Rallye Motors - Service Center

Excellent, Professional and Quality bar none service When I addressed my issues I was having with my vehicle to Rob Carlson on a Friday afternoon he immediately sat me down and made sure that all would When I addressed my issues I was having with my vehicle to Rob Carlson on a Friday afternoon he immediately sat me down and made sure that all would be taken care of as quickly as possible and would keep me informed of the progress slated to be back on Tuesday. He text me every day of the progress More

service appt. waited to long to see service advisor appt was for 9AM waited until 9:35 Patrick was very friendly. waiting room was clean upon my return the waited to long to see service advisor appt was for 9AM waited until 9:35 Patrick was very friendly. waiting room was clean upon my return the car looked brand new More

Went in for inspection My service advisor is always willing to help me with whatever issues I have with my car and is pleasant and efficient. Would highly recommend this My service advisor is always willing to help me with whatever issues I have with my car and is pleasant and efficient. Would highly recommend this center. More

it is only what they can charge the consumer Their only interest is money. The charges border on criminal conduct. Looking in their own books to charge three to four times the time for the work i Their only interest is money. The charges border on criminal conduct. Looking in their own books to charge three to four times the time for the work is a big fraud perpetrated on the customer More

I CALLED IN & WAS SEEN & SERVICE DONE WITHIN THE HOUR. I HAD A FLAT TIRE. I CALLED AND WAS SEEN WITHIN THE HOUR. REPAIR WAS COMPLETED WITHIN 45 MINUTES. I HAVE TIRE COVERAGE. TIRE WAS IMMEDIATLEY REPLA I HAD A FLAT TIRE. I CALLED AND WAS SEEN WITHIN THE HOUR. REPAIR WAS COMPLETED WITHIN 45 MINUTES. I HAVE TIRE COVERAGE. TIRE WAS IMMEDIATLEY REPLACED. EXCELLENT SERVICE. More

Rallye Service Center Katie Lyons in Ralllye Motors Service Center was very helpful and professional. Her kindness and efficiency was appreciated. She worked quickly to g Katie Lyons in Ralllye Motors Service Center was very helpful and professional. Her kindness and efficiency was appreciated. She worked quickly to get my car back to me. It was a pleasure to work with her. More

Totally satisfied customer. Great place to have for servicing and buying. Right from the time we pull in to the service area to the service department, loaner department to billi Great place to have for servicing and buying. Right from the time we pull in to the service area to the service department, loaner department to billing and payment department they are all excellent. More

Always a great experience! Service at Rallye Motors is always a pleasant experience. Scheduling an appointment with a loaner is never a problem. The process is seamless from dr Service at Rallye Motors is always a pleasant experience. Scheduling an appointment with a loaner is never a problem. The process is seamless from drop off to pick up. Ramiro Milian is an outstanding service representative! More

refuse to take responsibility for mechanical issues while in Brought car in for rear light bulb. They performed recall issue. Car returned blower motor would not shut off after motor was off and key removed. Adv Brought car in for rear light bulb. They performed recall issue. Car returned blower motor would not shut off after motor was off and key removed. Advised I need a new blower motor for $975. Manager refused to take any responsibility and was polite but condescending. Brought to other mechanic connected the blower motor at no charge. MB has failed me More

Labor charge I purchased 2008 c300 4matic on 03/28/19. Car broke down 05/06/19 on my way to work 80 miles from home. Car was towed to Rallye Motors MB dealer at I purchased 2008 c300 4matic on 03/28/19. Car broke down 05/06/19 on my way to work 80 miles from home. Car was towed to Rallye Motors MB dealer at 9:30 am. Service advisor called me and told me that fuel line is broken and my GWC warranty doesn’t cover rusted parts. Parts was ordered and arrived next day 05/07/19 at 10:30 am. Based on invoice car was ready the same day at 16:14 pm. Total invoice was $ 2924.21. Parts was $ 67.02 and labor $ 2625.00 plus tax. Base on $175 per technician hr the total labor is 15 hrs. I spoke few mechanic about it and no one was agreed on it. Also on same time dealer performed safety recall on driver and passenger air bags. After all,I don’t complain about service done on the vehicle,I just want make sure that the 15hrs labor done by highly trained MB technician is accurate and complain with Alldata schedules Please explain Thank you Daniel More