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This rating includes all service center reviews, with more weight given to recent reviews.
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1,303 Reviews of Plaza Cadillac - Service Center
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December 29, 2024
I brought my Cadillac in for a diagnosis on why starting was a problem. At least three times a day it is very difficult to get the car started and moving. I was told I needed a new battery module. Unfort was a problem. At least three times a day it is very difficult to get the car started and moving. I was told I needed a new battery module. Unfortunately, it is on backorder. I have been waiting about three weeks for the part to be available and come in so , I can once again start drivingI driving my Cadillac. This is very frustrating having my car unable to be fixed. More
by NWMRITZ
Verified CustomerEmployees Worked With
Service department, IT mechanic…
December 27, 2024
had to have my CT-5 engine software updated they got me in and out in no time at all would recommend them to anyone who loves great service and great mechanics. in and out in no time at all would recommend them to anyone who loves great service and great mechanics. More
by raptor001
Employees Worked With
service dept
December 22, 2024
needed to have the engine software updated got in a little early and they got me out quickly with no problems at all even cleaned the car perfectly and gave it a car wash. little early and they got me out quickly with no problems at all even cleaned the car perfectly and gave it a car wash. More
by raptor001
Employees Worked With
service dept
December 18, 2024
They are very friendly. I feel welcomed when I enter. Everyone is polite and kind. I feel welcomed when I enter. Everyone is polite and kind. More
by Betty D Zwayer
Employees Worked With
December 04, 2024
Rick Jimenez is a great sales person. He is always willing to help with all questions. He is always willing to help with all questions. More
by MTKESZNER
Employees Worked With
December 03, 2024
Fast and Efficient. My vehicle was taken in and work started at the appointment time. I asked for an additional service while my vehicle was being worked on and they a My vehicle was taken in and work started at the appointment time. I asked for an additional service while my vehicle was being worked on and they accommodated the request quickly and repaired vehicle efficiently. Service department is great More
by mgs1
Employees Worked With
Christie Cook - Service
November 28, 2024
The car was not cleaned up after service which has been the standard for the last 15 years that I have been using Plaza. the standard for the last 15 years that I have been using Plaza. More
by stevenwheeler
Employees Worked With
November 23, 2024
The Service & Collision Centers are absolutely world class ! The follow up and willingness to keep me informed were outstanding. class ! The follow up and willingness to keep me informed were outstanding. More
by randall48236
Employees Worked With
Harry, Ciera, Christie & Nick K. are outstanding professionals !
November 21, 2024
Oil change took over 2 hours. Raised a concern over back up camera and was told not to worry about it. Well, issue still happens and is an annoyance every time I drive. Raised a concern over back up camera and was told not to worry about it. Well, issue still happens and is an annoyance every time I drive. More
by Nlharmon
Employees Worked With
Do not remember female in center service position
