Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Plaza Cadillac
Leesburg, FL
1,737 Reviews
Plaza Cadillac was established in October of 1995, and consistently ranks as one of the nation’s top Cadillac dealers for sales and customer satisfaction. Our primary areas of sales and service are here in Lake and Sumter counties, but many of our customers come from throughout the State of Florida.
We take tremendous pride in the level of service that we provide, and we do it by keeping in mind all of the expectations that our customers have for premium dealership. We are dedicated to making sure that our customers drive off of our lot feeling completely satisfied their purchase or service experience. We are passionate stewards for Cadillac who take pride in helping our customers celebrate their success. We realize that consumers don’t buy Cadillacs because they have to, but rather because they want. Driving a Cadillac is a reward to yourself for your hard work and achievements, and we are here to help.
Since our opening in 1995 we have supported our local community to give back as much as possible. We are active in the local Chambers of Commerce, civic organizations and support many local charities. By dealing with Plaza Cadillac, you also help support these wonderful local causes.
We offer you our sincere gratitude for your consideration. Without you, none of this would be possible.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,737 reviews
September 14, 2018
Superior service Everyone there was very professional and kind. They also knew what they were talking about regarding the automobiles and could explain everything very Everyone there was very professional and kind. They also knew what they were talking about regarding the automobiles and could explain everything very clearly regarding both the vehicle and the financial aspects of the transaction More
by Scooters Mom
September 13, 2018
Very professional. Plaza has consistently provided quality service. The staff is very professional, helpful with questions and makes every effort to make the customer h Plaza has consistently provided quality service. The staff is very professional, helpful with questions and makes every effort to make the customer happy. Harry at the service desk is very pleasant to work with and offers explanations for the service work. I bought my vehicle from Plaza and have had it serviced there for 8 years. Will buy my next vehicle there. More
by jimbok44
Verified CustomerEmployees Worked With
Harry
September 12, 2018
Superior Service Very efficient. I walked in, gave my name, and I was invited to sit down. Any paperwork was brought to me. Everyone was very courteous. Very efficient. I walked in, gave my name, and I was invited to sit down. Any paperwork was brought to me. Everyone was very courteous. More
by SBOGU12190
Employees Worked With
Teresa
September 11, 2018
Excellent service Harry (especially) and his fellow associates did an excellent job during my recent visit to service. Extremely professional and friendly. This level o Harry (especially) and his fellow associates did an excellent job during my recent visit to service. Extremely professional and friendly. This level of service helps sales sell the Cadillac brand. Thank you. More
by Atsowner
Employees Worked With
Harry in service
September 11, 2018
great service , everyone was friendly and pleasant. It took a while for the parts to come in but it was not anybody's fault... Keep up the good work , everyone was friendly and pleasant. It took a while for the parts to come in but it was not anybody's fault... Keep up the good work More
by pbianchi
Employees Worked With
Greg Yager
September 11, 2018
Excellent service Friendly, professional, efficient . They are always quick to be of good service. They washed the car and vacuumed the inside. The waiting room was c Friendly, professional, efficient . They are always quick to be of good service. They washed the car and vacuumed the inside. The waiting room was clean with sodas, water, coffee and doughnuts. They changed my oil, rotated my tires and did an overall service to my car. I couldn’t ask for more. I am not a dealer or employee. More
by DOMZINGONE
Employees Worked With
September 11, 2018
Oil change, tire rotation, and multi-point inspection. Great job by Plaza Cadillac. Speedy but thorough service. Very pleased! No further explanation required. Not sure why I have to add anything further t Great job by Plaza Cadillac. Speedy but thorough service. Very pleased! No further explanation required. Not sure why I have to add anything further to exit this review... More
by MHAGEN1951
Employees Worked With
Don't have service summary with me and don't remember names... ??
September 08, 2018
Every person is very caring From the minute I arrive at Plaza Cadillac I am always greeted with a smile and helping hand. Harry is very thorough in making sure that my issues are From the minute I arrive at Plaza Cadillac I am always greeted with a smile and helping hand. Harry is very thorough in making sure that my issues are addressed and fixed. I know that my SRX is in good hands with Harry and the service team at Plaza Cadillac. More
by Cynde Vittoria
Employees Worked With
Harry
September 08, 2018
key rotation I had an appointment for a key rotation and they lost my paperwork. I was there almost 3 hours before the service manager found my paperwork. I had an appointment for a key rotation and they lost my paperwork. I was there almost 3 hours before the service manager found my paperwork. More
by TRAVISVAURIS
Employees Worked With
Greg Yager
September 07, 2018
Window tint Very timely. Visit did not take an hour & tint looks great Service desk was quite busy but once the technician started. It didn’t take long to compl Very timely. Visit did not take an hour & tint looks great Service desk was quite busy but once the technician started. It didn’t take long to complete the job More
by PBIVINS
Employees Worked With
Randy Nelson
