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Rallye BMW

Westbury, NY

4.6
9,100 Reviews
Welcome to Rallye BMW – New York’s premier BMW center located in Westbury, New York. As a proud member of the Rallye Motor Company, our industry-best team is focused on satisfying each and every guest that visits our dealership. When you come to Rallye, you’ll notice the extraordinary care & attention to detail is simply unmatched by any other car dealership. We share your passion for the Ultimate Driving Machine® and maintain a customer-centric focus to provide an automotive experience that’s second to none. As the top-rated BMW dealership in New York, we’re confident that you’ve come to the right place for all of your BMW needs.
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1 Brush Hollow Rd

Westbury, NY

11590

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Showing 9,100 reviews

January 27, 2025

The worst BMW dealer in the tri state area. Had my $150,000 i7 repaired for $10,000 of damage. Car took over a month to repair. When complete they stated at checkout that payment would on More

by SA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Christopher Blanco
1.0
This rating includes all reviews, with more weight given to recent reviews.
Carol Clark-Muniz
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 28, 2025 -

Rallye BMW responded

I'm sorry to hear about your frustrating experience with the repair process and payment issues. We strive for transparency in our policies, so it's concerning that this wasn't clear during your visit. Your feedback is valuable, and we would like to address these concerns directly with you. Please feel free to reach out at your convenience so we can make things right. Thank you, Chris Blanco - Service Manager - 516-833-4862

January 27, 2025

Professional, knowledgeable, fast and efficient service. Friendly staff, easy transaction with no wasted time. No hassle service More

by lenok77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Turin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Tinling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 28, 2025 -

Rallye BMW responded

We're delighted to hear that you had a smooth and efficient experience with our team at Rallye BMW. Thank you for your kind words!

January 26, 2025

Initially walking into your location was uncomfortable. We were ignored by the receptionist and the sales person standing there awaiting the next customer. After about 10 mins a sales representative ap More

by Shipksl
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Keith Lindsay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 27, 2025 -

Rallye BMW responded

Thank you for sharing your experience with us. It's concerning to hear about the initial discomfort, and we apologize if our team didn't make you feel welcome right away. We're glad that one of our sales representatives was able to turn things around positively for you and appreciate your kind words about his professionalism. If there's anything else you'd like to discuss or need assistance with, please don't hesitate to reach out. Thank you, Danielle Dewling - General Sales Manager - 516-833-4850

January 26, 2025

Was not happy with service I received here. Will be looking for a different dealership. After a fluid flush they returned my car with a check light engine on and then charged me to fix a proble More

by AZlateva
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Cosmo Laurino
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 27, 2025 -

Rallye BMW responded

I'm sorry to hear about your experience with the service. We strive for quality and it sounds like we fell short this time. I'd appreciate the opportunity to discuss this further and make things right if possible. Please feel free to reach out at your convenience. Thank you, Chris Blanco - Service Manager - 516-833-4862

January 26, 2025

We had a fabulous experience with Rallye BMW and in particular with Keith, our salesperson! More

by Brookebeck72
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Keith Lindsay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 27, 2025 -

Rallye BMW responded

Brooke, thank you for being such a great customer of Rallye BMW! Keith will appreciate the shout-out!

January 26, 2025

Amazing. Thank David for being patient and so helpful. Thank you for making my car buying experience so easy and enjoyable. I love my car. More

by MEMYSELFANDNICOLE
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hasan Barakat
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Huang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Victoria Sarocco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 27, 2025 -

Rallye BMW responded

We're delighted to hear that David made your car buying experience easy and enjoyable at Rallye BMW. Enjoy every moment with your new car, and thank you for choosing us!

January 26, 2025

It is run the way a dealership should be run. Everyone is very attentive to your needs. More

by jceckel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Quillupangui
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 27, 2025 -

Rallye BMW responded

We are grateful for your review. Thank you from all of us at Rallye BMW!

January 26, 2025

Outstanding service! Staff keeps you informed every step of the way and is willing to assist you with whatever you may need. That is why I have bee a repeat customer of t More

by swenny21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carol Clark-Muniz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 27, 2025 -

Rallye BMW responded

Thank you for being a loyal customer and sharing your positive experience with Rallye BMW! We're delighted to know our team keeps you informed and well-assisted. Looking forward to serving you in the future!

January 26, 2025

After being ignored by the staff sitting at the front desk and by the white sales representative standing there , We met the best representative we can ask for who was sent to us and I truly believe it' More

by Shipksl
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Forgot his name. However he deserves a promotion
Jan 27, 2025 -

Rallye BMW responded

Thank you for sharing your experience with us at Rallye BMW. We're glad to hear that our representative provided knowledgeable and professional service, leading to the purchase of two vehicles. Your feedback is important, and we appreciate you bringing this matter to our attention so we can improve in the future!

January 26, 2025

Good service performed when promised. Service rep was very helpful and accommodated my requests. Thanks More

by MMCHIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bret Hines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 27, 2025 -

Rallye BMW responded

We're glad to hear that our team at Rallye BMW provided you with timely and accommodating service. Thank you for the positive feedback!

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