, didn’t get a wheel tire key can’t change the tires that’s already deflating on a new purchase! This is the worst purchase ever More

by ceehightower
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Todd Silva
1.0
This rating includes all reviews, with more weight given to recent reviews.
Blain Black
1.0
This rating includes all reviews, with more weight given to recent reviews.
Billy Harvey
3.0
This rating includes all reviews, with more weight given to recent reviews.
Walter Vickers
1.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Morrison
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Reed
1.0
This rating includes all reviews, with more weight given to recent reviews.
James Kyle
1.0
This rating includes all reviews, with more weight given to recent reviews.
October 26, 2024

Ben customer service very informative. Repairs done well and timely. Will come again when I'm the area. More

by brokenn27
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Ben
October 25, 2024

Very good interaction with Ned and would go through him again. Great Job Randell Reed More

by steven.kiner
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Ned Shortsleeve
Nov 06, 2024 -

steven.kiner responded

I will recommend Planet Ford and the interaction are very good. Keep up the good work.

October 25, 2024

Informative and was able to get me in and out rather quickly, greatly appreciated the experience More

by jameswaltmon
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Kelli Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 25, 2024

Dealer’s employees were very concerned with my happiness. They took care of my truck and completed the work on time. More

by LMKALKE
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Employees Worked With
Scott Morrison
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 24, 2024

The dealer ship was very. Prompt in responding. I did ask for2 set was key, they said to give them until Monday. Still have not heard back. Over all very pleasant. More

by sofia-garza-73
Sales Price Transparency
Purchase Time
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Recommend Dealer
Yes
Employees Worked With
Jamie
October 24, 2024

Excellent customer service and if i had any questions they were quick to answer over text or phone call More

by ramirezalejandro32
Sales Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Guy Guidry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lyndi Sage - Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 24, 2024

The salesmen were friendly and well knowledgeable about the vehicles they sell. They are pushy or come off as high pressure salesmen just trying to sell vehicles. More

by TSMITH3480
Sales Price Transparency
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Purchase Time
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Recommend Dealer
Yes
Employees Worked With
Billy Harvey
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 24, 2024

My adviser was wonderful with great knowledge and friendly , he had me in and out in no time , awesome service More

by GINOSAB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrian Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 24, 2024

When it comes to buying a car, this process was almost seamless. Thank you for your time More

by Mihood622
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Manny Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Guy Guidry
5.0
This rating includes all reviews, with more weight given to recent reviews.
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