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Rallye BMW
Westbury, NY
9,183 Reviews
Welcome to Rallye BMW – New York’s premier BMW center located in Westbury, New York. As a proud member of the Rallye Motor Company, our industry-best team is focused on satisfying each and every guest that visits our dealership. When you come to Rallye, you’ll notice the extraordinary care & attention to detail is simply unmatched by any other car dealership.
We share your passion for the Ultimate Driving Machine® and maintain a customer-centric focus to provide an automotive experience that’s second to none. As the top-rated BMW dealership in New York, we’re confident that you’ve come to the right place for all of your BMW needs.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 9,183 reviews
September 21, 2020
Carol was very knowledgeable of the service my car required and was able to answer any questions I had. She also kept me updated on the progress. required and was able to answer any questions I had. She also kept me updated on the progress. More
by MSMO603
Verified CustomerEmployees Worked With
September 21, 2020
Great service. Clearly explained what needed to be done. Great suggestions. Loaner car was ready. Clean environment. Would recommend to my friends and family anytime Great suggestions. Loaner car was ready. Clean environment. Would recommend to my friends and family anytime More
by BIGSHERM_850
Employees Worked With
Chy Wiggan
September 21, 2020
It is with great displeasure that i have to say we were happy with the BMW brand of reliability and quality. We have owned/and leased BMS's since 2000. At least 5 of these vehicles with great fun and pleas happy with the BMW brand of reliability and quality. We have owned/and leased BMS's since 2000. At least 5 of these vehicles with great fun and pleasure and service fairness. However after advising BMW that the brakes were a great disappointment on this particular vehicle several times. Constant sensitive braking and short stopping and then driving our X1 for less than 20,000 only to experience pre-mature brake wear. We were told it was normal. Front brakes yes maybe, but not rear....And after being told we have to pay for service for the repairs for which we know in not normal brake wear. We are sorry to say that in the price range of this vehicle, there are many other choices in the market and for a $500 repair, BMW is loosing a lifelong customer. Sincerely Cindy and Steven Somma ps. not sure of the person we had dealings with More
by cssomma
Employees Worked With
September 20, 2020
Keith was a pleasure to work with and very professional he listen to my needs and was able to get me into a vehicle that works for me. I would recommend him to others in the future he listen to my needs and was able to get me into a vehicle that works for me. I would recommend him to others in the future More
by Ncanner
Employees Worked With
September 20, 2020
So the major problem this time was the amount of time that it took to get my inspection and a warning alert done. It took over 8+ hours (I think that was too long given what was being done), and then wh that it took to get my inspection and a warning alert done. It took over 8+ hours (I think that was too long given what was being done), and then when I was asked to come get it, it took another 45 minutes. Also I recall when I got the car a couple of years back, that if I had to drop off the car, you'd get a loaner. No loaner was available, of course. So much for that advantage. Also, no more car washes. I know it doesn't sound like much, but I am just being honest. More
by SSOCHET
Employees Worked With
Chy Wiggan
September 20, 2020
Great shopping experience. I was looking at X2s and X3s, Vito took the time to show me both vehicles, offered to test drive both, and provided the lease numbers for both so I could make the right decision f Vito took the time to show me both vehicles, offered to test drive both, and provided the lease numbers for both so I could make the right decision for me. Leased an X3. More
by Brett C
September 18, 2020
Not happy with the sales side of Rally BMW. The salesman was a liar and the Mr Hassan who does the paperwork doctored the paperwork and got caught. was a liar and the Mr Hassan who does the paperwork doctored the paperwork and got caught. More
by MARSHALLS
Employees Worked With
Other Employees :
Hassan Is a liar and a Thief , Kevin Crandon
September 18, 2020
Rallye BMW service is always fast and efficient. Additionally, they always have loaner vehicles available in the event that a particular service procedure is projected to take longer than anticipa Additionally, they always have loaner vehicles available in the event that a particular service procedure is projected to take longer than anticipated. More
by jraspante
Employees Worked With
September 17, 2020
I have been told that a salesman sells the first car but fine service is what sells all future cars. My family and I have bought or leased several cars from Rallye. Our salesman Darren Thomsen and service fine service is what sells all future cars. My family and I have bought or leased several cars from Rallye. Our salesman Darren Thomsen and service advisor David O'Neil have been wonderful in every way. We hope to continue our relationship with Rallye for many years to come! More
by princesscanal
Employees Worked With
David O’Neill
September 17, 2020
Excellent Service, courteous and quick. I have been Excellent Service, courteous and quick. I have been coming to this place ever since it was established. Please keep it up to maintain this place. Excellent Service, courteous and quick. I have been coming to this place ever since it was established. Please keep it up to maintain this place. Thanks Jamal More
by QURESHI_JAMAL
