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Randall Reed's Planet Ford

Humble, TX

4.5
2,656 Reviews
Multi-time consecutive Ford Triple Crown winner, Randall Reed's Planet Ford in Humble (serving Houston, Katy, Kingwood, Atascocita & Conroe areas) takes great pride in providing award-winning customer service. When you choose Planet Ford on Hwy. 59, you can rest assured you're "dealin'" with the best. Planet Ford is a multiple award-winning dealership that's earned Ford's top honors and accolades including a dozen consecutive Triple Crowns, consecutive President's Awards, Ford One Elite, Ford 100 Club Awards, Partners in Quality and the FCSD Premier Club Award. The Better Business Bureau (BBB) also has recognized them with an award for excellence. Come experience the Randall Reed difference! Planet Ford in Humble, TX offers New Ford Cars, including the Ford Mustang; New Ford SUVs: Escape, Edge, Explorer, Expedition; Ford Bronco, Bronco Sport; and trucks F-150, F-250, F-350, Super Duty, SuperCrew, SuperCab, Ranger, Maverick. We also have a large selection of pre-owned certified Ford cars, SUVs, and trucks. Planet offers fleet/commercial sales. Plus, Planet Ford's used vehicle selection is huge, including tons of Value Max used vehicles under $20k.
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19000 Highway 59 North

Humble, TX

77338

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Showing 2,656 reviews

March 03, 2020

Great Attention to customer Byron and Lyndi were very helpful during the purchase of the new vehicle, always very professional and supportive during the entire process. Big Thank More

by Jetta2019
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lyndi Sage - Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pedro (Technology person), Byron Nelson
Mar 08, 2020 -

Randall Reed's Planet Ford responded

Congrats on your new vehicle! Thank you for letting us know that Byron, Lyndi and our Randall Reed's Planet Ford team were helpful. Big thanks to you too and let us know if you ever need anything down the road.

March 02, 2020

This dealership had extremely fast service and very friendly people! I would highly recommend this location in humble to anyone needing work done in their vehicle! More

by Ashlee.whelihan
Recommend Dealer
Yes
Employees Worked With
Todd Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lorena Barker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Walter Vickers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Morrison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Wade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Lang, John 'JT' Thomas, Brian Smith
Mar 08, 2020 -

Randall Reed's Planet Ford responded

Ashlee, what a great review. Thank you! We appreciate you selecting Randall Reed's Planet Ford for your vehicle service needs. We're happy to read our team were friendly and did a great job. We hope you will let us know if you ever need anything down the road.

February 29, 2020

Smooth & Easy Had a collision on a Thursday, Randall Reed worked seamlessly with the insurance company to accept my vehicle for repair on Friday, then completed the More

by Beatle
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Scherer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Francisco Lona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 09, 2020 -

Randall Reed's Planet Ford responded

Dealing with an accident is already stressful, our team at Randall Reed's Planet Ford does all we can to help make it as easy as possible to get the repairs needed and back on the road. Should you need anything additional, please let us know.

February 29, 2020

(3) Factory Recalls. Once an appointment was made, I was informed it could take up to 2 days. 7 hours after dropping off my vehicle I was contacted buy my Service Technic More

by donniebyrd
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin McKinnon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Guy Guidry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John 'JT' Thomas
Mar 08, 2020 -

Randall Reed's Planet Ford responded

Donnie, We always strive to be fast and provide great service at Randall Reed's Planet Ford. We're happy to read JT and our team delivered just that. We hope you will let us know if we can ever be of any additional assistance.

February 28, 2020

Randall Reed's Planet Ford - Humble TX I highly recommend Irma Velasquez, Service Advisor. She had a smile on her face, a great attitude and made sure that my drop off was quick and easy, More

by markmillshq
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Irma Velasquez, Service Advisor
Mar 09, 2020 -

Randall Reed's Planet Ford responded

Thank you for choosing Randall Reed's Planet Ford in Humble three times for your F-150 trucks and for your service. We are pleased to read that Irma and our team were helpful and you were totally satisfied.

February 28, 2020

Worked with Mark in the Service Department. Easy to work with, set up an appointment time and kept us informed of the progress and when the vehicle was ready. Thank you More

by JR
Recommend Dealer
Yes
Employees Worked With
Service Department - Mark
Mar 08, 2020 -

Randall Reed's Planet Ford responded

JR, Our goal is always to make your service visit easy. We thank you for choosing Randall Reed's Planet Ford for your Ford service needs. We are happy to read that Mark and our team did a good job and made it easy. Please let us know if you need anything additional.

February 28, 2020

Employees were very helpful and professional. They had an answer for any and all questions I had. Overall great experience and would recommend these guys to anyone More

by rolleben
Recommend Dealer
Yes
Employees Worked With
Guy Guidry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 08, 2020 -

Randall Reed's Planet Ford responded

Our job at Randall Reed's Planet Ford is to help with all of your questions and assist with all of your automotive needs. We thank you for sharing your review and letting us know you had a good experience.

February 28, 2020

Best dealer you could ever buy a vehicle from. The were fast, accurate with answers, and very very helpful with my purchase. The staff was so nice and everyone was welcoming. More

by Geremy Washington
Recommend Dealer
Yes
Employees Worked With
Billy Harvey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ken Riley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Guy Guidry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel Fraleigh
Mar 09, 2020 -

Randall Reed's Planet Ford responded

What a great review. Thank you for your kind feedback, Geremy. We are so thankful that you had the best experience. Congrats on your new vehicle and let us know if you need anything additional. We're always here and happy to help.

February 27, 2020

I have been going to this dealership for 20 plus years now, and have never had a problem. They are honest with you and will work with you on anything. I recommend Nick Lang, he always keeps me informed a More

by Bebryce
Recommend Dealer
Yes
Employees Worked With
Nick Lang
Mar 09, 2020 -

Randall Reed's Planet Ford responded

Twenty years! Wow! What a great review. Thanks for allowing Randall Reed's Planet Ford to help with all of your auto needs. We appreciate your business and amazing feedback.

February 27, 2020

Service performed I have always received great services and your techs are very friendly. Enjoy the coffee in the waiting area, Never had any complains. will recommend More

by sabala08
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Timothy Znidarsic
Mar 09, 2020 -

Randall Reed's Planet Ford responded

We appreciate you taking the time to share your five-star review about your service visit to Randall Reed's Planet Ford. We're happy to read our team was friendly and you enjoyed our location's amenities. We hope you will let us know if you ever need anything down the road.

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