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Rallye BMW - Service Center

Westbury, NY

4.6
5,190 Reviews

5,190 Reviews of Rallye BMW - Service Center

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December 13, 2024

Always on time and courteous. . Easy to make an appointment, quality work at a reasonable cost. More

by KTRAKAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carol Clark-Muniz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bret Hines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Trotta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Tibbals
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cosmo Laurino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Juman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 13, 2024 -

Rallye BMW responded

These are all things we love to hear! Thank you for the support of Rallye BMW. Until next time!

December 13, 2024

Best dealership in Long Island. Always giving the option to get a loaner as long as you schedule it in advance. Also, never tried to sell me services or repairs that weren't needed. More

by Alexboncea
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carol Clark-Muniz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 13, 2024 -

Rallye BMW responded

Alex, we're delighted to hear that you had such a positive experience with our team at Rallye BMW. We always aim to provide honest and convenient service for all our customers. Thank you for the kind words!

December 13, 2024

I recently purchased my car from Rallye BMW, and I couldn't be happier with the experience. From start to finish, the team went above and beyond to ensure I got everything I wanted and more. They were More

by MCHALAVOUTIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Lipari
5.0
This rating includes all reviews, with more weight given to recent reviews.
Victoria Sarocco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Abreu
Dec 13, 2024 -

Rallye BMW responded

Thank you for sharing your wonderful experience with Rallye BMW! We're delighted to hear that our team provided attentive and professional service, ensuring a smooth car-buying process. Your recommendation means a lot to us, and we're thrilled you're loving your new vehicle!

December 13, 2024

Very detailed with explanations which helps a great deal especially me as a 50+ single woman that has zero knowledge about cars. The job they do is very professional, and satisfactory. A+ More

by pat316
Recommend Dealer
Yes
Employees Worked With
Anthony Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Keith in sales
Dec 13, 2024 -

Rallye BMW responded

Thank you for sharing your experience with Rallye BMW, Pat! We're delighted to hear that our team provided detailed explanations and professional service. We appreciate the perfect rating and look forward to assisting you again in the future!

December 13, 2024

The service was good. I'm only disappointed that I couldn't get my back brakes changed without having my rotor changed. I think this should be the customer's choice. More

by TEZ302
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2024 -

Rallye BMW responded

Thank you for sharing your feedback with us! We're glad to hear that the service was good and understand the concerns regarding your brakes. We appreciate your input and will consider it as we strive to improve our services at Rallye BMW.

December 12, 2024

Nose service nine people no problem always take care of me specially in the service his name is Dannis 👍👍👍 More

by ANTON.TORQUE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dannis
Dec 12, 2024 -

Rallye BMW responded

Anton, thank you for the kind words! We're delighted to hear that Dannis and our Rallye BMW team have consistently taken great care of you. We appreciate your support!

December 10, 2024

The team is caring and makes you feel comfortable when your car is in their hands. Communication and wait time is also very good More

by DPLEZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Trotta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam Romano
Dec 11, 2024 -

Rallye BMW responded

We're delighted to hear that our team at Rallye BMW made you feel comfortable and provided excellent communication. Thank you for sharing your experience with us!

December 09, 2024

Brandon is wonderful, kind, and helpful, but the service isn’t what it used to be. My 2022 X3 SUV has been in about 4 times for a persistent water leak in the ceiling above the driver’s side, first time sai More

by LUCIACIARAVINO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brandon Tibbals
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 10, 2024 -

Rallye BMW responded

Lucia, I apologize for the ongoing issues with your vehicle and any frustration caused by our service. It's clear we need to address these concerns more effectively, especially regarding pricing and persistent problems like the leak. Please reach out to me so we can work towards a resolution that meets your expectations. Thank you, Chris Blanco - Service Manager - 516-833-4862

December 09, 2024

Pleasant and reliable staff for maintenance repairs and overall service is excellent. Rallye BMW Westbury NY More

by Michael Lutchmidat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Trotta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam Romano
Dec 09, 2024 -

Rallye BMW responded

Michael, we're delighted to hear that you found our staff pleasant and reliable at Rallye BMW. Thank you for sharing your positive experience with us!

December 08, 2024

We had the most pleasant experience at this dealership. This is the 2nd car we got from them. Nico worked with us to get us the best price and when it was time to pick up the car, the paperwork with Victor More

by CRYSTAL
Recommend Dealer
Yes
Employees Worked With
Nico Rutella
5.0
This rating includes all reviews, with more weight given to recent reviews.
Victoria Sarocco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 10, 2024 -

Rallye BMW responded

Thank you for sharing your experience with us at Rallye BMW, Crystal! We're delighted to hear that Nico and Victoria made the process smooth and enjoyable. We appreciate your recommendation and look forward to assisting you in the future!

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