Rallye BMW

Excellent Service I had an appointment at 11:30,However I went one hour earlier then my time. They took the car right a way for the service. Carol Clark Muniz, was my s I had an appointment at 11:30,However I went one hour earlier then my time. They took the car right a way for the service. Carol Clark Muniz, was my service advisor, she is an amazing advisor. she explained every single details for my car service. I must say when it come to car, I have no idea about the mechanical part, I just know how to turn it on and off, but Ms. Carol is a great teacher, she has the easy way to explain to me how everything work. Ms. Carol is patient and is very professional at what she does. I absolutely recommend Rallye BMW dealership to everyone has or wants to buy BMW car, It's the best dealership. Keep up the good job and thank you to everyone in Rallye BMW center. More

Great Sales & Service Experiences!! I recently leased a BMW 5 Series from Rallye. On my way to work, there was an error message. I called Rallye and they said come right in and we will I recently leased a BMW 5 Series from Rallye. On my way to work, there was an error message. I called Rallye and they said come right in and we will take care of you. Upon arrival, I was treated like a VIP. They gave me a brand new 5 Series loaner car with a full tank and asked that I return it with 1/2 a tank. I was on my way in no time and wasn't even late for work. My car needed a software update. Rallye also checked the whole car over, topped off all the fluids and gave it a carwash. More

100% Satisfied Always a pleasure at Rallye the team is always on point clean and efficient facility, from the greeter to the service team they always leave me with a Always a pleasure at Rallye the team is always on point clean and efficient facility, from the greeter to the service team they always leave me with a smile of satisfaction on my face, a warmth in my heart that fact that I feel important when I leave with all my issues resolved is the best feeling !!!! ALWAYS A GREAT EXPERIENCE @Rallye BMW !!!!! More

New tire needed The service was excellent and I was in and out as expected. Mr. Correia was very professional and courteous. I am already scheduling my next service The service was excellent and I was in and out as expected. Mr. Correia was very professional and courteous. I am already scheduling my next service appointment. More

Service visit. My Service Advisor, Mr. Gianni Marini, is very professional and the main reason why I continue to service my BMWs at Rallye. Thank you. Clifford E. Se My Service Advisor, Mr. Gianni Marini, is very professional and the main reason why I continue to service my BMWs at Rallye. Thank you. Clifford E. Serie More

Okay, but poor communication I have been using Rallye for decades and have had at least 3 BMW's that I can remember. Service is generally good, but the last few times, communicati I have been using Rallye for decades and have had at least 3 BMW's that I can remember. Service is generally good, but the last few times, communication absolutely sucks. I told them I had to pick up the car by a certain time, was assured it would be ready and when I went to pick it up was told to wait for the car. I waited and waited and finally someone asked what I was waiting for and they revealed that the car had been brought out and parked before I even showed up. I was late to my next appointment because of that. Because although the intent may have been to help, the execution had the reverse effect. I left pretty pissed off and frustrated and as I write this, it feels the same. It really makes me want to consider a different brand to be honest. I'm just tired of the xxxxxxxx from Rallye. I guess it's better than Bayside's service center - that place is xxxx, but that's a different story. More

Service Visit at Rallye BMW Great service center. Carol Muniz, my service advisor is the best. Always goes above and beyond her job requirements and always a pleasure to deal wit Great service center. Carol Muniz, my service advisor is the best. Always goes above and beyond her job requirements and always a pleasure to deal with. I will always recommend your dealership to all my friends and family More

Good but could be better Service center was great, people were helpful for the most part. Logistically they could do a better job, for example, I was told my car would be read Service center was great, people were helpful for the most part. Logistically they could do a better job, for example, I was told my car would be ready by 3 when I went to get it serviced, and they had not even really looked at it by 5 PM, nor had they called to let me know that it would not be serviced until the next day. A minor hiccup since I had a loaner but a call would have been helpful so I am aware and can make future plans accordingly. More

Excellent overall experience from start to end Every point of contact at Ralley from the minute we step foot in from receptionist to sales to pulling my leased X5. Was courteous, professional. Not Every point of contact at Ralley from the minute we step foot in from receptionist to sales to pulling my leased X5. Was courteous, professional. Not too over the shoulder houvering, questions were answered promptly and educational on some. A lot of patience from our sales rep, Dorian. (felt like a friend explaining the the different models/features, rather than a rep trying to sale a product/service) who found us what we need at a price we can work with. More

First time, will return. First time, will return for future service. Appreciate the friendliness from all employees I worked with on this visit. Much quicker turn around time First time, will return for future service. Appreciate the friendliness from all employees I worked with on this visit. Much quicker turn around time than the other service center I used to go. Looking forward for more good experiences in the future. More