Randall Reed's Planet Ford

Pamela was excellent. She treated me professionally and with care. I would recommend her to anyone I know in need of a vehicle. She treated me professionally and with care. I would recommend her to anyone I know in need of a vehicle. More

Great customer service they try to fix issues in a timely manner with reasonable amount of time manner with reasonable amount of time More

Excellent service with the employees nice service I'll be Happy to recommend Randall Reed ford be Happy to recommend Randall Reed ford More

From start to finish, my truck‑buying experience was solid. The team was straightforward, respectful of my time, and didn’t play any of the usual dealership games. Communication was clear, the truck was solid. The team was straightforward, respectful of my time, and didn’t play any of the usual dealership games. Communication was clear, the truck was exactly as described, and every question I had was answered without hesitation. What stood out most was how smooth the entire process felt no pressure, no runaround, just honest conversation and a fair deal. They understood what I was looking for, worked with me on the numbers, and made sure I left confident in my purchase. I drove away in a truck I’m proud of, and I’d recommend them to anyone who wants a clean, professional buying experience backed by people who actually care about getting it right. More

Streamlined process. Dealership worked with me on the phone and struck a deal before even entering the dealership Dealership worked with me on the phone and struck a deal before even entering the dealership More

Awesome 👌 keep up the good work guys hoorah. Ford is great vehicle my experience is great so far Ford is great vehicle my experience is great so far More

Martin and JP did a great job and the overall experience was great. They both helped us during the process and will for sure be back. was great. They both helped us during the process and will for sure be back. More

He’s a scam artist, waste my time. The worst carbine experience I’ve ever had. Give me some lame excuse about my credit being high risk. Lol… my credit score is 800+. Come to find ou The worst carbine experience I’ve ever had. Give me some lame excuse about my credit being high risk. Lol… my credit score is 800+. Come to find out they’re holding two or three points in financing to make up their money on the backend. They’re not there to help you there screw you. I do not recommend this location this dealership or the salesman. More

Service advisor blew it out! ! Stayed in constant contact. And got the car back before promised. Icing on the cake was had it brought to me. ! Stayed in constant contact. And got the car back before promised. Icing on the cake was had it brought to me. More

WORST EXPERIENCE EVER! !!!!!! They kept my car for six months. It took them 3 months to "fix" a leak, When I went to pick it up there was 3 inches of standing water in it. !!!!!! They kept my car for six months. It took them 3 months to "fix" a leak, When I went to pick it up there was 3 inches of standing water in it. It took them a month to find and fix the real leak. When I went back to pick it up the second time, I found that the seats had mildewed, there was water damage in the console, the dash was cracking from sitting in the hot sun, and there was rust on the carpet. After months of arguing back and forth with them, I finally went and picked it up because they refused to take responsibility for the damage. The cleaned it up and that was it. My seats are stained, the dash is cracking, and there are pieces of trim falling off from sitting in the Texas sun after being flooded for 3 months. I will never recover the true value of my vehicle. I will never buy another vehicle from them and you shouldn't either. They have too much business to care about you. Their turnaround time is ridiculous if you don't have complications and if you do..........God help you. Because for sure no one else can. 10 out of 10 Would not do again!!!!!! More