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Plaza Cadillac
Leesburg, FL
1,780 Reviews
Plaza Cadillac was established in October of 1995, and consistently ranks as one of the nation’s top Cadillac dealers for sales and customer satisfaction. Our primary areas of sales and service are here in Lake and Sumter counties, but many of our customers come from throughout the State of Florida.
We take tremendous pride in the level of service that we provide, and we do it by keeping in mind all of the expectations that our customers have for premium dealership. We are dedicated to making sure that our customers drive off of our lot feeling completely satisfied their purchase or service experience. We are passionate stewards for Cadillac who take pride in helping our customers celebrate their success. We realize that consumers don’t buy Cadillacs because they have to, but rather because they want. Driving a Cadillac is a reward to yourself for your hard work and achievements, and we are here to help.
Since our opening in 1995 we have supported our local community to give back as much as possible. We are active in the local Chambers of Commerce, civic organizations and support many local charities. By dealing with Plaza Cadillac, you also help support these wonderful local causes.
We offer you our sincere gratitude for your consideration. Without you, none of this would be possible.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 1,780 reviews
October 22, 2018
Great experience Wonderful experience! Would definitely recommend dealership. Everyone was extremely helpful and accommodating. Great car buying experience, very knowl Wonderful experience! Would definitely recommend dealership. Everyone was extremely helpful and accommodating. Great car buying experience, very knowledgeable staff. Jonathan was great and easy to deal with. More
by Rachelboling
Employees Worked With
Jonathan Molzof
October 21, 2018
Fun Car Buying Experience Russ and Chris Ballard made this an easy, fun car buying experience. I loved the positive energy of this dealership. Lots of happy people who go out o Russ and Chris Ballard made this an easy, fun car buying experience. I loved the positive energy of this dealership. Lots of happy people who go out of their way to make you happy. More
by GypsyJane
Employees Worked With
Russ Bennett
October 20, 2018
Bought a new car Rick is the best salesman ever!!! We have purchased three new cars from him. When it’s for another car, we will work with him again. Rick is the best salesman ever!!! We have purchased three new cars from him. When it’s for another car, we will work with him again. More
by Rrrnna
Verified CustomerOctober 20, 2018
great people to deal with, kind courteous Honest, kind and courteous service. always agreeable with scheduling times for us. very patient and explains everything in detail to our understandi Honest, kind and courteous service. always agreeable with scheduling times for us. very patient and explains everything in detail to our understanding. seem to go "the extra mile" More
by GOODFORYOU2
Employees Worked With
harry and patrick
October 20, 2018
Extremely helpful Recently moved to this area and since moving here Greg and the service dept have been extremely friendly and helpful with any and all my needs. Had a Recently moved to this area and since moving here Greg and the service dept have been extremely friendly and helpful with any and all my needs. Had a problem with my car prior to moving into area but only visiting and they jumped right in as if I were a long time customer. Plaza is my place to go. Thanks guys More
by THUMUDOG
Employees Worked With
Harry and Patrivk in service, Greg Yager
October 20, 2018
Oil Change and Transmission fluid check and/or change Service was very good, and I was explained that the Transmission plug was stripped and could not get to check the fluid at that time and could come ba Service was very good, and I was explained that the Transmission plug was stripped and could not get to check the fluid at that time and could come back when I had more time to get if fixed. Service information was very helpful. More
by CSIMS15734
Employees Worked With
Steven Wiggins
October 20, 2018
Service call Dealership has great people and gives great service. We have always had a pleasant experience working with all the departments in the Plaza Cadillac Dealership has great people and gives great service. We have always had a pleasant experience working with all the departments in the Plaza Cadillac dealership. More
by Swazy
October 19, 2018
Customer services excellence Your employees are so welcoming and helpful always ready to fulfill all your car needs on their services in a very short period of the, thank you so m Your employees are so welcoming and helpful always ready to fulfill all your car needs on their services in a very short period of the, thank you so much for your service. More
by Ddmd55
Employees Worked With
Steven Wiggins
October 18, 2018
Services So I have had multiple services there over the last 3 years since moving here. Once after a service there were splotches of grease left on the fender. So I have had multiple services there over the last 3 years since moving here. Once after a service there were splotches of grease left on the fender. Another time a dirty shop rag was left on the seat. Two services ago I got home and my wife noticed we were missing a valve stem cap. I mentioned on the next service and hoped they'd found and kept it or had one to replace it with. No such luck and now I have 3 Caddilac valve stem caps and one that doesn't match. I had to buy those from the caddy dealer when I bought the car. I'm buying replacements. It's just always some small disappointing thing. More
by dmuldoon1
Employees Worked With
I didn't work with anyone in sales, finance, or management.
October 18, 2018
Great experience! This was the best car buying experience! Ron Lemonovich was very efficient and we made a deal in one hour. We are very happy with our new XT5! This was the best car buying experience! Ron Lemonovich was very efficient and we made a deal in one hour. We are very happy with our new XT5! More
by eileen19
Employees Worked With
