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Plaza Cadillac
Leesburg, FL
1,665 Reviews
Plaza Cadillac was established in October of 1995, and consistently ranks as one of the nation’s top Cadillac dealers for sales and customer satisfaction. Our primary areas of sales and service are here in Lake and Sumter counties, but many of our customers come from throughout the State of Florida.
We take tremendous pride in the level of service that we provide, and we do it by keeping in mind all of the expectations that our customers have for premium dealership. We are dedicated to making sure that our customers drive off of our lot feeling completely satisfied their purchase or service experience. We are passionate stewards for Cadillac who take pride in helping our customers celebrate their success. We realize that consumers don’t buy Cadillacs because they have to, but rather because they want. Driving a Cadillac is a reward to yourself for your hard work and achievements, and we are here to help.
Since our opening in 1995 we have supported our local community to give back as much as possible. We are active in the local Chambers of Commerce, civic organizations and support many local charities. By dealing with Plaza Cadillac, you also help support these wonderful local causes.
We offer you our sincere gratitude for your consideration. Without you, none of this would be possible.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 1,665 reviews
April 15, 2021
10 plus stars !Awesome all around customer service 10 plus stars ! Awesome all around customer service ! Beautiful dealership ! Thank you ! So glad we chose this dealership for service Harry was 10 plus stars ! Awesome all around customer service ! Beautiful dealership ! Thank you ! So glad we chose this dealership for service Harry was excellent also ! And Ron was amazing and kind giving us a ride ! More
by bluubird
Verified CustomerEmployees Worked With
Harry in service and Ron whom gave us a ride
April 13, 2021
Friendly service, no pressure sales department, finance was a breeze! Very helpful staff also very knowledgeable. Definitely would recommend this dealership. Very happy all around! was a breeze! Very helpful staff also very knowledgeable. Definitely would recommend this dealership. Very happy all around! More
by RATASTARD
April 11, 2021
Knowlegeable friendly.. sell on service and parts.. STEVE IS THEEE BEST.. only the best.. And Victor at car wash is thee best.. nice bonus. ONLY PLACE I WILL EVER WORK WITH.. MANY TKS DAVE IS THEEE BEST.. only the best.. And Victor at car wash is thee best.. nice bonus. ONLY PLACE I WILL EVER WORK WITH.. MANY TKS DAVE More
by Papa Dave
Employees Worked With
April 11, 2021
Service Department personnel really took care of my issue this past Saturday led bu the young lady and Harry as well as the service technician. Rick the salesman was great as well. this past Saturday led bu the young lady and Harry as well as the service technician. Rick the salesman was great as well. More
by rar205
Employees Worked With
Big Daddy Harry
April 11, 2021
The service was great. Even though the wrong came in for my vehicle I was able to get a complete explanation for the mistake. My model has 2 parts which fits my vehicle. Harry was very good at explaining th my vehicle I was able to get a complete explanation for the mistake. My model has 2 parts which fits my vehicle. Harry was very good at explaining the mistake. He immediately reorder the correct part. More
by Aholloway1499
Employees Worked With
Service, Harry
April 10, 2021
Very pricey but service was excellent . Very efficient and my visit for service corrected the problem . Have additional service to do . Struts ? I hope it won’t be another large bill and my visit for service corrected the problem . Have additional service to do . Struts ? I hope it won’t be another large bill More
by cinspradlin
Employees Worked With
April 10, 2021
Great people and great service.They got me in and Great people and great service. They got me in and serviced my car within an hour. They always treat me very well at this dealership. Great people and great service. They got me in and serviced my car within an hour. They always treat me very well at this dealership. More
by KEVINGERRY1
Employees Worked With
Steve in service
April 09, 2021
I appreciated most especially the courteous smiles and professional behavior of the staff. Everything was in order for my appt and, as I had been told, the wait was almost exact for the repairs. The car w professional behavior of the staff. Everything was in order for my appt and, as I had been told, the wait was almost exact for the repairs. The car wash was an appreciated extra (because it's very hard for me to do that anymore). I am a Plaxa Cadillace satisfied patron. Thank you very much. More
by kenetap
Employees Worked With
Harry, service dept
April 07, 2021
It was an absolute pleasure working with the team at Plaza Cadillac. Jonathan was an amazing salesman and truly made my car-buying experience a great one! Plaza Cadillac. Jonathan was an amazing salesman and truly made my car-buying experience a great one! More
by JODIOLSEN121
April 05, 2021
I had submitted this survey Friday or Saturday. Please I had submitted this survey Friday or Saturday. Please look up my previous post. You'll find that I had crafted a wonderful review. Duke I had submitted this survey Friday or Saturday. Please look up my previous post. You'll find that I had crafted a wonderful review. Duke More
by Duke
Employees Worked With
Steve Wiggins and Mark Carter The Best
