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This rating includes all service center reviews, with more weight given to recent reviews.
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1,310 Reviews of Plaza Cadillac - Service Center
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Verified Customer
January 26, 2025
Great service. Honest pricing . Always treated with respect . Could easily been taken advantage of but no. Honest pricing . Always treated with respect . Could easily been taken advantage of but no. More
by johnjrdesant
January 24, 2025
Service dept is great The service writers are knowledgeable and most have worked there for years! From the service director down everyone gives great customer service! knowledgeable and most have worked there for years! From the service director down everyone gives great customer service! More
by rls4fandi
January 21, 2025
Very Pleased with my Warranty service. As Service writers, Christie and Eve are knowledgeable on the vehicles and their Mechanics do actual testing with meters to find problems rather tha As Service writers, Christie and Eve are knowledgeable on the vehicles and their Mechanics do actual testing with meters to find problems rather than just replacing parts. More
by EDSRANGE
Employees Worked With
Christie, Eve
January 18, 2025
Excellent service center with a great staff open my car because the hood would not release they installed a new cable in hood release latch and I was on my way because the hood would not release they installed a new cable in hood release latch and I was on my way More
by BOBSKI1961
Employees Worked With
January 06, 2025
I bought my XT5 in because of a cooling problem. The outside service was great but I got into an unnecessary shouting match with Christine Cook in the service area. I was so upset we test drove a Le The outside service was great but I got into an unnecessary shouting match with Christine Cook in the service area. I was so upset we test drove a Lexus auto. I would have given this survey a "0" but on my return trip Harry Akarcay and Cenia Ivancovich were very professional, reassuring and treated me like a valued customer. Matt 302-540-5293 More
by yachts4us
Employees Worked With
Harry Akarcay, Cenia Ivancovich, Christie Cook
December 29, 2024
I brought my Cadillac in for a diagnosis on why starting was a problem. At least three times a day it is very difficult to get the car started and moving. I was told I needed a new battery module. Unfort was a problem. At least three times a day it is very difficult to get the car started and moving. I was told I needed a new battery module. Unfortunately, it is on backorder. I have been waiting about three weeks for the part to be available and come in so , I can once again start drivingI driving my Cadillac. This is very frustrating having my car unable to be fixed. More
by NWMRITZ
Employees Worked With
Service department, IT mechanic…
December 27, 2024
had to have my CT-5 engine software updated they got me in and out in no time at all would recommend them to anyone who loves great service and great mechanics. in and out in no time at all would recommend them to anyone who loves great service and great mechanics. More
by raptor001
Employees Worked With
service dept
December 22, 2024
needed to have the engine software updated got in a little early and they got me out quickly with no problems at all even cleaned the car perfectly and gave it a car wash. little early and they got me out quickly with no problems at all even cleaned the car perfectly and gave it a car wash. More
by raptor001
Employees Worked With
service dept
