Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Randall Reed's Planet Ford
Humble, TX
2,559 Reviews
Multi-time consecutive Ford Triple Crown winner, Randall Reed's Planet Ford in Humble (serving Houston, Katy, Kingwood, Atascocita & Conroe areas) takes great pride in providing award-winning customer service. When you choose Planet Ford on Hwy. 59, you can rest assured you're "dealin'" with the best. Planet Ford is a multiple award-winning dealership that's earned Ford's top honors and accolades including a dozen consecutive Triple Crowns, consecutive President's Awards, Ford One Elite, Ford 100 Club Awards, Partners in Quality and the FCSD Premier Club Award. The Better Business Bureau (BBB) also has recognized them with an award for excellence. Come experience the Randall Reed difference! Planet Ford in Humble, TX offers New Ford Cars, including the Ford Mustang; New Ford SUVs: Escape, Edge, Explorer, Expedition; Ford Bronco, Bronco Sport; and trucks F-150, F-250, F-350, Super Duty, SuperCrew, SuperCab, Ranger, Maverick. We also have a large selection of pre-owned certified Ford cars, SUVs, and trucks. Planet offers fleet/commercial sales. Plus, Planet Ford's used vehicle selection is huge, including tons of Value Max used vehicles under $20k.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,559 reviews
May 13, 2024
Matt was very helpful and was able to put me in a vehicle that I was satisfied with. that I was satisfied with. More
by Christy.neises
Verified Customer
May 13, 2024
best customer service out here! Fast and helpful in every way! Made the process very smooth to get the deal made! Very much recommend 10/10! Fast and helpful in every way! Made the process very smooth to get the deal made! Very much recommend 10/10! More
by trevino.sharon
Employees Worked With
May 13, 2024
The process of approaching a new vehicle was easy and not stressful at all. I was told what the price was, and that was exactly what I paid. stressful at all. I was told what the price was, and that was exactly what I paid. More
by cpaschallt
Employees Worked With
Ray Calderon did an excellent job in the sales department.
May 13, 2024
This is the first time I have used this service. They came and picked up my truck and brought it back to me. I actually had two trucks that needed warranty work done so they picked one up did the w They came and picked up my truck and brought it back to me. I actually had two trucks that needed warranty work done so they picked one up did the work brought it back and picked up the other one. The whole process was seemless. As far as I am from the dealer this was an awesome experience and a much needed service! Kelli always takes care of me. More
by STEVEGHILL7164
May 09, 2024
Poor communication, vehicle not finished properly missing parts on vehicle received no receipt of work done collector's truck non certified parts etc. parts on vehicle received no receipt of work done collector's truck non certified parts etc. More
by REGINALRED
Employees Worked With
May 09, 2024
Both the service department and the collision department are trustworthy and efficient. I brought my car in for collision repair and was treated so kindly by Brie, Francisco and Gary. They did an excell are trustworthy and efficient. I brought my car in for collision repair and was treated so kindly by Brie, Francisco and Gary. They did an excellent job on repairing the dent in my car and went the extra mile by giving me a ride home after drop off, cleaning my car inside and out, buffing out other scratches and giving me a little paint sample to cover some of the deeper scratches. They went above and beyond for me. I appreciate the great employees you have staffed at this location. More
by JP6749
May 09, 2024
JP was great called me about a Internet request. worked a deal out . finance was great .no complaints JP has even done a follow up .Thank you worked a deal out . finance was great .no complaints JP has even done a follow up .Thank you More
by david.chavis.2626
May 09, 2024
Great service. Fast transaction. All staff was professional and answered all questions throughly . Can’t complain. Fast transaction. All staff was professional and answered all questions throughly . Can’t complain. More
by capellamusic
