Randall Reed's Planet Ford

Kelli Campbell was the individual that helped me out. She never made me feel rushed and she made sure I knew what was going on. Her ability to connect with her customers really shows she loves what she d She never made me feel rushed and she made sure I knew what was going on. Her ability to connect with her customers really shows she loves what she does. She kept me updated at all times and made me feel at ease during the entire process. I've had to deal with dealerships before and the experience was always poor. I went in with the expectation that I was going to have a difficult time. However, her upbeat attitude and knowledge really exceeded all expectations and I really appreciate her for helping me through the process. More

Good and quick installation after I found and purchased the part you could not find the part you could not find More

Planet Ford 59 is a great dealership to work with. The staff is very friendly, and they are very fast with the transaction process. We love that we are not there for hours dealing with finance as wi The staff is very friendly, and they are very fast with the transaction process. We love that we are not there for hours dealing with finance as with other dealers, they knock it out quick! Thank you so much for a great experience! More

Excellent service. They follow up to make sure your visit was a good one. Thank you. They follow up to make sure your visit was a good one. Thank you. More

Adds posted to Cars. com are fake. They do not have the vehicles they have listed and have no intention of selling one for the amount listed. When queried, they put you com are fake. They do not have the vehicles they have listed and have no intention of selling one for the amount listed. When queried, they put you on their mailing list for unwanted solicitations. I have no issue with Mr Grissom but your system requires me to tag people, unfortunate. My issue is they are advertising cars they do not intend to sell, bait and switch, false advertising, whatever you want to call it. More

Finally arrived! !! I want to thank Mark, and especially FRANK for getting this transaction done smoothly. Frank got my trade in at a great price, paperwork was quick. !! I want to thank Mark, and especially FRANK for getting this transaction done smoothly. Frank got my trade in at a great price, paperwork was quick. Bill in Finance was funny and very professional. Kevin with accessories did a fantastic job in explaining all upgrades. Lyndi who is Vehicle Technology Director did an awesome job on our set up for the Bronco quickly and easily. Overall the dealership did a fantastic job in making this sale happen, seamless and very painless. lol... If you looking for a FORD contact FRANK and then ask for Lyndi to set your apps and everything electronic related to your specific vehicle More

Lying group of salesmen. They have no NEW Maverick Trucks. You must place an order which might take one year, before you see the new truck you want to buy. This is not bein They have no NEW Maverick Trucks. You must place an order which might take one year, before you see the new truck you want to buy. This is not being honest in how they advertise the products they sell. In they show, what appears to be new Maverick Truck sitting in front of the dealership. They have none of the trucks shown on the Internet. This is not being honest with what they actually have available for sale. I would never buy from a dishonest advertising dealership. More

Lack of professionalism. Walked in and saw lack of interest on what I was requesting. Checked online and there was actually inventory on what I wanted. Walked in and saw lack of interest on what I was requesting. Checked online and there was actually inventory on what I wanted. More

WORST DEALERSHIP to purchase a vehicle. I have never experienced such unprofessional or lack of care/service for their customer after a sale. Did not receive permanent plates on time, and I have never experienced such unprofessional or lack of care/service for their customer after a sale. Did not receive permanent plates on time, and when contacted no phone call returned. I had to drive their and wait an unlimited time to get another temp tag. The dealership in turned registered the vehicle incorrectly and have yet to correct it 5 months later and I am still waiting on a call back. Also do not get the in store insurance thru Allstate. They cancelled my policy without a phone call etc due to so say insufficient founds when it was discovered the submitted payment thru wrong account and the saga continues. Stay Tuned More

Bad customer service. Kept my car for way too long to tell me they scanned it and couldn’t find anything. Just lazy mechanics now a days. Told them exactly what was wrong, Kept my car for way too long to tell me they scanned it and couldn’t find anything. Just lazy mechanics now a days. Told them exactly what was wrong, that I hit something and it turned my radar. Doesn’t take a computer to tell them that. Got my tires rotated as well, wheel feels stiff, it pulls and now whenever I go up an incline driveway or over speed bumps there is a rattling or clunking noise from the rear, maybe the axle. Go get ripped off somewhere else, you won’t be disappointed avoiding this place. More