Rallye BMW

Joel couldn't have been any easier to work with. He explained everything well. Both he and Louis were patient while explaining the ins and outs of the car. I would highly recommend your dealership. explained everything well. Both he and Louis were patient while explaining the ins and outs of the car. I would highly recommend your dealership. More

Joel, as he has been in the past, had all the sale documents ready to go when I got to Rallye. Any questions I had about the car were answered immediately and any concerns were quickly addressed. As documents ready to go when I got to Rallye. Any questions I had about the car were answered immediately and any concerns were quickly addressed. As I have done in the past, I will continue to recommend both Rallye and Joel to my friends. More

I cant recommend the dealership and more importantly, my sales rep., Bill wagner, more enthusiastically! I have been a BMW customer for over 15 yrs. and have never had a nicer, more pleasant, easy and accom sales rep., Bill wagner, more enthusiastically! I have been a BMW customer for over 15 yrs. and have never had a nicer, more pleasant, easy and accomadating experience with any dealer or rep. Mr. Wagner is exactly the type of person you wish every sales person would be when buying a car; friendly, informative, no pressure and genuine. Not only did he take care of our deal with alacrity and consideration for my needs, he actually took time out to make a few phone calls that ended up resolving a problem I had had with my previous car and dealership that saved me over $1000 dollars! He did what the previous dealer said could not be done( or didn't try hard enough) in ten minutes! I had a very unusual situation just prior to my recent purchase which required several emails and phone calls to resolve and Bill responded to each and every one within minutes, saving me a lot of unecessary leg work and time. As a busy physician, I could not be more appreciative. When I did pick up the car, all the employees involved with returning my old car and demonstrating/ teaching me the features on my new car, were all friendly, patient and knew their stuff! Again, I highly recommend Rallye BMW and when you go there to get a new car, ask for Bill Wagner. I promise you will not be disappointed! Dr. Roger Hans More

I serviced our 2006 BMW with Rally for years , and it was time for a new car, so working with Michael was just great ,no pushing or pressure , went back a few times and then we waited for the new designed 20 time for a new car, so working with Michael was just great ,no pushing or pressure , went back a few times and then we waited for the new designed 2012 - X3 model that Michael said would fit our needs. So we had one built to our requirements and colors . Very ,very pleased with Michael and the staff. Mr. & Mrs.Campanella More

I was looking to lease a new car but unsure which brand. I walked into Rallye and met Richie. He was extremely helpful. We took a test drive in the 328XI and Richie explained all of the options. This was t I walked into Rallye and met Richie. He was extremely helpful. We took a test drive in the 328XI and Richie explained all of the options. This was the seller! He spent alot of time with me and he realized that this was going to be a big decision. He was very patient and not pushey. It was a truly a nice experience. More

Service was outstanding. I got exactly the car I wanted at a great price. The whole process was easy and straightforward. I would definitely come back for my next lease. at a great price. The whole process was easy and straightforward. I would definitely come back for my next lease. More

This is my second purchase from BMW. Everything was smooth and easy. Our salesperson found the car to suit our needs. This is my third time working with him. I previously brought a family member who smooth and easy. Our salesperson found the car to suit our needs. This is my third time working with him. I previously brought a family member who also purchased a vehicle. More

Recently, I had my BMW X5 flat bedded to this dealer beacause of engine overheating and shut down. A day and $1400.00 later the problem does not seem to have been fixed.Foe $1400.00 waht was fixed was t beacause of engine overheating and shut down. A day and $1400.00 later the problem does not seem to have been fixed.Foe $1400.00 waht was fixed was the water pump and flushed the anti-freeze. A day after receiving the truck back, I experienced that the engine was overheating even more, as the air through the vent was HOT. HOTTER than when I would set it at 80 degrees in the winter. I brought the truck back to the dealer in Westbury. The same rep who had assisted me the firat time acknowledged that the vent was spewing hot air, even on the lowest vent setting, and at 60 degrees. She went on to call a tech from the work shop who really I felt could care less. His initial suggestion was to leave the vent in the shut position. Second suggestion was to have the a/c on to counteract the heat. Then he suggested that he would have to check another similar vehicle to compare and get back to me. Reluctantly, I drove away - unsure what to do. The engine is overheating more than ever and I am worried that they do not have apt technicians to fix the problem. By the way NO ONE has gotten back to me yet. Just disgusted and feel hopeless and jepeordized. More

Waited over two hours to have a oil change done. After an hour of waiting had to revisit csr and advise that my vehicle was still just sitting outside. This service departments employees are all very ple an hour of waiting had to revisit csr and advise that my vehicle was still just sitting outside. This service departments employees are all very pleasant but I think overall the department is way to overwhelmed to accommodate its customers properly any longer. More

My experience was SO positive that I had to write this review! The service light on my 2010 328xdrive went on so I called my service rep Matt and he said to come right over. I drove straight to Rallye BM review! The service light on my 2010 328xdrive went on so I called my service rep Matt and he said to come right over. I drove straight to Rallye BMW. Everyone I encountered was friendly and helpful. Within 10 minutes I was in an almost new 328xdrive loaner. That day I learned that my car needed a new air pump which was being shipped next day air. By 3pm the next day I was back in my car which had been given a much needed wash!!! What could be better than that! By the way, I love my car!!!!!!! More