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Plaza Cadillac
Leesburg, FL
1,665 Reviews
Plaza Cadillac was established in October of 1995, and consistently ranks as one of the nation’s top Cadillac dealers for sales and customer satisfaction. Our primary areas of sales and service are here in Lake and Sumter counties, but many of our customers come from throughout the State of Florida.
We take tremendous pride in the level of service that we provide, and we do it by keeping in mind all of the expectations that our customers have for premium dealership. We are dedicated to making sure that our customers drive off of our lot feeling completely satisfied their purchase or service experience. We are passionate stewards for Cadillac who take pride in helping our customers celebrate their success. We realize that consumers don’t buy Cadillacs because they have to, but rather because they want. Driving a Cadillac is a reward to yourself for your hard work and achievements, and we are here to help.
Since our opening in 1995 we have supported our local community to give back as much as possible. We are active in the local Chambers of Commerce, civic organizations and support many local charities. By dealing with Plaza Cadillac, you also help support these wonderful local causes.
We offer you our sincere gratitude for your consideration. Without you, none of this would be possible.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 1,665 reviews
April 04, 2021
Great service from a great staff. I’m the photographer for their ad in the local magazine every month and the energy at their location is why I chose to even buy a Cadillac last month. This was my 2nd tim for their ad in the local magazine every month and the energy at their location is why I chose to even buy a Cadillac last month. This was my 2nd time in here. There’s always a bit of a wait even with an appointment, but I know they can’t control everything in the service center. But Harry took care of me when it came time to check out. I’d recommend them to anyone with a Cadillac. More
by thedouglastyler
Verified Customer
April 03, 2021
Both Steve Wiggins in the service department and Marc in parts preformed admirably. far exceeds my lofty expectations. Friendly, knowledgeable, courteous and fast on a busy Friday afternoon. I'm so very hap parts preformed admirably. far exceeds my lofty expectations. Friendly, knowledgeable, courteous and fast on a busy Friday afternoon. I'm so very happy that I chose Plaza Cadillac! More
by Duke
Employees Worked With
see above
April 02, 2021
Had warranty work done for a damaged wheel. The work was excellent and I can't tell there ever was any damage. The check in was quick and without any hassle. I would definitely recommend Plaza Cadillac. excellent and I can't tell there ever was any damage. The check in was quick and without any hassle. I would definitely recommend Plaza Cadillac. More
by gggipple
Employees Worked With
Steve
April 01, 2021
Service team was absolutely terrific Harry, Steve & the Service team was absolutely terrific Harry, Steve & the mechanic (short guy with ice blue eyes) should all get raises!! Fixed the problem promptly Service team was absolutely terrific Harry, Steve & the mechanic (short guy with ice blue eyes) should all get raises!! Fixed the problem promptly and professionally More
by Mldac7
Employees Worked With
Service Dept Harry
April 01, 2021
Today was a wonderful day for service. The service was exceptional and I was very pleased. The waiting area was quiet and the people were friendly as well. Thanks. exceptional and I was very pleased. The waiting area was quiet and the people were friendly as well. Thanks. More
by janie
Employees Worked With
Steve is Service was very kind and helpful.
March 31, 2021
We had a situation where we had a screw in our rear tire side wall that would not hold air. There is no spare tire in the car an d we are stuck. I called Plaza Cadillac and they sent a technician out with a side wall that would not hold air. There is no spare tire in the car an d we are stuck. I called Plaza Cadillac and they sent a technician out with a spare tire, took the tire off my car took it back to the dealership. Replaced the tire, brought it back and pour it back on my car, all in less than twenty four hours. Great service. Everyone was so helpful and pleasant. More
by Jerryrhind
Employees Worked With
Other Employees :
Service dept. , Christopher Ballard
March 30, 2021
From start to finish, had a wonderful experience. Everyone was so friendly, kind and helpful! A great atmosphere. Highly recommend buying a vehicle here! I am so happy with my vehicle and the quality Everyone was so friendly, kind and helpful! A great atmosphere. Highly recommend buying a vehicle here! I am so happy with my vehicle and the quality of service from these people! :) More
by Chasity_turk
March 28, 2021
I had transmission / Shifting problem that was not resolved on my first visit, Harry stuck with it until on the second visit it was resolved resolved on my first visit, Harry stuck with it until on the second visit it was resolved More
by HETDMT
Employees Worked With
Harry - Service Writer
March 27, 2021
Plaza Cadillac staff value your time, have excellent communication skills and go above and beyond to ensure a great experience. I couldn’t be happier having our car serviced here! communication skills and go above and beyond to ensure a great experience. I couldn’t be happier having our car serviced here! More
by Tesmer
Employees Worked With
Steve, Gary
March 26, 2021
Censor ffailure dashboard was indicating service required on the parking assist system. They also repairef the auto start and have the car in a limited amount of time very nice people to work with very profe on the parking assist system. They also repairef the auto start and have the car in a limited amount of time very nice people to work with very professional More
by rdabrowski.rcd@GMAIL.COM
Employees Worked With
DAVID STONE
