Rallye BMW

Exceptional Service We’ve purchased 5 BMWs from Rallye BMW, and Robert Chae is the best. None of the typical sales non-sense as Robert is always honest and fair. I worked We’ve purchased 5 BMWs from Rallye BMW, and Robert Chae is the best. None of the typical sales non-sense as Robert is always honest and fair. I worked out a deal with him by email and was in and out of the dealership in less than 45 minutes. Unlike some competitors, Robert doesn’t try to insult you by quoting ridiculously high prices hoping someone is dumb enough to bite. Absolutely love our new 2010 530i and the price paid. More

Giana Omi’s my service he comes highly recommended If anyone ever stops by Ralley bmw Ask for Gianni hands down is bmw top service guru. Very attentive on point service. Highly professional crew If anyone ever stops by Ralley bmw Ask for Gianni hands down is bmw top service guru. Very attentive on point service. Highly professional crew More

New X2 Gabriel understood what I’m looking for and my price range and made the deal happen. It was a pleasure to work with him. Looking forward to seeing hi Gabriel understood what I’m looking for and my price range and made the deal happen. It was a pleasure to work with him. Looking forward to seeing him again in 3 years. More

Poor customer service Poor communication, promised update on service, 36 hours later I called to check on progress. I arrive to pick up my car, they want to wash it, told Poor communication, promised update on service, 36 hours later I called to check on progress. I arrive to pick up my car, they want to wash it, told it takes ten minutes. Fifty minutes later I check on status, they will find out for me. Sixty minutes, still no car they lost the keys. I request the service manager, not available, an assistant will help me. Unidentified person comes to service desk to ask me, "What's wrong and Oh I am sick so don't shake my hand". I am handed my keys by a serviceman and told my car was lost not the keys. I leave in my unwashed car. Fantastic service, you touched all the bases. More

Some initial problems with the new lease Problems with driver programs,automatic mirror and seating adjustment...computer retaining new information for driver one and two , windshield wipers, Problems with driver programs,automatic mirror and seating adjustment...computer retaining new information for driver one and two , windshield wipers, quick communication with sales reps More

Expensive & Damages after Initial Repairs Service is always extremely pricey and beyond what is offered at other dealers. It seems as though every time we get the car back from initial repairs Service is always extremely pricey and beyond what is offered at other dealers. It seems as though every time we get the car back from initial repairs, there is always another impairment (leaking, scratching were a couple of post-repair incidents we had “coincidentally” encountered). Loaner car option is nice though. More

Oil change Everything was great but the washer fluid was not filled and it was noted on the receipt. I ran out less than a week later. It’s just annoying and s Everything was great but the washer fluid was not filled and it was noted on the receipt. I ran out less than a week later. It’s just annoying and something I wouldn’t expect from this dealership More

Very accommodated team. Top costumer service . Will definitely visit again in the future. I love the idea of picking up my car at my location. Will recommend this de Top costumer service . Will definitely visit again in the future. I love the idea of picking up my car at my location. Will recommend this dealership %99 . More

Love Rallye BMW Best experience leasing my very first BMW. Keith Lindsey was knowledgable and helped with getting the most affordable lease price. Would recommend t Best experience leasing my very first BMW. Keith Lindsey was knowledgable and helped with getting the most affordable lease price. Would recommend to friends and family More

Very smooth Leasing experience I have ever had Gabriel Hale was and is the true definition of Honest, trustworthy, knowledgeable salesman whom appeared more as a family member than a salesman. Wor Gabriel Hale was and is the true definition of Honest, trustworthy, knowledgeable salesman whom appeared more as a family member than a salesman. Working with Gabe allowed me to view and gain a true experience in figuring out the right vehicle for me in regards to my budget, specifications, personalization, and need. He also reasoned various scenarios to consider as well as what to look forward to for my future vehicle. I truly enjoyed the experience and will highly recommend Gabe to my family, friends, and colleagues. Frank Trotta is the best Advisor I have ever dealt with of the many dealers I have worked with I my life. His intention is always the customer best interest and always finds a way to work absolutely every option he can to make servicing your vehicle a smooth process. Plain and simple Frank is my go to and I trust his recommendations. More