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Rallye BMW - Service Center

Westbury, NY

4.6
5,187 Reviews

5,187 Reviews of Rallye BMW - Service Center

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February 09, 2025

Dealership is amazing, very knowledgeable and thorough. Keep up the great work Chris definitely know his job very well More

by zafhardware
Recommend Dealer
Yes
Employees Worked With
Christopher Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christopher Williams
Feb 10, 2025 -

Rallye BMW responded

Thank you for the fantastic feedback! We're delighted to hear that Chris and our team at Rallye BMW provided such a knowledgeable and thorough experience. We appreciate your support!

February 09, 2025

awful sitting area, not clean, no service but other stuff was OK such as the service department. Rude Indian guy in garage monitoring traffic. More

by Rance.Ryan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 11, 2025 -

Rallye BMW responded

Ryan, I'm sorry to hear about your experience with our sitting area and service. We strive for a welcoming environment and it's clear we missed the mark here. Your feedback is valuable, and we'll work on improving these aspects immediately. If you have any further concerns or questions, please feel free to reach out. Thank you, Chris Blanco - Service Manager - 516-833-4862

February 06, 2025

Chris was very helpful and also i had to be at work on time and he made sure my car was available for pick up appreciate his work definitely one of the best advisors that help you More

by janjanelle.nicome
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 06, 2025 -

Rallye BMW responded

We're delighted to hear that Chris provided such helpful service and ensured your car was ready on time at Rallye BMW. Thank you for recognizing his efforts, and we appreciate your feedback!

February 06, 2025

Great facility, beautiful dealership and the service is good but they tend to be a bit pricey. More

by lexus1130
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carol Clark-Muniz
4.0
This rating includes all reviews, with more weight given to recent reviews.
Francis Rueda
3.0
This rating includes all reviews, with more weight given to recent reviews.
Danielle Dewling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 06, 2025 -

Rallye BMW responded

Thanks so much for sharing your feedback. We look forward to your next visit to Rallye BMW!

February 06, 2025

Only Dealer I will go to to get work done on my ex four service manager Bret Hines always takes care of us and I like the addition of the short video they sent you when you’re waiting for the car to let yo More

by BAMBAM11001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bret Hines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 07, 2025 -

Rallye BMW responded

We're delighted to hear that Bret and the team at Rallye BMW have earned your trust for service! It's great to know you appreciate the video updates while waiting. Thank you for choosing us!

February 05, 2025

Greeted by warm service, diagnosed problems and actually had parts in stock same day! Would come back over other service centers for sure. More

by druu84
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carol Clark-Muniz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 05, 2025 -

Rallye BMW responded

We're delighted to hear that our team at Rallye BMW provided you with prompt and efficient service! It's great knowing we had the parts in stock for a same-day fix. We look forward to welcoming you back next time!

February 04, 2025

Very professional and very friendly service. Specifically the lift service makes my trip much easier. More

by Eric
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carol Clark-Muniz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bret Hines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cosmo Laurino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 04, 2025 -

Rallye BMW responded

Eric, we're delighted to hear that our service and lift option made your visit convenient at Rallye BMW. Thank you for the kind words!

February 04, 2025

Great service, So far there is nothing at this time that. Can say more Thank you More

by bmajewski5
Recommend Dealer
Yes
Employees Worked With
Cosmo Laurino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 05, 2025 -

Rallye BMW responded

Thanks for the 5-star review. We hope to see you again at Rallye BMW!

February 02, 2025

I am very happy with the dealership. Service representative Cosmo is great always very helpful and knowledgeable about the service More

by lindag103
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Kraly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cosmo Laurino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 03, 2025 -

Rallye BMW responded

We're delighted to hear that Cosmo provided such helpful and knowledgeable service at Rallye BMW! Thank you for sharing your positive experience with us. We look forward to serving you again in the future!

February 01, 2025

Enjoyed doing business with you. Mika got me the car I wanted and managed to deliver it in a timely fashion. The staff was courteous and professional More

by GAVINBOYLE
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victoria Sarocco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 03, 2025 -

Rallye BMW responded

We're delighted to hear that Mika and the Rallye BMW team provided you with a smooth experience. Thank you for choosing us, and enjoy your new car!

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