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Rallye Motors - Service Center

Roslyn, NY

4.7
3,288 Reviews
Call Service Center (516) 588-7585

3,288 Reviews of Rallye Motors - Service Center

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August 30, 2024

Why was the car reinspected? There was a current inspection that had 10 months to go and you reinspected. The car was inspected in 5/24 and you replaced it in July of 2024. W More

by SINGER154
Recommend Dealer
No
Employees Worked With
Ramiro Milian
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 30, 2024 -

Rallye Motors responded

Thank you for bringing this to our attention. We apologize for any confusion or inconvenience caused by the re-inspection of your vehicle. It’s possible that our team conducted the re-inspection as part of our standard safety checks to ensure everything is in top condition before handing the vehicle over. However, we understand that this may not have been necessary given your valid inspection. Please reach out to us directly so we can address this issue more thoroughly and ensure you're completely satisfied. We're here to help!

August 30, 2024

We have been working with Rallye for over 40 years and have always had an excellent experience. More

by EBCONY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vincent Vetere
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard DeAngelo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 30, 2024 -

Rallye Motors responded

Thank you so much for your continued loyalty and kind words! We're thrilled to hear that you've had a great experience with us for over 40 years. It's always a pleasure to serve you, and we look forward to many more years of providing you with excellent service. If there's anything more we can do for you, please let us know!

August 30, 2024

Katie is always great to work with. Rallye Motors service is great. Needs to have more loaner cars available. More

by TIFSCAT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katie Lyons
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 31, 2024 -

Rallye Motors responded

Thank you for your feedback! We're glad to hear Katie and the Rallye Motors service team have been great to work with. We appreciate your suggestion about loaner cars and will certainly look into ways to improve this aspect of our service. Your input helps us strive for better!

August 28, 2024

Car was left in horrible condition where they replaced gas part cover. Now trunk brokem More

by LAURENDEFRANCO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Patrick Ripley
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 28, 2024 -

Rallye Motors responded

I’m genuinely sorry to hear about your recent experience with our service department. This is not the level of service we strive to provide. I assure you that we are addressing your concerns with our team to prevent such issues in the future. Please contact me directly at 516-625-1000 so we can discuss this further and work towards a resolution. Your satisfaction is very important to us, and we want to ensure you have a better experience moving forward. Thank you for bringing this to my attention.

August 28, 2024

Still waiting on a part after all these weeks with no follow up. Was told a few days. Don’t like your policy of $500 hold for a loaner. Been leasing high end cars and only at Rallye do you do this. More

by bunchofberries4
Workmanship
Service Time
Recommend Dealer
No
Employees Worked With
Patrick Ripley
3.0
This rating includes all reviews, with more weight given to recent reviews.
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August 28, 2024

Pleasure to bring your car into this service center. Staff is very helpful and courteous More

by RJCASLOW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Carlson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 29, 2024 -

Rallye Motors responded

Thank you for the kind words! We're thrilled to hear you had a great experience with our team. We look forward to assisting you with your car again soon!

August 28, 2024

I’ve known Steve for years. He’s the best! Always focused on providing service annd solutions in an efficient manner with a warm, professional, knowledgeable, client focused in More

by SUSANDEFAZIO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lou Verderosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephen Augustine
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 29, 2024 -

Rallye Motors responded

Thank you so much for your kind words! We're thrilled to hear that Steve has consistently provided you with exceptional service. We appreciate your loyalty and look forward to continuing to serve you with the same dedication.

August 27, 2024

I have never been disappointed with service provided. Everything is performed in the most professional and timely manner. More

by Convertable4ever
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Carlson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 27, 2024 -

Rallye Motors responded

Thank you so much for your kind words! We're thrilled to hear that our service consistently meets your expectations. Your satisfaction is our top priority, and we’re grateful for your trust and support. If there's anything more we can do for you, just let us know!

August 24, 2024

Always ready to be at service, All employees are extremely curtious And helpful, and workmanship always at its best More

by Lilo13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken Vachris
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 24, 2024 -

Rallye Motors responded

Thank you for your kind words! We're thrilled to hear that our team’s courtesy and top-notch workmanship made a positive impression. We look forward to serving you again!

August 24, 2024

Very polite straight forward and helpful. Took care of my problem with a personal touch. Much appreciated. More

by edniss
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katie Lyons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephen Paladino
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 25, 2024 -

Rallye Motors responded

Thank you for your kind words! We’re delighted to hear that our team provided the straightforward and personal service you were looking for. If you need any further assistance, don’t hesitate to reach out. We appreciate your feedback!

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