Rallye BMW

Awesome Because I've been to other dealership and by far you guys are the BEST! I ever dealt with from start to finish. You made my experience awesome! Because I've been to other dealership and by far you guys are the BEST! I ever dealt with from start to finish. You made my experience awesome! More

The best laid plans I went out to my car to start my errands for the day and it wouldn’t start. Would make a sound. Tried the other key - nothing. Called Rallye and was t I went out to my car to start my errands for the day and it wouldn’t start. Would make a sound. Tried the other key - nothing. Called Rallye and was told to come right in. Called AAA for a tow and was on my way. Chris Blanco, who isn’t my usual service manager, got things rolling quickly. Shortly thereafter I was in a loaner car and able to get most of my errands taken care of. I got my car back the same day so I was very happy about that. The day didn’t start out like expected, but it worked out pretty well, all things considered. More

Abysmal There are too many other nice dealers in the area. Steer clear from those rude people who don’t respect u or ur time. I made an appointment, rented a There are too many other nice dealers in the area. Steer clear from those rude people who don’t respect u or ur time. I made an appointment, rented a car, and drove for +5 hours from BOSTON & guess what, “we have bad news for you, the car is sold this morning”. No one bothered calling and telling me it was sold until I was there. No “We’re sorry”. I waited for 1 hr for the guy I had appointment with because he simply made 2 appts at the same time, then when I shouted asking for help, someone else worse came! He kept calling me some wrong name even if I corrected him few times. I test drove another car then we were discussing the price & he firmly said “I’m not giving you any discount” and started packing his papers as if he is done talking. Have you heard of something that rude at a dealership? By the time I left it was when they close at 5pm. The guy I originally had appointment with was still helping the other people. Imagine what could happen if I just waited for him since he confirmed it is few mins!!! - Two days before my appointment, I confirmed coming and asked for confirmation that the car is still available. That was more than a month ago and I still haven’t heard back from the 2 ppl I emailed lol. - Once left I made one phone call with BMW of Brooklyn as they had couple of amazing offer. One phone call one car purchase. It is easy to deal with respectful people who appreciate your time and want your business. - I was told few funny reasons of selling the car I originally came to test drive: 1) My manager sold it (LOL.. guys make sure to buy from a manager or otherwise managers could sell the car). 2) we sold it to someone who came from CT (LOLOL... I came from MA baby!).. 3) there are 22 sales people in the floor and all of them want to sell cars (LOLOL... no comment). Those guys are at a new level of rudeness and badness.. More

Love Rallye I love rallye dealership and service center. They continue to keep me inform. I never go back with unexpected fees. I would like to thank carol for go I love rallye dealership and service center. They continue to keep me inform. I never go back with unexpected fees. I would like to thank carol for going the extra mile. She sent me photos to my personal phone from her personal phone More

Not 100% satisfied with my most recent servicw Not happy with the most recent service aNd was not properly informed with regards to what my car will get in terms of service, did not check my tire p Not happy with the most recent service aNd was not properly informed with regards to what my car will get in terms of service, did not check my tire preasure, did not properly clean the interior, did not change my wiper blades. ur service adviser needs more training and has to go above and beyond to be recognized More

The absolute best experience possible It was a pleasure to bring my BMW to your service center. The professionalism and caring makeup of all the BMW representatives that I came in contact It was a pleasure to bring my BMW to your service center. The professionalism and caring makeup of all the BMW representatives that I came in contact with was of the highest caliber Thank you More

TIMELY SERVICE REPAIRS. LOANER CAR A BIG PLUS. Service/Maintenance department is well run and vehicles are returned in a timely manner. Although costs are somewhat high, you can feel confident that Service/Maintenance department is well run and vehicles are returned in a timely manner. Although costs are somewhat high, you can feel confident that repairs are done right with authentic BMW parts. Offering loaner cars are a big plus. More

Love this center Always a pleasure to be here and be treated the way I get taken care of. Everyone in here is amazing and make the experience so smooth starting from t Always a pleasure to be here and be treated the way I get taken care of. Everyone in here is amazing and make the experience so smooth starting from the second I pull up More

Top shelf experience! From the moment they picked up the phone at Rallye it was a top notch experience. Joel Sobin went out of his way to make me feel like a valued guest From the moment they picked up the phone at Rallye it was a top notch experience. Joel Sobin went out of his way to make me feel like a valued guest. He took the time to explain and answer my questions and genuinely make sure I loved my new 5 series. I'f you are considering a BMW start here. You won't be sorry. More

Extremely Happy I brought my car in for a general service. They were very accommodating, a loner vehicle was readily available and everyone was very hospitable. My I brought my car in for a general service. They were very accommodating, a loner vehicle was readily available and everyone was very hospitable. My SA Adam Romano, did everything he could to make it a painless experience. More