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Plaza Cadillac
Leesburg, FL
1,714 Reviews
Plaza Cadillac was established in October of 1995, and consistently ranks as one of the nation’s top Cadillac dealers for sales and customer satisfaction. Our primary areas of sales and service are here in Lake and Sumter counties, but many of our customers come from throughout the State of Florida.
We take tremendous pride in the level of service that we provide, and we do it by keeping in mind all of the expectations that our customers have for premium dealership. We are dedicated to making sure that our customers drive off of our lot feeling completely satisfied their purchase or service experience. We are passionate stewards for Cadillac who take pride in helping our customers celebrate their success. We realize that consumers don’t buy Cadillacs because they have to, but rather because they want. Driving a Cadillac is a reward to yourself for your hard work and achievements, and we are here to help.
Since our opening in 1995 we have supported our local community to give back as much as possible. We are active in the local Chambers of Commerce, civic organizations and support many local charities. By dealing with Plaza Cadillac, you also help support these wonderful local causes.
We offer you our sincere gratitude for your consideration. Without you, none of this would be possible.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 1,714 reviews
September 30, 2018
Bankard buy I had a wonderful experience from the time we arrived until I left. We bought a used SRX with a few add-ons that I will need to return to get complet I had a wonderful experience from the time we arrived until I left. We bought a used SRX with a few add-ons that I will need to return to get completed. every person that I encountered was courteous, friendly and attentive. It made the purchase pleasant and relatively short. More
by Bankardd
Verified Customer
September 28, 2018
Speedy Service & a Car Wash too!! Had to wait for vehicle but was very comfortable in the waiting area and was able to connect to internet and do some work while waiting. Friendly and Had to wait for vehicle but was very comfortable in the waiting area and was able to connect to internet and do some work while waiting. Friendly and helpful staff. More
by SMONTINI1024
Employees Worked With
Steve in Service
September 27, 2018
Very good experience leasing a new car. Have dealt with Plaza several times and always had excellent service. People are well versed in the product they sell and do a great job in presenting Have dealt with Plaza several times and always had excellent service. People are well versed in the product they sell and do a great job in presenting the product. I’ll be back. More
by FREELANDBIGBILL
September 25, 2018
Great Salesman Jonathan is a very polite man and listened to what we were looking for and didnt try to sell us something we disnt want. He also worked to get us the Jonathan is a very polite man and listened to what we were looking for and didnt try to sell us something we disnt want. He also worked to get us the deal we wanted. More
by Bminor228
September 24, 2018
The office personnel were outstanding and courteous to me. The staff was very pleasant and answered all of my concerns and questions. When my car was ready, I was called and informed immediately. Thanks for The staff was very pleasant and answered all of my concerns and questions. When my car was ready, I was called and informed immediately. Thanks for taking care of my car. More
by csamu3
Employees Worked With
Barry in Service.
September 22, 2018
New car purchase My salesman stayed within my budget and didn’t show me cars I couldn’t afford or ones I wasn’t interested in. Thank you. My salesman stayed within my budget and didn’t show me cars I couldn’t afford or ones I wasn’t interested in. Thank you. More
by DOREEN17445
September 22, 2018
Great service Service was great. David was very professioal and curtious. One of the best service advisors I have encounted. Waiting area very accommodating. Coffee Service was great. David was very professioal and curtious. One of the best service advisors I have encounted. Waiting area very accommodating. Coffee and donuts a great touch. More
by Blue boy
Employees Worked With
September 22, 2018
Repeat visit same problem. 🤔you would think that they would make sure the problem was fixed right the first time. Not happy having to return. My wife has no faith in this vehic 🤔you would think that they would make sure the problem was fixed right the first time. Not happy having to return. My wife has no faith in this vehicle. More
by toperchuck
Employees Worked With
Harry
September 22, 2018
Service appointment . I found both of the service technicians there we’re extremely Knowledgeable, helpful and polite. Mark and finance was also very helpful and polite. . I found both of the service technicians there we’re extremely Knowledgeable, helpful and polite. Mark and finance was also very helpful and polite. I will definitely continue to use plaza Cadillac it is a class establishment! More
by BETTYGOLFING
September 21, 2018
Very good, always as expected Received in a timely fashion and all service issue addressed an acknowledged. Work performed in a timely fashion and completed as expected. Very cer Received in a timely fashion and all service issue addressed an acknowledged. Work performed in a timely fashion and completed as expected. Very certious and good attitude by dealership personnel More
by EDWMD
Employees Worked With
Service tech
