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This rating includes all service center reviews, with more weight given to recent reviews.
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1,296 Reviews of Plaza Cadillac - Service Center
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November 28, 2024
The car was not cleaned up after service which has been the standard for the last 15 years that I have been using Plaza. the standard for the last 15 years that I have been using Plaza. More
by stevenwheeler
Verified CustomerEmployees Worked With
November 23, 2024
The Service & Collision Centers are absolutely world class ! The follow up and willingness to keep me informed were outstanding. class ! The follow up and willingness to keep me informed were outstanding. More
by randall48236
Employees Worked With
Harry, Ciera, Christie & Nick K. are outstanding professionals !
November 21, 2024
Oil change took over 2 hours. Raised a concern over back up camera and was told not to worry about it. Well, issue still happens and is an annoyance every time I drive. Raised a concern over back up camera and was told not to worry about it. Well, issue still happens and is an annoyance every time I drive. More
by Nlharmon
Employees Worked With
Do not remember female in center service position
November 19, 2024
Please Cadillac is fantastic. The staff is very knowledgeable and friendly. I’ve never felt like I was pushed into purchasing anything I didn’t want to and am extremely happy with The staff is very knowledgeable and friendly. I’ve never felt like I was pushed into purchasing anything I didn’t want to and am extremely happy with my entire experience there. From buying new to taking my vehicle in for service, everything has been great. I would definitely recommend this dealership to anyone. More
by derek.lesinski
November 17, 2024
Every thing is very good with sales and service. Rick is a great sales rep. The customer waiting area is not so great. Kia and Hyundia is much better. I would rate Plaza Cadillacs very disappointing Rick is a great sales rep. The customer waiting area is not so great. Kia and Hyundia is much better. I would rate Plaza Cadillacs very disappointing. More
by ronbevinm
October 30, 2024
Brought in car for a recall issue, two days later got an e mail said low tire pressure. Picked up new vehicle 1 week later within 2 weeks got an e mail saying this new car had low tire pressure. Checki e mail said low tire pressure. Picked up new vehicle 1 week later within 2 weeks got an e mail saying this new car had low tire pressure. Checking tire pressure should be automatic with any service More
by TSAND22
October 29, 2024
Plaza Cadillac since I purchased my Cadillac has been nothing but professional. Surprising, the cost of repairs and service has been very reasonable. The Staff have been very accommodating, profession nothing but professional. Surprising, the cost of repairs and service has been very reasonable. The Staff have been very accommodating, professional, I can’t say enough how happy I’m with the dealership. Sincerely Nick Pallitto More
by NPALLITTO
October 24, 2024
Wonderful service from all of the staff. Took the time to explain everything dealing with my problem Took the time to explain everything dealing with my problem More
by WTOBRIEN3559
October 21, 2024
They fixed the problem but when I got the car back all my tail light is and head lights went out tail light is and head lights went out More
by shannon52480
Employees Worked With
October 19, 2024
Service was professional and quick. Everyone was very nice and helpful I will definitely go back. Everyone was very nice and helpful I will definitely go back. More
by GH59GH
Employees Worked With
