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Randall Reed's Planet Ford
Humble, TX
2,649 Reviews
Multi-time consecutive Ford Triple Crown winner, Randall Reed's Planet Ford in Humble (serving Houston, Katy, Kingwood, Atascocita & Conroe areas) takes great pride in providing award-winning customer service. When you choose Planet Ford on Hwy. 59, you can rest assured you're "dealin'" with the best. Planet Ford is a multiple award-winning dealership that's earned Ford's top honors and accolades including a dozen consecutive Triple Crowns, consecutive President's Awards, Ford One Elite, Ford 100 Club Awards, Partners in Quality and the FCSD Premier Club Award. The Better Business Bureau (BBB) also has recognized them with an award for excellence. Come experience the Randall Reed difference! Planet Ford in Humble, TX offers New Ford Cars, including the Ford Mustang; New Ford SUVs: Escape, Edge, Explorer, Expedition; Ford Bronco, Bronco Sport; and trucks F-150, F-250, F-350, Super Duty, SuperCrew, SuperCab, Ranger, Maverick. We also have a large selection of pre-owned certified Ford cars, SUVs, and trucks. Planet offers fleet/commercial sales. Plus, Planet Ford's used vehicle selection is huge, including tons of Value Max used vehicles under $20k.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 2,649 reviews
December 24, 2019
Amanda at Planet Ford always takes the best care of me! I wouldn’t take my car to anyone else! She is honest and genuine! I have been going to her for 5 years now. I won’t work with anyone else! wouldn’t take my car to anyone else! She is honest and genuine! I have been going to her for 5 years now. I won’t work with anyone else! More
by jackfbrown
Employees Worked With
December 23, 2019
The people in the service department are jerks. You walk in. They act your bothering them. Bad attitude. You some people with a better attitude in. They act your bothering them. Bad attitude. You some people with a better attitude More
by Kcboys5
Employees Worked With
Other Employees :
Rosie Jones, Daniel Fraleigh, Byron Nelson
December 20, 2019
New 2019 Ford Expedtion XLT. I called and got the fleet manager on the phone, Richard. I told him i wanted a no haggle deal and thats exactly what I got. We made a great deal on t I called and got the fleet manager on the phone, Richard. I told him i wanted a no haggle deal and thats exactly what I got. We made a great deal on the Expedition. This dealership has done the most I have ever seen. Everyone walked me through every process even a person that thought me all the features the SUV has. I have bought trucks and cars for 25 years all over Houston. By far the best team I have ever worked with. These guys do a great job and are serious about making you Happy. Give them a call and set up a deal with them. OH and they beat all the prices in Houston and surrounding areas. I spent 6 weeks searching and researching prices. They beat all of them by $3000 without having to ask or haggle about pricing. More
by gadgeteo
Employees Worked With
December 20, 2019
Service I have purchased 2 other trucks in past years from Randall Reed in Humble. Always I have been treated with respect and professionally from all at the I have purchased 2 other trucks in past years from Randall Reed in Humble. Always I have been treated with respect and professionally from all at the dealership. They have an excellent service department along with the sales group. More
by My Review
December 19, 2019
New car purchase Purchased a 2020 Ford Expedition. Martin helped find the exact vehicle we were looking for. Negotiated fair pricing for both the new car and our tra Purchased a 2020 Ford Expedition. Martin helped find the exact vehicle we were looking for. Negotiated fair pricing for both the new car and our trade. We'll be back. More
by beldred
Employees Worked With
Martin, Jimmy and Hervey
December 18, 2019
Call JT for warranty work! I thought I would be without my car for a few weeks, but JT got it back to me sooner than expected. He very helpful and knowledgeable. I thought I would be without my car for a few weeks, but JT got it back to me sooner than expected. He very helpful and knowledgeable. More
by Emc2807
Employees Worked With
John 'JT' Thomas
December 17, 2019
Took my suv in for service work and a inspection. Like always Rosie is amazing. If anyone is reading this see Rosie in the service dept. she’s the best!! always Rosie is amazing. If anyone is reading this see Rosie in the service dept. she’s the best!! More
by Victor
December 17, 2019
I am very please to say that I had a very good experience for taking my suv for service every one was good from start to the end Thank you for taking my suv for service every one was good from start to the end Thank you More
by berios
December 16, 2019
Awesome experience! Great service and easy to do business with. Highly recommend. Was worth the drive from Katy. Marcus Grooms was our sales person and made our sale fast and easy. business with. Highly recommend. Was worth the drive from Katy. Marcus Grooms was our sales person and made our sale fast and easy. More
by ddeverney
Employees Worked With
Marcus Grooms - 5 stars, Greg Stegman
December 16, 2019
Go see Mr Jimmy Stewart he will not disappoint you. He made everything right when it was going wrong. Like my ford explorer so far made everything right when it was going wrong. Like my ford explorer so far More
by Sparaniva
Employees Worked With
