Rallye BMW - Service Center

Excellent service very accommodating and knowledgeable. Thorough explanation of the entire process. Easy to communicate with Thorough explanation of the entire process. Easy to communicate with More

Always friendly, communicative and very willing to help. He always finds an appointment on time, they always give you the best obsessions He always finds an appointment on time, they always give you the best obsessions More

I brought my X5 in for service and they gave me an electric X5 as a loaner. Nice perk got to try it out. Service was done correctly no out of pocket A1 electric X5 as a loaner. Nice perk got to try it out. Service was done correctly no out of pocket A1 More

In October my wife brought her x5 for service the inspection was due in a month, they didn’t updated or informed her. November she got a ticket for expired inspection. When I brought her car in I inq inspection was due in a month, they didn’t updated or informed her. November she got a ticket for expired inspection. When I brought her car in I inquired about mine and if it was still under covered maintenance and was informed it was. They failed to inform me it was expiring in November so when I brought it in I was charged for the service. More

Service is too tier at Raylle BMW they handled all my issues it was a warranty claim I didn’t have to come outta pocket and my car was ready the same day issues it was a warranty claim I didn’t have to come outta pocket and my car was ready the same day More

Rallye provides great service. The turn around time and delivery was really quick and easy. The turn around time and delivery was really quick and easy. More

I was not happy with my service i received last time. Chris was very rude and unprofessional. I have been to this location many times never had such a bad experience I made appointment a month a head t Chris was very rude and unprofessional. I have been to this location many times never had such a bad experience I made appointment a month a head to have a loaner, once I was there; Chris told me they don’t have loaner available and give me option to take Huber which it will be provided by them. I ask him to reschedule me for the next day. Chris said it will be the same situation. If you promise a customer that they will have a loaner, how do you over book everyday to not have enough loaner for customers. He sounded like this happens everyday even though you are promised a loaner. For me it was not convince to take Huber and go back and forth. I had to leave with a promise that he might have a loaner later I had to call back to make sure the loaner is available in order for me to leave work on my lunch break to go back to make sure I get my recall service done. Since I was working i was not able to leave work to be there by 2:30 Chris made smart comment that I was there on time at 2:30 which I was at 2:45. he was the one who give me hard time to begin with. I’m so glad that I received this text to express my experience so no one else go through this bad experience. Thank you Najla More

Nice service my English not so good sorry But anyway people nice only we was waiting for longer people nice only we was waiting for longer More

Technicians are buttoned up and fastidious great service timely and efficient, friendly too, look forward to next service. timely and efficient, friendly too, look forward to next service. More

I cannot say enough good things about this dealership! Dennis is my service coordinator and he is fantastic! Explains things so I can understand and is very attentive. Dennis is my service coordinator and he is fantastic! Explains things so I can understand and is very attentive. More