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Plaza Cadillac
Leesburg, FL
1,821 Reviews
Plaza Cadillac was established in October of 1995, and consistently ranks as one of the nation’s top Cadillac dealers for sales and customer satisfaction. Our primary areas of sales and service are here in Lake and Sumter counties, but many of our customers come from throughout the State of Florida.
We take tremendous pride in the level of service that we provide, and we do it by keeping in mind all of the expectations that our customers have for premium dealership. We are dedicated to making sure that our customers drive off of our lot feeling completely satisfied their purchase or service experience. We are passionate stewards for Cadillac who take pride in helping our customers celebrate their success. We realize that consumers don’t buy Cadillacs because they have to, but rather because they want. Driving a Cadillac is a reward to yourself for your hard work and achievements, and we are here to help.
Since our opening in 1995 we have supported our local community to give back as much as possible. We are active in the local Chambers of Commerce, civic organizations and support many local charities. By dealing with Plaza Cadillac, you also help support these wonderful local causes.
We offer you our sincere gratitude for your consideration. Without you, none of this would be possible.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 1,821 reviews
November 29, 2018
On Time Was at the dealership at scheduled time. Car was in and serviced. Mechanical work completed on time. Car returned clean and all work done sati Was at the dealership at scheduled time. Car was in and serviced. Mechanical work completed on time. Car returned clean and all work done satisfied me. Thanks for doing the service as said it would be. More
by WBILBEV
Verified CustomerEmployees Worked With
November 28, 2018
Great experience purchasing a car from this dealership. Robby who sold me the car was an amazing car salesman. Very friendly and helpful! I would purchase a car from h purchasing a car from this dealership. Robby who sold me the car was an amazing car salesman. Very friendly and helpful! I would purchase a car from him again. More
by Trace14
Employees Worked With
Rob Giovanetti
November 27, 2018
XT5 Purchase It's a team environment. Everybody seems to be working together to create the best possible outcome from service to sales. Business- like, but friendl It's a team environment. Everybody seems to be working together to create the best possible outcome from service to sales. Business- like, but friendly. More
by DOCCROCKER
November 27, 2018
Excellent overall Appropriate wait. Service dept listened and we both talked to ensure understanding of issues. No complaints whatsoever. Always have a great experience Appropriate wait. Service dept listened and we both talked to ensure understanding of issues. No complaints whatsoever. Always have a great experience at Plaza Cadillac. More
by JJKK1206
Employees Worked With
November 22, 2018
My mistake I am so sorry. I was confused. I did not understand every thing. I am sorry that I wrote bad reviews. People are really nice and good . I like my new I am so sorry. I was confused. I did not understand every thing. I am sorry that I wrote bad reviews. People are really nice and good . I like my new 2018 XT5 red Cadillac. More
by david6028
November 21, 2018
Safety recall The safety recall was handled efficiently. I also had a new label attached as per Cadillac instructions. They diagnosed a sensor and ordered the neede The safety recall was handled efficiently. I also had a new label attached as per Cadillac instructions. They diagnosed a sensor and ordered the needed part. More
by JOECIN3800
Employees Worked With
Harry in the service department.
November 21, 2018
Always professional and knowledgeable 2016 SRX in for service on Navigation not working. Could not find any issues with car. Concluded it was a dead zone we were in when trying to use the 2016 SRX in for service on Navigation not working. Could not find any issues with car. Concluded it was a dead zone we were in when trying to use the navigation. More
by MCHERNAGO
Employees Worked With
Harry in service. Very good service management person.
November 21, 2018
Found what I wanted. Not a bad experience. The deal was okay but a bit high. I was amazed that I was able to drive out the same day with a new car. That has never happened Not a bad experience. The deal was okay but a bit high. I was amazed that I was able to drive out the same day with a new car. That has never happened before. More
by Doc L
November 20, 2018
Great and on time Straight forward and to the point on what needs to be done for fixing my car. In and out in a reasonable amount of time Straight forward and to the point on what needs to be done for fixing my car. In and out in a reasonable amount of time More
by Fran0128
Employees Worked With
John Bach
November 20, 2018
Vehicle that didn’t get washed I brought my vehicle in for warranty service. I did not get a call that the vehicle service was done. I had to call. The vehicle was not washed when I I brought my vehicle in for warranty service. I did not get a call that the vehicle service was done. I had to call. The vehicle was not washed when I picked it up and I waited 15 minutes to have it brought from the back lot for me to pick it up. More
by Rschuh01
Employees Worked With
Greg Yager
