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Rallye BMW - Service Center

Westbury, NY

4.6
5,191 Reviews

5,191 Reviews of Rallye BMW - Service Center

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November 30, 2024

Excellent sales personal (Nico) , excellent service department. Would highly recommend dealership to family and friends More

by KEHICKS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nico Rutella
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Turin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2024 -

Rallye BMW responded

Thank you for recommending Rallye BMW! We're delighted to hear that Nico and our service department provided excellent assistance. We look forward to welcoming your family and friends in the future!

November 30, 2024

Excellent dealership. Good customer service. Car was completed in a timely manner. Nice clean facility. More

by payalnyc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carol Clark-Muniz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bret Hines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Trotta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Tibbals
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cosmo Laurino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Juman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2024 -

Rallye BMW responded

Thank you for the fantastic feedback! We're delighted to hear that our team at Rallye BMW provided excellent service and a pleasant experience. Safe driving!

November 30, 2024

Good work but expensive hard to get appointments well run service department and good loners car More

by DRT301
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2024 -

Rallye BMW responded

We appreciate your feedback and hope to improve your experience with us next time. Thank you! —the Rallye BMW team.

November 30, 2024

Courteous. Professional. Caring. Prompt.Thorough. Accommodating to all my needs. Honest. Brandon is a gentleman. I’ll be back . Been to many service departments More

by ZONEMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Tibbals
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2024 -

Rallye BMW responded

We're delighted to hear that you had such a positive experience with Brandon and the team at Rallye BMW! Your kind words about our service mean a lot, and we look forward to welcoming you back in the future.

November 29, 2024

Very friendly customer service, prompt, and courteous service. Wish they still had free car washes. More

by Tomcat_00
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hasan Barakat
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2024 -

Rallye BMW responded

We are glad to hear that our team has provided excellent service. We appreciate your feedback about the car wash, and we look forward to your next visit.

November 29, 2024

Every time I go and get my car serviced, it’s been exceptionally taken care of.. No issues More

by PBX1960
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carol Clark-Muniz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2024 -

Rallye BMW responded

We are grateful to have earned your loyal business here at Rallye BMW. See you next time!

November 29, 2024

Dennis was amazing very helpful full knowledge made the process so smooth he got me in and out very quickly all repairs were done as promised. It was great experience as always . More

by FUNDSCFO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carol Clark-Muniz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bret Hines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Trotta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Tibbals
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cosmo Laurino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Juman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2024 -

Rallye BMW responded

We're delighted to hear that Dennis provided such a smooth and efficient experience at Rallye BMW! Thank you for your kind words, and we're glad everything went as promised. Looking forward to serving you again in the future!

November 28, 2024

Not willingly to compete with price of other dealers. There is no loyalty to returning customers.I purchased my X7 for for over $150 dollars less a month at Open Road BMW in New Jersey. More

by Roman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Williams
1.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2024 -

Rallye BMW responded

Roman, thank you for sharing your feedback. We strive to offer competitive pricing and value our returning customers, so it's disappointing to hear about your experience. If you'd like to discuss this further or have any other concerns, please feel free to reach out. Thank you, Danielle Dewling - General Sales Manager 516-833-4850

November 27, 2024

This dealer was very good communication was on point they informed me of every single step they were doing to send me a video so I was very pleased with this dealer. More

by Jaylenelugo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 27, 2024 -

Rallye BMW responded

Jaylene, we're delighted to hear that you had a great experience with the communication at Rallye BMW. Thanks for sharing your feedback!

November 27, 2024

Amazing service. They came all the way from Westbury to my office on the South Shore to drop off a loaner. They returned my sparkling clean car later that day. More

by mpriceman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carol Clark-Muniz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2024 -

Rallye BMW responded

We're delighted to hear that our Rallye BMW team provided such convenient and exceptional service. Thank you for sharing your experience with us!

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