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Rallye BMW - Service Center

Westbury, NY

4.5
5,282 Reviews

5,282 Reviews of Rallye BMW - Service Center

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March 26, 2025

Excellent service very courteous and professional. Took care of my vehicle promptly and kept me aware of what was happening with vehicle, very pleased with the service!!! More

by poncianarebuguiano
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2025 -

Rallye BMW responded

Thank you for sharing your positive experience with Rallye BMW! We're delighted to hear that our team provided courteous and professional service while keeping you informed. We appreciate your feedback and look forward to serving you again in the future!

March 24, 2025

Chris was extremely helpful and professional - a positive experience!! Always professional - that system that recognizes you based on your plates seemed to be down. More

by JROTHSTEIN2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carol Clark-Muniz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2025 -

Rallye BMW responded

We're glad to hear Chris provided you with a positive experience at Rallye BMW! We appreciate your feedback and will look into the system issue. Thank you for choosing us!

March 22, 2025

This is the best dealership i have ever used , would recommend them to all my friends .. More

by MARTINJOD65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bret Hines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby Channan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2025 -

Rallye BMW responded

We love to hear it! Thank you for recommending Rallye BMW to your friends. Safe travels!

March 22, 2025

Rallye took great care of all my service needs while being professional and courteous they performed all the services on my bmw x7 in a timely manner kept me informed washed my car And called me for p More

by EASYWINNER39
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2025 -

Rallye BMW responded

We're delighted to hear that your service experience at Rallye BMW was professional and efficient! It's great to know our team kept you informed and even gave your X7 a wash. Thank you for choosing us, we look forward to serving you again in the future!

March 21, 2025

He has been our Service Advisor for a few years now with our BMW X5;and X7, and have been extremely satisfied with how he had handled our SUVs. I strongly suggest you try to get him as your Service Advisor More

by manny_deguzman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2025 -

Rallye BMW responded

Manny, we're delighted to hear that you've had such a positive experience with your Service Advisor at Rallye BMW. Thank you for recommending him and trusting us with your vehicles!

March 21, 2025

Service manager Chris Longo is awful. Leave many messages never calls u back. Finally if he does gives lame excuses More

by RC3J5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brandon Tibbals
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Longo
Mar 21, 2025 -

Rallye BMW responded

We strive for prompt and effective communication and I apologize for the lack of follow-up you've experienced. Please feel free to reach out to me directly so I can personally address any lingering concerns. Thank you, Diane Seage - BDC/Reputation Manager - 516-833-4817

March 21, 2025

Great service and job so quick to get us in with issues. They followed up quickly and efficiently More

by brian.demontreux
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bret Hines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2025 -

Rallye BMW responded

We love seeing 5-star reviews here at Rallye BMW. Thanks, Brian!

March 20, 2025

Rallye went above and beyond to rectify a faulty repair from another shop. They took their time to show me what went wrong and what the proper fix should’ve been. More

by saladywcc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Blanco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark (shop foreman)
Mar 21, 2025 -

Rallye BMW responded

We're delighted to hear that our team at Rallye BMW was able to address the issue and provide clarity on the repair process. Thank you for trusting us with your vehicle, and we're here if you need anything else!

March 20, 2025

Very good courteous Professional Great service Loaner car very helpful It company is reliable I will come back More

by mfallii
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Tibbals
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cosmo Laurino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Juman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Quillupangui
5.0
This rating includes all reviews, with more weight given to recent reviews.
Layla Narvaez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 21, 2025 -

Rallye BMW responded

Thank you for sharing your positive experience with Rallye BMW! We're delighted to hear that our team provided courteous and professional service, and we're glad the loaner car was helpful. We look forward to welcoming you back in the future!

March 20, 2025

Anthony was courteous, responsive, and kept me continuously updated throughout a lengthy repair process. Once finished, he explained the completed work in a way my wife and I both could understand More

by saladywcc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Blanco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rich (service technician)
Mar 21, 2025 -

Rallye BMW responded

We're delighted to hear that Anthony provided such attentive service during your repair process at Rallye BMW. It's great to know he kept you informed and explained everything clearly. Thank you for sharing this positive experience!

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