Rallye Motors

Ken was great and very friendly as always . The service was timely and accurate. I received a loaner as expected. The car was washed and clean when I picked it up service was timely and accurate. I received a loaner as expected. The car was washed and clean when I picked it up More

The staff was very helpful at Rallye motors. Helped me through out the process for my repairs. Will highly recommend for all service needs in future. through out the process for my repairs. Will highly recommend for all service needs in future. More

Good serviceworth the money they charge they keep me Good service worth the money they charge they keep me always informed , the only thing that bothers me is that lately they don't have loan cars. Good service worth the money they charge they keep me always informed , the only thing that bothers me is that lately they don't have loan cars. More

My family and I have been Rallye S Class Customers since 1990 and I get a new one every 2 to 3 years. I have not purchased a good majority of my Mercedes from Rallye over the past 12 years because they have 1990 and I get a new one every 2 to 3 years. I have not purchased a good majority of my Mercedes from Rallye over the past 12 years because they have not been competitive with their pricing. When I have gone back to give them an opportunity to match, or beat, a competitors price they would not budge. My salesperson Robert Bianchi once said it was not worth their while to sell the car at their competitors price so I bought it elsewhere, for substantially less, as I also did with my 2018 S Class Cabriolet and my present 2020 S 450. I have always serviced my cars at Rallye since they are close to my home and I have been dealing with the same service advisor for years. When calling my service advisor, this week, to inquire how they were handling service appointments now that there is Covid, I was informed the general manager, Jeff Friedberg, told them that I could not service my car there and to bring it back where I bought it which I did. Apparently Mr Friedberg is upset that I did not purchase my last car there which is his own fault due to their pricing. I have not received, nor do I believe they offer, any special service or treatment that I would not have received at any other Mercedes dealership. As a matter of fact, most of the other completive dealers in Long Island, Queens or Brooklyn not only deliver your new car to your home, and go over the cars systems, but pick up and deliver for service appointments with a loaner. Rallye does not offer these services so the fact that they are local is not an advantage to anyone. I have educated many friends and acquaintances, who were loyal Rallye customers, to shop their next car after getting pricing from Rallye, which they did, and bough elsewhere because Rallye would not match the price. The last one being a neighbor of mine who just purchased a new 2021 E 350 last week which was delivered to her home. Loyalty goes both ways but in my opinion Rallye does not feel the same. Get your prices from Rallye and shop your car. Why pay so much more when you can get the same car with the same or better treatment from a dealership that values their customers and picks up and delivers for service and new car delivery. More

Lou and Vincent are both an absolute pleasure to deal with. They kept me well informed and always made me feel comfortable never any pressure with. They kept me well informed and always made me feel comfortable never any pressure More

Excellent service.John C is a gentlemen to work with.He Excellent service. John C is a gentlemen to work with. He is very helpful and explains every aspect of the service Thank You Joe G Excellent service. John C is a gentlemen to work with. He is very helpful and explains every aspect of the service Thank You Joe G More

Wonderful staff, great service. Rob Carlson is a terrific service rep. I have also worked with Ramiro Milan over the years as well and he is excellent also. service rep. I have also worked with Ramiro Milan over the years as well and he is excellent also. More

Excellent service. I was taken immediately for my appointment and my car service was finished faster than promised. My service Representative texted me as soon as my vehicle was ready and had my vehi appointment and my car service was finished faster than promised. My service Representative texted me as soon as my vehicle was ready and had my vehicle waiting for me. More

As always, top notch help and advice from Lou.He makes As always, top notch help and advice from Lou. He makes the process seamless from finding the right car, settling on the price, to finalizing all of As always, top notch help and advice from Lou. He makes the process seamless from finding the right car, settling on the price, to finalizing all of the details to complete the deal More