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Rallye Motors - Service Center

Roslyn, NY

4.7
3,222 Reviews
Call Service Center (516) 588-7585

3,222 Reviews of Rallye Motors - Service Center

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June 30, 2024

Efficient. Do not keep you waiting all day. Patrick Ripley stays on your situation and speeds it up. He is very efficient. More

by BARRY7
Recommend Dealer
Yes
Employees Worked With
Patrick Ripley
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 30, 2024 -

Rallye Motors responded

It's great to hear Patrick Ripley ensured efficient service and a smooth experience for you. If there's anything else you'd like to share or if you require further assistance, please don't hesitate to contact us. Thank you for your kind words!

June 30, 2024

World class service, service management was excellent, rental went seamlessly. All in all a fantastic experience More

by MMACH7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Hartmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 01, 2024 -

Rallye Motors responded

Thank you for your kind words! We're delighted to hear that you had a fantastic experience with our world-class service and excellent service management. It's great to know the rental process went seamlessly. If you need anything else, please don't hesitate to reach out!

June 30, 2024

Work always explained and done on time, staff is always professional and courteous, Katie is always a pleasure to deal with More

by SANGAMJHAVERI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katie Lyons
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 01, 2024 -

Rallye Motors responded

Thank you for your feedback! We're glad to hear that the work is always explained and done on time and that our staff is professional and courteous. We're especially pleased to know that Katie is a pleasure to deal with. We'll be sure to pass along your kind words to her. If you need anything else, feel free to reach out!

June 27, 2024

He is . very Cooperative and knowledgeable on service issues and helps you whenever you need repair assistance! More

by D14KARAT@hotmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Augustine
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 27, 2024 -

Rallye Motors responded

Thank you for your kind words! We greatly appreciate your feedback about our team member. Providing cooperative and knowledgeable service is a priority for us, and we're glad to hear that your experience reflected this commitment. If there's anything else we can assist you with or if you have any further feedback to share, please feel free to reach out. We're here to help whenever you need repair assistance!

June 27, 2024

They are all Very professional. I feel comfortable and confident when visiting my service manager and my sales person I will continue to deal with Ralley Mercedes Benz More

by JANICEFINDEISEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Augustine
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 27, 2024 -

Rallye Motors responded

Thank you for your kind words! We're thrilled to hear that you find our team very professional and that you felt comfortable and confident with your service manager and salesperson. Your satisfaction and trust are very important to us. We look forward to continuing to provide you with exceptional service and assistance. If there's anything else we can do for you or if you have any further feedback to share, please feel free to reach out.

June 26, 2024

Patrick Ripley is the best at handling our service needs. We have for Mecedes, and he takes very good care of all of our vehicles More

by RBAXTER3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry Sherry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Ripley
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 26, 2024 -

Rallye Motors responded

Thank you for sharing your positive feedback about Patrick Ripley. It's wonderful to hear that he has been instrumental in ensuring the excellent care of your Mercedes vehicles. We pride ourselves on delivering top-notch service, and Patrick exemplifies our commitment to customer satisfaction. If there's anything else we can assist you with, please don't hesitate to reach out.

June 26, 2024

Extremely efficient and accommodating services. They are truly professional and their staff is great to work with. Will definitely recommend to all of my friends who own a Benz. More

by sfh275
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Ciccotelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 26, 2024 -

Rallye Motors responded

Thank you very much for your kind words regarding our services. We are delighted that you found our team to be efficient, accommodating, and professional. It's always our goal to provide a positive experience, and we're thrilled to hear that you would recommend us to your friends who own Benz vehicles. If there's anything more we can do for you or your friends in the future, please feel free to let us know. We appreciate your recommendation and look forward to continuing to serve you with the same level of excellence.

June 24, 2024

Professional and answered my questions and concerns I had about my vehicle. Good person to consult with. More

by sterling_stacy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Ciccotelli
4.0
This rating includes all reviews, with more weight given to recent reviews.
Stephen Paladino
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 24, 2024 -

Rallye Motors responded

Thank you for your kind words! We're glad to hear that you had a professional experience and that all your questions and concerns about your vehicle were addressed. We appreciate your trust and look forward to assisting you again in the future!

June 24, 2024

For 18 months I have had problems with some systems. Why can't anyone fix it? This is an expensive car. More

by TRICIAFOWLEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Vincent Vetere
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 24, 2024 -

Rallye Motors responded

Thank you for bringing this to our attention. We sincerely apologize for the ongoing issues with your vehicle. I understand your frustration and want to ensure we address this promptly. Please contact me directly at 516-801-2955 so we can discuss your situation in detail and find a resolution. Best regards, Paul Hartmann, Service Manager, Rallye Motors

June 24, 2024

Helped me out when I was in a bind. Went above and beyond. Excellent service More

by GMORRIELLO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vincent Vetere
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 25, 2024 -

Rallye Motors responded

Thank you for sharing your experience! We're glad to hear we could help you out when you needed it most. Providing excellent service and going above and beyond for our customers is what we strive for. If you ever need assistance again, don't hesitate to reach out.

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