Randall Reed's Planet Ford
Humble, TX
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Great Attention to customer Byron and Lyndi were very helpful during the purchase of the new vehicle, always very professional and supportive during the entire process. Big Thank Byron and Lyndi were very helpful during the purchase of the new vehicle, always very professional and supportive during the entire process. Big Thanks guys. More
This dealership had extremely fast service and very friendly people! I would highly recommend this location in humble to anyone needing work done in their vehicle! friendly people! I would highly recommend this location in humble to anyone needing work done in their vehicle! More
Smooth & Easy Had a collision on a Thursday, Randall Reed worked seamlessly with the insurance company to accept my vehicle for repair on Friday, then completed the Had a collision on a Thursday, Randall Reed worked seamlessly with the insurance company to accept my vehicle for repair on Friday, then completed their quality service within the 3-day time frame in which they committed. Additionally, the 2 different staff members that I interreacted with during scheduling/drop-off and pickup were very polite, thorough, and attentive. Great experience. More
(3) Factory Recalls. Once an appointment was made, I was informed it could take up to 2 days. 7 hours after dropping off my vehicle I was contacted buy my Service Technic Once an appointment was made, I was informed it could take up to 2 days. 7 hours after dropping off my vehicle I was contacted buy my Service Technician (JT) informing me that it was ready to be picked up. I really needed my vehicle so thanks Randall Reed and thanks JT! More
Randall Reed's Planet Ford - Humble TX I highly recommend Irma Velasquez, Service Advisor. She had a smile on her face, a great attitude and made sure that my drop off was quick and easy, I highly recommend Irma Velasquez, Service Advisor. She had a smile on her face, a great attitude and made sure that my drop off was quick and easy, as well as had a shuttle driver available for me to get back to my office. Kudos Irma! - 3rd F150 thru this dealership! More
Worked with Mark in the Service Department. Easy to work with, set up an appointment time and kept us informed of the progress and when the vehicle was ready. Thank you with, set up an appointment time and kept us informed of the progress and when the vehicle was ready. Thank you More
Employees were very helpful and professional. They had an answer for any and all questions I had. Overall great experience and would recommend these guys to anyone answer for any and all questions I had. Overall great experience and would recommend these guys to anyone More
Best dealer you could ever buy a vehicle from. The were fast, accurate with answers, and very very helpful with my purchase. The staff was so nice and everyone was welcoming. fast, accurate with answers, and very very helpful with my purchase. The staff was so nice and everyone was welcoming. More
I have been going to this dealership for 20 plus years now, and have never had a problem. They are honest with you and will work with you on anything. I recommend Nick Lang, he always keeps me informed a now, and have never had a problem. They are honest with you and will work with you on anything. I recommend Nick Lang, he always keeps me informed and gives me very prompt service. More
Service performed I have always received great services and your techs are very friendly. Enjoy the coffee in the waiting area, Never had any complains. will recommend I have always received great services and your techs are very friendly. Enjoy the coffee in the waiting area, Never had any complains. will recommend to others. More