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Plaza Cadillac
Leesburg, FL
1,707 Reviews
Plaza Cadillac was established in October of 1995, and consistently ranks as one of the nation’s top Cadillac dealers for sales and customer satisfaction. Our primary areas of sales and service are here in Lake and Sumter counties, but many of our customers come from throughout the State of Florida.
We take tremendous pride in the level of service that we provide, and we do it by keeping in mind all of the expectations that our customers have for premium dealership. We are dedicated to making sure that our customers drive off of our lot feeling completely satisfied their purchase or service experience. We are passionate stewards for Cadillac who take pride in helping our customers celebrate their success. We realize that consumers don’t buy Cadillacs because they have to, but rather because they want. Driving a Cadillac is a reward to yourself for your hard work and achievements, and we are here to help.
Since our opening in 1995 we have supported our local community to give back as much as possible. We are active in the local Chambers of Commerce, civic organizations and support many local charities. By dealing with Plaza Cadillac, you also help support these wonderful local causes.
We offer you our sincere gratitude for your consideration. Without you, none of this would be possible.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 1,707 reviews
December 18, 2024
They are very friendly. I feel welcomed when I enter. Everyone is polite and kind. I feel welcomed when I enter. Everyone is polite and kind. More
by Betty D Zwayer
Verified CustomerEmployees Worked With
December 07, 2024
Paper work took forever. First the wrong car was presented to me,then the finance guy couldn't be found. Finally after all that the registration was wrong. Cadillac finance First the wrong car was presented to me,then the finance guy couldn't be found. Finally after all that the registration was wrong. Cadillac finance guy was on vacation, so we had to wait for the Lincoln guy. Salesman did the best he could but it took way too long. More
by Warren nelson
December 04, 2024
Rick Jimenez is a great sales person. He is always willing to help with all questions. He is always willing to help with all questions. More
by MTKESZNER
Employees Worked With
December 03, 2024
Fast and Efficient. My vehicle was taken in and work started at the appointment time. I asked for an additional service while my vehicle was being worked on and they a My vehicle was taken in and work started at the appointment time. I asked for an additional service while my vehicle was being worked on and they accommodated the request quickly and repaired vehicle efficiently. Service department is great More
by mgs1
Employees Worked With
Christie Cook - Service
November 28, 2024
The car was not cleaned up after service which has been the standard for the last 15 years that I have been using Plaza. the standard for the last 15 years that I have been using Plaza. More
by stevenwheeler
Employees Worked With
November 23, 2024
The Service & Collision Centers are absolutely world class ! The follow up and willingness to keep me informed were outstanding. class ! The follow up and willingness to keep me informed were outstanding. More
by randall48236
Employees Worked With
Harry, Ciera, Christie & Nick K. are outstanding professionals !
November 21, 2024
Oil change took over 2 hours. Raised a concern over back up camera and was told not to worry about it. Well, issue still happens and is an annoyance every time I drive. Raised a concern over back up camera and was told not to worry about it. Well, issue still happens and is an annoyance every time I drive. More
by Nlharmon
Employees Worked With
Do not remember female in center service position
November 19, 2024
Please Cadillac is fantastic. The staff is very knowledgeable and friendly. I’ve never felt like I was pushed into purchasing anything I didn’t want to and am extremely happy with The staff is very knowledgeable and friendly. I’ve never felt like I was pushed into purchasing anything I didn’t want to and am extremely happy with my entire experience there. From buying new to taking my vehicle in for service, everything has been great. I would definitely recommend this dealership to anyone. More
by derek.lesinski
