Rallye BMW

Always satisfied They were done as they said at the time frame they gave me. Took care of all my issues. Great car wash afterwards in and out. Definitely looking forwa They were done as they said at the time frame they gave me. Took care of all my issues. Great car wash afterwards in and out. Definitely looking forward for the next service visit. More

What Customer Service looks like! I arrived at the dealership not quite knowing what to expect. Three years ago I did not have a good experience however, I must say the interaction thi I arrived at the dealership not quite knowing what to expect. Three years ago I did not have a good experience however, I must say the interaction this time was quite unexpected. It is quite apparent that there is either new leadership or new staff who have been trained in customer service. Everyone was warm courteous and quite professional in their interactions. I will continue to use this dealership for all my future needs. More

Calm After the Storm My car was totaled in a storm when a tree fell on it. I was traumatized and had to deal with a plethora of things immediately after the incident. Rall My car was totaled in a storm when a tree fell on it. I was traumatized and had to deal with a plethora of things immediately after the incident. Rallye BMW employees helped me find the perfect certified preowned vehicle within a week and financed my current loan at a reasonable rate. They assured me that I would be taken care of... and I was. I was given the true “Red Carpet Treatment.” Kudos to the entire Rallye BMW sales, service and management team! More

Service messages They Never cleared my computer after doing the service. Now gotta make another trip to get computer message cleared for the service that was done. They Never cleared my computer after doing the service. Now gotta make another trip to get computer message cleared for the service that was done. More

Extremely pleasant service and very responsive. Excellent and the most pleasant service experience. Very attentive and customer satisfaction oriented. They aim to please and the text updates were gr Excellent and the most pleasant service experience. Very attentive and customer satisfaction oriented. They aim to please and the text updates were greatly appreciated which showed their desire to be help with the best service experience. More

Excellent customer service The communication from the service manager was excellent! I was updated continually on the work needed on my car and when my vehicle would be ready. The communication from the service manager was excellent! I was updated continually on the work needed on my car and when my vehicle would be ready. More

Excellent and Friendly Service Center Carol Muniz , my service advisor, is always there and ready to help with a friendly smile. Her dedication and willingness to listen to clients concern Carol Muniz , my service advisor, is always there and ready to help with a friendly smile. Her dedication and willingness to listen to clients concerns is always appreciated. SHE IS THE BEST. More

oil change and check on vehicle, Upon review , I needed a battery and replace some wires which were chewed up by rodents, luckily it was discovered and repaired. Also had the nys insp Upon review , I needed a battery and replace some wires which were chewed up by rodents, luckily it was discovered and repaired. Also had the nys inspection performed. More

Maintenance Carol was such a pleasure! She explained everything that needed to get done and also explained everything over when I went to pick my car up at the en Carol was such a pleasure! She explained everything that needed to get done and also explained everything over when I went to pick my car up at the end of the day. More

premium service.....smooth operation Service process a pleasure.....BMW quality service! The service really spoils you. Have a dealership right in the same town that I live. But, the l Service process a pleasure.....BMW quality service! The service really spoils you. Have a dealership right in the same town that I live. But, the level of service at Rallye, no reason to look k at the dealership closer to home. More