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Rallye BMW
Westbury, NY
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Wonderful experience I had a great experience with Rallye BMW, I recently purchased a BMW x1 from them, Robert the sale representative was excellent, guided me through the I had a great experience with Rallye BMW, I recently purchased a BMW x1 from them, Robert the sale representative was excellent, guided me through the process and my satisfaction was primary goal. More
Smooth easy purchase experience George Javier was one of the most responsive salesperson I have ever dealt with. I have a newborn and time is a luxury but he made the whole ordering George Javier was one of the most responsive salesperson I have ever dealt with. I have a newborn and time is a luxury but he made the whole ordering of a f80 m3 seamless and easy. I did the whole ordering and reserving the car via emails. He was able to get me an allocation on the f80 which was high in demand and he kept his word on the pricing and didn’t try any funny business when it came to signing the papers. Hasan was also excellent to deal with, he was not pushy with the add ons and clearly explained each part of the final numbers and didn’t try to sneak something in. More
Work done in a timely fashion I brought my car in for the yearly service yesterday and was going to get a loaner because I was told it could take about 90 minutes for them to finis I brought my car in for the yearly service yesterday and was going to get a loaner because I was told it could take about 90 minutes for them to finish servicing my car. When I arrived I met Chris Blanco a GREAT guy who I know for 30 years and I decided to wait instead of taking a loaner car. Things couldn’t have worked out any better. My car was ready in a little over an hour. I paid the money do and my car was outside clean and ready for me to drive home. One of the best experiences having my car serviced that I can remember.?????????? More
Poor communication. Patronizing Very patronizing. Talked down even when addressing me as sir. Did not return phone call. Said was in meetings all day. Missing mats on return of car Very patronizing. Talked down even when addressing me as sir. Did not return phone call. Said was in meetings all day. Missing mats on return of car More
excellence This is my third car and I have a fourth on order. Great sales team and service department. Can't beat Rallye BMW. The best. This is my third car and I have a fourth on order. Great sales team and service department. Can't beat Rallye BMW. The best. More
Excellent Service Experience Rallye BMW provides excellent customer service. I have been a Rallye customer for many years and they have always done the right thing. Their service Rallye BMW provides excellent customer service. I have been a Rallye customer for many years and they have always done the right thing. Their service department is one of the reasons that I continue to lease my cars from Rallye. More
Prices are always changing I drove my car in to be serviced with 4 recalls. I had to tow my car out after they told me that I needed a new water pump and the Rf Modulator had go I drove my car in to be serviced with 4 recalls. I had to tow my car out after they told me that I needed a new water pump and the Rf Modulator had gone bad while in the shop? I asked for a price and they gave it to me, then the service advisor said. Let me save you some money and knocked the price by 400 dollars. When I said no he said he would knock it down even further. I felt like I was on the game show let's make a deal. My mechanic gave me a price below what bmw said and with bmw parts. More
Out of towner with a flat tire Visiting the area and on my way to upstate NY for a BMW scheduled service near my home. Hit a pothole in the snowstorm and got a flat tire, Rallye BMW Visiting the area and on my way to upstate NY for a BMW scheduled service near my home. Hit a pothole in the snowstorm and got a flat tire, Rallye BMW service department was wonderful. They said to come right over. They told me to take my time but they would help me. Not only did they replace my tire (and handle my tire insurance) they also were able to do the scheduled service. This was so helpful as I did not have to reschedule in upstate NY. The service department was friendly and courteous and the facility was immaculate. The waiting area was comfortable with complimentary water coffee or tea and bagels. The staff kept me informed of the progress of my vehicle and my car was serviced in a very reasonable time. Me. David O’ Neill, the service manager that assisted me was terrific. He made a day that could have been a disaster into a comfortable experience. Rallye and staff get 5 stars or more from me. More
I felt good in this dealer ship Not for nothing I don't go to dealer ship for anything because you hear many horror stories but here I told them what I wanted and they did just what Not for nothing I don't go to dealer ship for anything because you hear many horror stories but here I told them what I wanted and they did just what asked. Geo my service rep was on point and keep me updated on what was going on. I had a good experience. More
Service experience Simply the best service! Received a loaner with no prior notice. Always a great experience at Rallye! Will be back for my next service needs. Simply the best service! Received a loaner with no prior notice. Always a great experience at Rallye! Will be back for my next service needs. More