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Rallye Motors - Service Center

Roslyn, NY

4.7
3,307 Reviews
Call Service Center (516) 588-7585

3,307 Reviews of Rallye Motors - Service Center

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November 01, 2024

The part that went bad was little known by the service team, was infrequent and the cost to replace was excessively high. I don’t think I can buy another Mercedes at this point. The part never should h More

by LROTHBORT
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Rob Carlson
4.0
This rating includes all reviews, with more weight given to recent reviews.
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November 01, 2024

Excellent service from all personnel who worked on my car. I will buy my next gar at Rallye. More

by OBPMUNI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Carlson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 02, 2024 -

Rallye Motors responded

Thank you for the wonderful feedback! We're delighted to hear you had an excellent experience with our team. We look forward to helping you with your next car purchase at Rallye!

November 01, 2024

Always goes the extra mile to make the service convenient. Took me on time and service was perfect More

by POOHMAN7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vincent Vetere
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 01, 2024 -

Rallye Motors responded

Thank you for sharing your experience! We're thrilled to know the service was convenient and met your expectations. Our team is always ready to go the extra mile to make every visit seamless!

November 01, 2024

Easy to schedule service and Steve Augustine always a pleasure to deal with. Love car wash with service too. More

by Turquoise
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Augustine
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 02, 2024 -

Rallye Motors responded

Thank you for your feedback! We're glad to hear that scheduling was easy and that Steve provided a great experience. The car wash is just a bonus we love to offer! Looking forward to seeing you again soon.

October 31, 2024

Great dealership, professional, clean , Rob Carlson is my service provider and he always delivers, communication with Rob is excellent. More

by mo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Carlson
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 01, 2024 -

Rallye Motors responded

Thank you for the kind words! We're thrilled to hear that you had a great experience with Rob Carlson. He truly is dedicated to providing excellent service. We appreciate your support and look forward to serving you again!

October 31, 2024

Very courteous and on point ,finished the work on time ,gave a call for pick up More

by sajimon1972
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vincent Vetere
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 01, 2024 -

Rallye Motors responded

Thank you for your positive feedback! We're glad to hear that you had a courteous experience and that your service was completed on time. We appreciate your support and look forward to serving you again!

October 31, 2024

Ken has been my service advisor for more than 15 years. He is extremely helpful and always available to answer any questions even though how un important the question are. He responds time is very quick. More

by PKUMARMD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken Vachris
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 01, 2024 -

Rallye Motors responded

Thank you so much for your loyalty and for sharing your wonderful experience with Ken! We're glad to hear that he has consistently provided you with helpful and prompt service over the years. We'll be sure to pass along your kind words to him. We appreciate your trust in us and look forward to continuing to serve you!

October 31, 2024

The service was excellent but even with a service plan, the rates are too high. More

by ARCHIFLY
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Augustine
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 01, 2024 -

Rallye Motors responded

Thank you for your feedback! We're glad to hear you received excellent service. We understand your concerns about pricing and appreciate your input. We're always looking for ways to improve and offer the best value to our customers. Please feel free to reach out if you have any further concerns!

October 31, 2024

Most honest fast and professional service! Love Stephen/steve Augustine he is amazing and knowledgeable More

by Tanya
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Augustine
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 01, 2024 -

Rallye Motors responded

Thank you for your fantastic review! We're thrilled to hear that Steve provided you with honest and professional service. We'll make sure to pass along your kind words to him. We appreciate your support and look forward to seeing you again soon!

October 30, 2024

They beat the Manhattan dealership in quality, in service, in knowledge, and in customer trust. Personally I will continue my services with Rallye. And, stay away from the Manhattan dealership. More

by E350
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Carlson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 30, 2024 -

Rallye Motors responded

We’re thrilled to hear that you had such a positive experience with us! It’s great to know that our quality, service, and customer trust have made a difference for you. We appreciate your loyalty to Rallye and look forward to serving you again in the future!

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