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Plaza Cadillac
Leesburg, FL
1,781 Reviews
Plaza Cadillac was established in October of 1995, and consistently ranks as one of the nation’s top Cadillac dealers for sales and customer satisfaction. Our primary areas of sales and service are here in Lake and Sumter counties, but many of our customers come from throughout the State of Florida.
We take tremendous pride in the level of service that we provide, and we do it by keeping in mind all of the expectations that our customers have for premium dealership. We are dedicated to making sure that our customers drive off of our lot feeling completely satisfied their purchase or service experience. We are passionate stewards for Cadillac who take pride in helping our customers celebrate their success. We realize that consumers don’t buy Cadillacs because they have to, but rather because they want. Driving a Cadillac is a reward to yourself for your hard work and achievements, and we are here to help.
Since our opening in 1995 we have supported our local community to give back as much as possible. We are active in the local Chambers of Commerce, civic organizations and support many local charities. By dealing with Plaza Cadillac, you also help support these wonderful local causes.
We offer you our sincere gratitude for your consideration. Without you, none of this would be possible.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 1,781 reviews
October 18, 2018
Services So I have had multiple services there over the last 3 years since moving here. Once after a service there were splotches of grease left on the fender. So I have had multiple services there over the last 3 years since moving here. Once after a service there were splotches of grease left on the fender. Another time a dirty shop rag was left on the seat. Two services ago I got home and my wife noticed we were missing a valve stem cap. I mentioned on the next service and hoped they'd found and kept it or had one to replace it with. No such luck and now I have 3 Caddilac valve stem caps and one that doesn't match. I had to buy those from the caddy dealer when I bought the car. I'm buying replacements. It's just always some small disappointing thing. More
by dmuldoon1
Verified CustomerEmployees Worked With
I didn't work with anyone in sales, finance, or management.
October 16, 2018
Great customer service I recently purchased a vehicle from Plaza Lincoln sight unseen based on the reputation of this dealership and the trust I have in the team there. Russ I recently purchased a vehicle from Plaza Lincoln sight unseen based on the reputation of this dealership and the trust I have in the team there. Russ and Buddy took great care of us. The service after the sale was great as they fixed some unexpected items with the car. More
by Jen
Employees Worked With
Buddy Irby, Russ Bennett, Randy Nelson
October 13, 2018
Quick and painless Popping in and being able to have my daughter drive off with her new family truckster a mere few hours later was fantastic! I do not like to waste tim Popping in and being able to have my daughter drive off with her new family truckster a mere few hours later was fantastic! I do not like to waste time and Robby, Russ and Mark made sure no time was wasted. They immediately had us test driving and then when they couldn’t get the numbers in her budget they worked it until they could so when she delivers this baby all of their children can safely fit in one vehicle now. Thanks guys for working so hard to make this happen for her? More
by Tanyame
Employees Worked With
Other Employees :
Steve from service always bends over backward for me and of course came to say hello while we were there. Love working with Steve!, Russ Bennett
October 12, 2018
A pleasant experience at the shop! Any time that you have to bring your car to the dealership for services you tend to look at it as an adventure, as you never know what will be the ou Any time that you have to bring your car to the dealership for services you tend to look at it as an adventure, as you never know what will be the outcome. How ever, any time I visit Plaza Cadillac of Leesburg, it's a totally different experience. From the moment that you set up your appointment until you drive out, it's a very positive and enjoyable experience. Don't let the name Cadillac scare you! The value for the services that they provide is worth the trip. At reasonable rates too! More
by Juan
Employees Worked With
Steven Wiggins , Jonathan Molzof
October 12, 2018
Always a great experience! Always a great experience when we purchase a vehicle from Plaza. Rick Jimenez, our sales representative has been taken care of us for years and alway Always a great experience when we purchase a vehicle from Plaza. Rick Jimenez, our sales representative has been taken care of us for years and alway seems like it was the first time we purchased from Plaza. Never takes it for granted. Thanks More
by HEFOURES786
Employees Worked With
October 12, 2018
Perfect! The service department is outstanding: very conscientious, concerned, and punctual! They are wonderful about informing you about a problem and what t The service department is outstanding: very conscientious, concerned, and punctual! They are wonderful about informing you about a problem and what they can do to remedy it. They take care of your car’s needs and get you back on the road with a smile (and a clean car)! You can always feel confident this service department will be helpful. More
by mckeeb
Employees Worked With
Steve Wiggins
October 11, 2018
Excellent I was addressed s soon s I walked in. Made to feel like VIP my entire visit. Things were explained and time taken to make sure I understood. I was addressed s soon s I walked in. Made to feel like VIP my entire visit. Things were explained and time taken to make sure I understood. More
by BEELONGO33
Employees Worked With
Steve and Harry In service
October 11, 2018
Above par. When the vehicle is brought in for service the repairs are done correctly the first time which leaves the customer feeling secure and comfortable with When the vehicle is brought in for service the repairs are done correctly the first time which leaves the customer feeling secure and comfortable with the quality of work done. More
by Branthover
Employees Worked With
Greg Yager
October 11, 2018
Always a pleasure Having had my SRX serviced here for years, I am always confident in the quality and thoroughness of their work. Whether tricky diagnoses and fixes or Having had my SRX serviced here for years, I am always confident in the quality and thoroughness of their work. Whether tricky diagnoses and fixes or routine maintenance, they have never disappointed. More
by SCHLESINGERE
Employees Worked With
Steven Wiggins
October 10, 2018
Very positive Jonathan was very personable and knowledgeable. I got a very nice car for a good price! I believe Jonathan has a bright future with Plaza Cadillac. Jonathan was very personable and knowledgeable. I got a very nice car for a good price! I believe Jonathan has a bright future with Plaza Cadillac. More
by grod51
Employees Worked With
Jonathan Molzof
