Rallye Motors - Service Center

Stephen was polite, professional and knowledgeable. He was able to help me with an unscheduled appointment and had my SUV ready faster than I could have imagined. Great Job and Thank You! He was able to help me with an unscheduled appointment and had my SUV ready faster than I could have imagined. Great Job and Thank You! More

Stephen is very knowledgeable and does take the time to listen to the issues related to my car's performance. He is professional and friendly, not a combination of skills that many people have. Always a pl listen to the issues related to my car's performance. He is professional and friendly, not a combination of skills that many people have. Always a pleasure to see and work with at Rallye. More

Vincent Vetere and the Service Dept. provided excellent service. The entire process was a breeze - paperwork processed quickly, virtually no wait for the loaner and Vinny called with an provided excellent service. The entire process was a breeze - paperwork processed quickly, virtually no wait for the loaner and Vinny called with an update on service progress. I highly recommend Rallye Motors. More

always quick response, reliable service, also appreciate complimentary loaner car. I am very satisfy for my over 25 years experience with Rallye. complimentary loaner car. I am very satisfy for my over 25 years experience with Rallye. More

He was professional and very kind. He followed up with me regarding my vehicle and ensured I had a loaner. Excellent service. He followed up with me regarding my vehicle and ensured I had a loaner. Excellent service. More

Great service as always from the moment the car is dropped off to the moment you pick it back up. dropped off to the moment you pick it back up. More

I've always admired their care, transparency, and attention to listen to the customers details. attention to listen to the customers details. More

John, as always, was incredible to work with. His attention to detail, questions and responsiveness are bar none. His attention to detail, questions and responsiveness are bar none. More

Anytime that i come in for service John Ciccotelli always goes above and beyond what i would consider normal levels of customer service. If you're looking for the gold standard in customer service, look no goes above and beyond what i would consider normal levels of customer service. If you're looking for the gold standard in customer service, look no further than John. As a Service Advisor at Mercedes-Benz, John delivers an experience that is simply unmatched—he is, without question, the best service advisor that i have ever delt with. John’s professionalism, and attention to detail make you feel at ease. His communication skills are exceptional. i have found john to always be honest which is a hard thing to find in the automotive service industry. What truly sets John apart is his dedication to going above and beyond. He doesn’t just meet expectations—he exceeds them. It’s rare to find someone so passionate about their work and so genuinely committed to helping clients. If you want a service experience that is efficient, courteous, and truly exceptional, I wholeheartedly recommend working with John Ciccotelli. Mercedes-Benz is fortunate to have him, and so are the clients who have the pleasure of being in his care. More

Their Service Department is fantastic. The work is done on time but more importantly it is done correctly the first time The work is done on time but more importantly it is done correctly the first time More