Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Plaza Cadillac
Leesburg, FL
1,816 Reviews
Plaza Cadillac was established in October of 1995, and consistently ranks as one of the nation’s top Cadillac dealers for sales and customer satisfaction. Our primary areas of sales and service are here in Lake and Sumter counties, but many of our customers come from throughout the State of Florida.
We take tremendous pride in the level of service that we provide, and we do it by keeping in mind all of the expectations that our customers have for premium dealership. We are dedicated to making sure that our customers drive off of our lot feeling completely satisfied their purchase or service experience. We are passionate stewards for Cadillac who take pride in helping our customers celebrate their success. We realize that consumers don’t buy Cadillacs because they have to, but rather because they want. Driving a Cadillac is a reward to yourself for your hard work and achievements, and we are here to help.
Since our opening in 1995 we have supported our local community to give back as much as possible. We are active in the local Chambers of Commerce, civic organizations and support many local charities. By dealing with Plaza Cadillac, you also help support these wonderful local causes.
We offer you our sincere gratitude for your consideration. Without you, none of this would be possible.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,816 reviews
November 21, 2018
Always professional and knowledgeable 2016 SRX in for service on Navigation not working. Could not find any issues with car. Concluded it was a dead zone we were in when trying to use the 2016 SRX in for service on Navigation not working. Could not find any issues with car. Concluded it was a dead zone we were in when trying to use the navigation. More
by MCHERNAGO
Verified CustomerEmployees Worked With
Harry in service. Very good service management person.
November 21, 2018
Found what I wanted. Not a bad experience. The deal was okay but a bit high. I was amazed that I was able to drive out the same day with a new car. That has never happened Not a bad experience. The deal was okay but a bit high. I was amazed that I was able to drive out the same day with a new car. That has never happened before. More
by Doc L
November 21, 2018
Safety recall The safety recall was handled efficiently. I also had a new label attached as per Cadillac instructions. They diagnosed a sensor and ordered the neede The safety recall was handled efficiently. I also had a new label attached as per Cadillac instructions. They diagnosed a sensor and ordered the needed part. More
by JOECIN3800
Employees Worked With
Harry in the service department.
November 20, 2018
Great and on time Straight forward and to the point on what needs to be done for fixing my car. In and out in a reasonable amount of time Straight forward and to the point on what needs to be done for fixing my car. In and out in a reasonable amount of time More
by Fran0128
Employees Worked With
John Bach
November 20, 2018
Vehicle that didn’t get washed I brought my vehicle in for warranty service. I did not get a call that the vehicle service was done. I had to call. The vehicle was not washed when I I brought my vehicle in for warranty service. I did not get a call that the vehicle service was done. I had to call. The vehicle was not washed when I picked it up and I waited 15 minutes to have it brought from the back lot for me to pick it up. More
by Rschuh01
Employees Worked With
Greg Yager
November 16, 2018
Timely, Easy, and thorough I made my appt online and everything went as planned with just a small delay.I made my appt online and everything went as planned with just a small de I made my appt online and everything went as planned with just a small delay.I made my appt online and everything went as planned with just a small delay. More
by bensadrian
Employees Worked With
Harry
November 16, 2018
Friendly, knowledgeable and everyone willing to help Great people to work with I found people other than my salesman very willing to answer questions and help me—-Jesse my salesman is terrific in helping Great people to work with I found people other than my salesman very willing to answer questions and help me—-Jesse my salesman is terrific in helping & staying in touch👍👍 More
by WENIELSEN
November 15, 2018
Check engine light problems Steve in service is the Greatest. My problem brought me back 3 times but it finally was resolved. He was very good at explaining everything and work Steve in service is the Greatest. My problem brought me back 3 times but it finally was resolved. He was very good at explaining everything and worked with my frustrations about it not being fixed the first and second times He was good at giving me daily updates while my vehicle was being repaired the last time More
by Lou
Employees Worked With
Steve in service
November 12, 2018
Good experience God salesman fast paperwork, who could ask for more. Survey should accept my comment as written. If I wanted to say more I would. Yes God salesman fast paperwork, who could ask for more. Survey should accept my comment as written. If I wanted to say more I would. Yes More
by Chewy1793
November 10, 2018
Good experience The sale representative Teressa was knowledgeable and very helpful. The dealership made choices clear and explained things well. Pleased with my buyin The sale representative Teressa was knowledgeable and very helpful. The dealership made choices clear and explained things well. Pleased with my buying experience at Plaza Cadillac. More
by Eb1
