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Randall Reed's Planet Ford

Humble, TX

4.5
2,636 Reviews
Multi-time consecutive Ford Triple Crown winner, Randall Reed's Planet Ford in Humble (serving Houston, Katy, Kingwood, Atascocita & Conroe areas) takes great pride in providing award-winning customer service. When you choose Planet Ford on Hwy. 59, you can rest assured you're "dealin'" with the best. Planet Ford is a multiple award-winning dealership that's earned Ford's top honors and accolades including a dozen consecutive Triple Crowns, consecutive President's Awards, Ford One Elite, Ford 100 Club Awards, Partners in Quality and the FCSD Premier Club Award. The Better Business Bureau (BBB) also has recognized them with an award for excellence. Come experience the Randall Reed difference! Planet Ford in Humble, TX offers New Ford Cars, including the Ford Mustang; New Ford SUVs: Escape, Edge, Explorer, Expedition; Ford Bronco, Bronco Sport; and trucks F-150, F-250, F-350, Super Duty, SuperCrew, SuperCab, Ranger, Maverick. We also have a large selection of pre-owned certified Ford cars, SUVs, and trucks. Planet offers fleet/commercial sales. Plus, Planet Ford's used vehicle selection is huge, including tons of Value Max used vehicles under $20k.
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19000 Highway 59 North

Humble, TX

77338

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Showing 2,636 reviews

October 27, 2017

No Pressure Was an awesome no pressure experience. Ken was very knowledgeable on the vehicle models and was able to deliver exactly what we wanted. Price was ri More

by Nvandiver
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Riley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Manny Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 02, 2017 -

Randall Reed's Planet Ford responded

What an awesome review. We thank you for choosing Planet Ford in Humble and sharing your feedback about your experience with Ken, Manny and our award-winning team. We love reading that our customers found the right car, at the right price and we happy with their service. We hope you enjoy your new vehicle. Please let us know if you need anything in the future.

September 25, 2017

Accommodating. Ken was very informative and accommodating when we had specific parameters for our new car lease. He was able to meet our requirements and get us a gr More

by Natalie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Juan Barcenas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ken Riley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 28, 2017 -

Randall Reed's Planet Ford responded

Our team at Randall Reed's Planet Ford in Humble appreciate the opportunity to assist you in finding your new car lease. Thank you for sharing your kind feedback about your great experience with Ken Riley and our award-winning team. Should you need anything in the future, please do let us know.

September 25, 2017

2018 F150 Lariat Ken Riley and the entire Planet Ford staff was extremely helpful throughout this buying experience. They were very knowledgable and even took me to dr More

by whitef150
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ken Riley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin McKinnon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Manny Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 25, 2017 -

Randall Reed's Planet Ford responded

Thank you for choosing Planet Ford in Humble. We thank you for the opportunity to each your business and for sharing your kind review. Please do let us know if our team can be of any additional automotive assistance. Enjoy your new vehicle!

September 25, 2017

Thankful I want to thank Mr. Ken Riley for making me feel comfortable during my purchase of my new vehicle. He was very professional and he is a people person. More

by Stubnubber
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ken Riley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Byron Nelson
Sep 28, 2017 -

Randall Reed's Planet Ford responded

Thank you for choosing Randall Reed's Planet Ford (www.PlanetFord59.com) in Humble. We thank you for your feedback about your experience with Ken Riley and our award-winning team. Should you need anything down the road, please do let us know.

September 19, 2017

Ken Riley Ken was a lot of help, and for someone who hasn't had good experiences at dealerships in the past, Ken made it a great experience. When it came down t More

by Kyle.kelly13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ken Riley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ronald
Sep 19, 2017 -

Randall Reed's Planet Ford responded

Thank you for choosing Randall Reed's Planet Ford in Humble. We appreciate you taking the time to share your feedback about your experience with Ken, Ronald and our award-winning team. Should you need anything down the road, please let us know. We hop you enjoy your new vehicle for many happy miles!

September 19, 2017

Ken Riley I must say Ken made my car buying experience the best ever. During a very stressful time it was pleasant to have him as my sales person. He is the b More

by BevR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ken Riley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 25, 2017 -

Randall Reed's Planet Ford responded

Reviews like this are the best, and we thank you for taking time to share it. We are sorry to read that you're going through a stressful time, but thankful that Ken and our team were able to help. Should you need anything down the road, please do let us know.

September 19, 2017

Bent over backwards for me. I had purchased a 2017 Ruby Red Platinum F150 and it was under recall so I could not take it home due to the safety issue and they could not sell the More

by 2018F150RRPlat
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ken Riley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 25, 2017 -

Randall Reed's Planet Ford responded

We are so happy we could help. Thank you for allowing us that opportunity and for sharing your wonderful feedback. We hop that you enjoy your new truck for many miles down the road. Please do let us know if we can be of any additional assistance.

September 18, 2017

See Ken Riley Ken made it happen. We drove all the way from southwest Austin to buy at Planet Ford and were blessed enough to have Ken be the person to take care of More

by Ken123
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Riley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 19, 2017 -

Randall Reed's Planet Ford responded

Congratulations on your new truck! We thank you for choosing Randall Reed's Planet Ford in Humble and for taking time to share your review. Please let us know if you need anything down the road. Ken and our team are always happy to help.

September 18, 2017

Excellent and quick car buying experience Ken Riley deserves five stars for excellent service and follow up regarding my car buying experience. Ken made a stressful time for me very easy to ha More

by Chip
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ken Riley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 18, 2017 -

Randall Reed's Planet Ford responded

Congrats on your new car! Thank you for choosing Planet Ford in Humble and sharing your review. We are happy to read that Ken and our team did a good job of making your visit less stressful and that you are completely satisfied. Should you need anything additional, please do let us know. PlanetFord59.com

September 18, 2017

Great Experience Ken was great at helping with the process to purchase my first new vehicle. He took good care of us throughout the day and assisted us with everything More

by ShontellB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ken Riley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 18, 2017 -

Randall Reed's Planet Ford responded

We thank you. We appreciate you allowing us the opportunity to earn your business and that you were kind enough to take time to share your feedback. We are happy to read that Ken did an excellent job. Please let our team know if you need anything down the road. At Planet Ford in Humble, we are always here to help!

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