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Plaza Cadillac
Leesburg, FL
1,665 Reviews
Plaza Cadillac was established in October of 1995, and consistently ranks as one of the nation’s top Cadillac dealers for sales and customer satisfaction. Our primary areas of sales and service are here in Lake and Sumter counties, but many of our customers come from throughout the State of Florida.
We take tremendous pride in the level of service that we provide, and we do it by keeping in mind all of the expectations that our customers have for premium dealership. We are dedicated to making sure that our customers drive off of our lot feeling completely satisfied their purchase or service experience. We are passionate stewards for Cadillac who take pride in helping our customers celebrate their success. We realize that consumers don’t buy Cadillacs because they have to, but rather because they want. Driving a Cadillac is a reward to yourself for your hard work and achievements, and we are here to help.
Since our opening in 1995 we have supported our local community to give back as much as possible. We are active in the local Chambers of Commerce, civic organizations and support many local charities. By dealing with Plaza Cadillac, you also help support these wonderful local causes.
We offer you our sincere gratitude for your consideration. Without you, none of this would be possible.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 1,665 reviews
November 30, 2018
Cadillac XT 4 Experience Everything was great the staff,the service,the friendliness and even the donuts. John Was courteous from the beginning and work hard To make the deal Everything was great the staff,the service,the friendliness and even the donuts. John Was courteous from the beginning and work hard To make the deal work I like the fact he never had that give up attitude More
by Airforce1
Verified Customer
November 30, 2018
2012 Silverado 1500 LT Christopher was so easy to work with and straight forward in his dealing with us. Never felt pressured and he went out of his way to make sure that t Christopher was so easy to work with and straight forward in his dealing with us. Never felt pressured and he went out of his way to make sure that the vehicle was detailed and ready to go. He even found a CD in the CD player that we had missed taking out of our old car! Can't thank you enough. Mark was very organized and made the signing process a breeze. He took a lot of time explaining the different warranty options and customized them to meet our needs. Thanks Mark for making the financing experience so easy. Rick meet us on the lot and when we said that we were there to see Christopher he took us right to him and made sure we were taken care of. Thanks Rick. Everyone at Plaza Cadillac was smiling and ready to answer any questions. Thanks for making us feel welcome. Everyone from the manager on down could not do enough to make sure our needs were being met. Paul & Judith Walling More
by truckguy
November 29, 2018
On Time Was at the dealership at scheduled time. Car was in and serviced. Mechanical work completed on time. Car returned clean and all work done sati Was at the dealership at scheduled time. Car was in and serviced. Mechanical work completed on time. Car returned clean and all work done satisfied me. Thanks for doing the service as said it would be. More
by WBILBEV
Employees Worked With
November 29, 2018
New car purchase .The staff were very helpful and friendly. Everyone made us feel welcome. Were considerate and very helpful. We have done business before with this dealership and have always been pleased. Than Everyone made us feel welcome. Were considerate and very helpful. We have done business before with this dealership and have always been pleased. Thanks for making the experience so great! More
by Good deals mcm
Employees Worked With
November 29, 2018
SRX 30,000 miles service and CUE repair Called ahead to tell Service about failure of CUE. They ordered the parts and everything was ready when I arrived. I waited as they said it would on Called ahead to tell Service about failure of CUE. They ordered the parts and everything was ready when I arrived. I waited as they said it would only take about two hours. Comfortable waiting room with coffee and donuts. Service was completed on time and car delivered repaired and washed. Very satisfied with all service provided. Everything covered under the warranty. More
by HerbW
Employees Worked With
Service people
November 27, 2018
Excellent overall Appropriate wait. Service dept listened and we both talked to ensure understanding of issues. No complaints whatsoever. Always have a great experience Appropriate wait. Service dept listened and we both talked to ensure understanding of issues. No complaints whatsoever. Always have a great experience at Plaza Cadillac. More
by JJKK1206
Employees Worked With
November 27, 2018
Great experience purchasing a car from this dealership. Robby who sold me the car was an amazing car salesman. Very friendly and helpful! I would purchase a car from h purchasing a car from this dealership. Robby who sold me the car was an amazing car salesman. Very friendly and helpful! I would purchase a car from him again. More
by Trace14
Employees Worked With
November 27, 2018
XT5 Purchase It's a team environment. Everybody seems to be working together to create the best possible outcome from service to sales. Business- like, but friendl It's a team environment. Everybody seems to be working together to create the best possible outcome from service to sales. Business- like, but friendly. More
by DOCCROCKER
November 21, 2018
Always professional and knowledgeable 2016 SRX in for service on Navigation not working. Could not find any issues with car. Concluded it was a dead zone we were in when trying to use the 2016 SRX in for service on Navigation not working. Could not find any issues with car. Concluded it was a dead zone we were in when trying to use the navigation. More
by MCHERNAGO
Employees Worked With
Harry in service. Very good service management person.
November 21, 2018
Safety recall The safety recall was handled efficiently. I also had a new label attached as per Cadillac instructions. They diagnosed a sensor and ordered the neede The safety recall was handled efficiently. I also had a new label attached as per Cadillac instructions. They diagnosed a sensor and ordered the needed part. More
by JOECIN3800
Employees Worked With
Harry in the service department.
