Randall Reed's Planet Ford

Very helpful The service advisor that helped me, Jason, was very helpful and friendly. He kept me informed on the progress of the warranty work being performed on The service advisor that helped me, Jason, was very helpful and friendly. He kept me informed on the progress of the warranty work being performed on my vehicle. He also worked quickly to get me out of a rental and into a ford loaner. Great customer service!! More

Great Service From the salesman to finance and the delivery people, this experience was tremendous, I would recommend this dealer to anyone looking to buy a new ca From the salesman to finance and the delivery people, this experience was tremendous, I would recommend this dealer to anyone looking to buy a new car. More

Attention to Detail Tim demonstrated his care for us as "His Customer" with constant communication and his thorough explanation of the process and then exceeded our expec Tim demonstrated his care for us as "His Customer" with constant communication and his thorough explanation of the process and then exceeded our expectation by having our car back to us earlier than promised. Thank You! More

Buying a car from my friend Jay Rosenthal This is the third car I have purchased from Jay Rosenthal and it may not be the last. He is trustworthy, easy to work with and we are friends. What el This is the third car I have purchased from Jay Rosenthal and it may not be the last. He is trustworthy, easy to work with and we are friends. What else is a better compliment about a salesperson? More

Good experience Great experience with Randall Reed Planet Ford. Our salesman Jeff S. was very easy to talk to and work with. He made us feel like one of the family. N Great experience with Randall Reed Planet Ford. Our salesman Jeff S. was very easy to talk to and work with. He made us feel like one of the family. Negotiating was relaxed and we didn't feel pressured or disrespected. We got a great deal on our F250. Thank you for an easy transaction. More

Good Service department Dropped off vehicle and was told in advance that it would be 3-5 days before they would look at it. Received a call 2 days later just to let me know t Dropped off vehicle and was told in advance that it would be 3-5 days before they would look at it. Received a call 2 days later just to let me know that they have not forgotten about me. 5th day car was ready for pick up , vehicle has 93K miles and all work was warranted. FORD More

Great Customer Service JT- John Thomas, was very helpful in the service department he had a great smile the whole time, I was there last week to get a battery for my Expedit JT- John Thomas, was very helpful in the service department he had a great smile the whole time, I was there last week to get a battery for my Expedition More

Great service, friendly staff! This dealership takes care of you right away. Thanks Nick Lang for your courteous service. A professional! Great service and and friendly staff! Fully This dealership takes care of you right away. Thanks Nick Lang for your courteous service. A professional! Great service and and friendly staff! Fully recommend it! More

Above and Beyond A few weeks ago I spoke with John the GM and Richard Fuller about a 2019 F 150 Lariat that I wanted to purchase. I told them what it had to have and I A few weeks ago I spoke with John the GM and Richard Fuller about a 2019 F 150 Lariat that I wanted to purchase. I told them what it had to have and I would take nothing less. Richard went to work locating my dream retirement truck and searched and searched the inventory of every dealer within 1800 miles. I called me a few days later and said he had located 2 trucks that matched my wish list and was waiting to see if he could do a dealer trade. The next day Richard called me and said they had succeeded in getting my dream truck and would be sending a driver to pick it up. It would be available for me in a few days. I can't express my sincere appreciation enough to Richard, John and Billy at the dealership. Planet 59 Ford is a wonderful and professional place to purchase a vehicle. My hats off to you all for going above and beyond! More

2019 STX F150 I went on line to find the truck "I" wanted Quentin contacted me via text, set up an appointment. It all went well, very happy. I went on line to find the truck "I" wanted Quentin contacted me via text, set up an appointment. It all went well, very happy. More