Randall Reed's Planet Ford

In for radio repair on 9/17/19 Requested simple repair of a Sirius radio module and what I get back is "my subscription expired".. That is the dealers response. As if I hadn't alr Requested simple repair of a Sirius radio module and what I get back is "my subscription expired".. That is the dealers response. As if I hadn't already ran the traps on that before I take the time to bring it this dealer. The radio is not taking the signal and Sirius said take it to be fixed. Never heard anything from Rosie the service advisor as to status update or solutions. Will not use her again, if there is a next time. I have always brought my vehicle to be serviced at this dealership. I will think twice next time it needs any kind of repair or maintenance work. More

Exceptional Service, Quality and Expertise Rosie always provides the highest quality service along with great communication. Always there to help and always courteous and treats customers fair Rosie always provides the highest quality service along with great communication. Always there to help and always courteous and treats customers fairly and with a sense of urgency. Same can be said of any of the advisors who are always there for their customers and ready to help. I must add the technicians are remarkable and work feverishly to ensure the job gets done right! Sales and Finance teams are stellar. Body shop is knowledgeable and professional. The vehicle I purchased from this location is still very new but can't wait to come here when my vehicle needs parts. I Highly recommend the dealership as a whole and will be a customer for Life. More

Bought a new F250 and overall experience was not only very good, but it was explained and played out the same way. Highly recommend Mike Grissom for sales and the management team were understanding of wh very good, but it was explained and played out the same way. Highly recommend Mike Grissom for sales and the management team were understanding of what I wanted and looking for. Also Kevin did a great job with aftermarket add ons and timely in doing so. More

Wonderful running car lasted 2 days. Back to my 2014 focus. Shuddering, slipping, slamming into gear. Ill just cry now. They did try this time. focus. Shuddering, slipping, slamming into gear. Ill just cry now. They did try this time. More

Had a great experience at Planet Ford 59. Practically in and out. Salesman Ken was great, along with the rest of all that assisted me with my new F150. and out. Salesman Ken was great, along with the rest of all that assisted me with my new F150. More

Everyone was very helpful. I will recommend anyone that asks me to come to Planet Ford. Jay was very helpful in getting me into a vehicle that was within my budget. asks me to come to Planet Ford. Jay was very helpful in getting me into a vehicle that was within my budget. More

Great service Mr. Jimmy Johnson was kind & patience. He listen and had suggestions that was helpful. We were grateful to have him as a salesperson. He oftered new w Mr. Jimmy Johnson was kind & patience. He listen and had suggestions that was helpful. We were grateful to have him as a salesperson. He oftered new ways of trying to achieve our goal. More

Very helpful The service advisor that helped me, Jason, was very helpful and friendly. He kept me informed on the progress of the warranty work being performed on The service advisor that helped me, Jason, was very helpful and friendly. He kept me informed on the progress of the warranty work being performed on my vehicle. He also worked quickly to get me out of a rental and into a ford loaner. Great customer service!! More

Great customer service and fast. I called ahead to look inquire about a truck that happened to be on the storage lot. When I arrived the truck was already washed and available for tes I called ahead to look inquire about a truck that happened to be on the storage lot. When I arrived the truck was already washed and available for test drive. Made the deal shortly after with no hassles. More