Rallye BMW
Westbury, NY
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Horrible They refuse to help with my oil leak with my 550 bmw once I got my car back it is now drinking oil like crazy. I do not know what they did to my car. They refuse to help with my oil leak with my 550 bmw once I got my car back it is now drinking oil like crazy. I do not know what they did to my car. More
Courteous and Efficient Srrvice From the moment I arrived, to my pick up upon the completion of my service, I was treated royally and all questions and concerns were answered. From the moment I arrived, to my pick up upon the completion of my service, I was treated royally and all questions and concerns were answered. More
Adam is Amazing! Frankly, the best reason to come to Rallye is to know your vehicle will be looked after by service provider Adam. He truly puts you at ease. DON;T S Frankly, the best reason to come to Rallye is to know your vehicle will be looked after by service provider Adam. He truly puts you at ease. DON;T SERVICE ANYWHERE ELSE! More
totally positive I took my BMW to another dealer's service center and they could not find the problem, which was obvious, and therefore they didn't fix the problem. I took my BMW to another dealer's service center and they could not find the problem, which was obvious, and therefore they didn't fix the problem. Rallye Service center confirmed the problem immediately and most importantly they fixed the problem all under the warranty. More
battery all of my of my lights were on, Rally installed a new battery which fixed all of my issues.i would recommend anyone to this place all of my of my lights were on, Rally installed a new battery which fixed all of my issues.i would recommend anyone to this place More
Service Listens to my concerns, gives appropriate recommendations. Always helpful, accommodating. Service was always good and consistent, would highly recomme Listens to my concerns, gives appropriate recommendations. Always helpful, accommodating. Service was always good and consistent, would highly recommend Rallye BMW to friends and coworkers. More
Shame on them I have two vehicles from this dealership. Both times dashboard lights went one. Called dealership. Brought vehicle in. Both times I was advised that m I have two vehicles from this dealership. Both times dashboard lights went one. Called dealership. Brought vehicle in. Both times I was advised that my issue wasn’t under warranty that I must have spilled water on my seat. Told me it would cost me to repair. Only I am in this car and I never spilled water. I left. Next rain day, when i got in my car, I videotaped the rain seeping in from the roof. They repaired it then. Two trips. Hours of time away from work. Other car. Brought it in. Advised tire bald and not covered under tire insurance. Said i had to purchase new tire. $400. Tired didn’t look bald to me so i brought to two reputable car mechanics. Both told me tire not bald. Called dealership. Manager asked me to bring vehicle back so he can see. However, I had brought vehicle in earlier that day and it was seen by their mechanics. When i threatened to pursue a fraud claim, I was asked to bring car back for another look. Fast forward, they told me tire wasn’t bald. Their mistake. They replaced the tire. How was that a “mistake”. Sounds like a scam to me. I have zero trust in this dealership. Nobody returns calls. Never is their a loaner available and nothing is covered under warranty yet everything actually is. Although i love my car, I won’t ever get another BMW and I wonder how many customers have been dupped. I posted on social media asking ppl their thoughts and everyone said I had to post it here. Never knew this site existed. But from two very recent experiences, it’s scam, scam and scam. What a shame too bc I could have been a lifetime customer and not only will I never be back, I will let anyone who asks know the “real” experience that takes place here. Shame on them. More
Fast and excellent service With the repairs and maintenance performed on my 2004 X3, my wait was not unpleasant at all. Jonathan did a good job explaining what was needed for t With the repairs and maintenance performed on my 2004 X3, my wait was not unpleasant at all. Jonathan did a good job explaining what was needed for the upkeep of my old car, all the suggested repair and maintenance were followed. More
Hard work and much more dedication 21 years of service worki m Mr Joe Cavero is a prime gentleman hard working his amabilidad goes up to 100% he is working for BMW for 21 years all of the times that I deal with m Mr Joe Cavero is a prime gentleman hard working his amabilidad goes up to 100% he is working for BMW for 21 years all of the times that I deal with him I bean satisfaction Fanny Beltran Lynbrook Ny More
Excellent Service Despite being fully booked the service center allowed me to come in for service if I was willing to wait until service was completed rather than dropp Despite being fully booked the service center allowed me to come in for service if I was willing to wait until service was completed rather than dropping off my car. This is a great idea especially for customers who are unable to plan ahead or suddenly had some free time. I had oil service and a free multipoint inspection performed and everything was completed in about an hour, as promised, and a great price. I was treated to a free cup of coffee and the waiting area was very comfortable. Thank you Gianni Marini and Rallye BMW. More