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Rallye BMW - Service Center

Westbury, NY

4.6
5,255 Reviews

5,255 Reviews of Rallye BMW - Service Center

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April 05, 2018

First experience with Rallye BMW Service dept I have actually leased 3 BMW's from another dealer but decided to try Rallye with this car. The service dept was a total 'no hassle' experience. More

by GKRUSH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Romano
April 05, 2018

Great experience All I can say is they did everything they said they would in a timely manner and at no cost to me. Adam my service manager was awesome. He texted me w More

by GERSTER12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Romano
April 05, 2018

Good service. Rallye BMW has offered consistently good and attentive service. I will continue to use their service department for the care and maintenance of my ca More

by DJF30
Recommend Dealer
Yes
Employees Worked With
Adam Romano
April 04, 2018

Poor communication. Patronizing Very patronizing. Talked down even when addressing me as sir. Did not return phone call. Said was in meetings all day. Missing mats on return of car More

by KELLYNARULA
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Bert Vargas
1.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 12, 2018 -

Rallye BMW responded

Hello, I'm sorry to hear that we didn't earn five-stars based on your recent experience. As a guest of Rallye BMW, we aim to provide you with the best service and want you to feel comfortable when visiting our dealership. Please contact me directly so that I can learn more about what might have gone wrong and how we can improve. Rich DeAngelo, General Sales Manager 516-833-4850

April 04, 2018

BMW 335 service Truly a excellent example of top notch customer service. From the moment of reception to picking up I felt like it was a well run operation. Very trus More

by JVCOLELLA
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Frank Trotta
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 04, 2018

Great service experience Rallye consistently provides an amazing, efficient, effective and seamless service experience. I won't go to another dealership. I drive from Brooklyn More

by Valentine Douglas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sheneta Dailey
April 04, 2018

Work done in a timely fashion I brought my car in for the yearly service yesterday and was going to get a loaner because I was told it could take about 90 minutes for them to finis More

by slreggis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Blanco
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 04, 2018

Service James was very professional and courteous.He completed the service work that I requested on my SUV on time. I would not hesitate to recommend Rallye More

by PJFRANCO, M.D.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James DelVecchio
April 03, 2018

Always very Professional Frank Trotta is always very Professional, Courteous and I never have any complaints after pick up. I will definitely recommend Frank and Rallye BMW t More

by RESH4650
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Trotta
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 03, 2018

Excellent Service Experience Rallye BMW provides excellent customer service. I have been a Rallye customer for many years and they have always done the right thing. Their service More

by MLONG9876
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Blanco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carol Clark-Muniz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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