Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Plaza Cadillac
Leesburg, FL
1,734 Reviews
Plaza Cadillac was established in October of 1995, and consistently ranks as one of the nation’s top Cadillac dealers for sales and customer satisfaction. Our primary areas of sales and service are here in Lake and Sumter counties, but many of our customers come from throughout the State of Florida.
We take tremendous pride in the level of service that we provide, and we do it by keeping in mind all of the expectations that our customers have for premium dealership. We are dedicated to making sure that our customers drive off of our lot feeling completely satisfied their purchase or service experience. We are passionate stewards for Cadillac who take pride in helping our customers celebrate their success. We realize that consumers don’t buy Cadillacs because they have to, but rather because they want. Driving a Cadillac is a reward to yourself for your hard work and achievements, and we are here to help.
Since our opening in 1995 we have supported our local community to give back as much as possible. We are active in the local Chambers of Commerce, civic organizations and support many local charities. By dealing with Plaza Cadillac, you also help support these wonderful local causes.
We offer you our sincere gratitude for your consideration. Without you, none of this would be possible.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,734 reviews
February 26, 2024
Friendly, easy to do business with. Got our deal done fast and very accomodating from beginning to end. Got our deal done fast and very accomodating from beginning to end. More
by mc4949@comcast.net
Verified Customer
February 24, 2024
Best decision i made was buying from plaza Cadillac, the salesman treat you the same way after purchase, real good people. salesman treat you the same way after purchase, real good people. More
by mareo.williams
Employees Worked With
February 17, 2024
Gaige Tracy has sold me my last thee vehicles and his honesty, thoroughness and service has been excellent. Everyone at the dealership is welcoming, pleasant and thoughtful which accounts for a great pu honesty, thoroughness and service has been excellent. Everyone at the dealership is welcoming, pleasant and thoughtful which accounts for a great purchasing experience. More
by umimichele
February 08, 2024
Absolutely a fabulous dealership. I continuously visit this dealership to repair service work performed at a Cadillac dealership in Waterloo Ontario Canada. Cenia Ivancovich always e I continuously visit this dealership to repair service work performed at a Cadillac dealership in Waterloo Ontario Canada. Cenia Ivancovich always exceeds my customer expectations. She clearly tells you the problem and how she is going to correct it. More
by CRAIG82
Employees Worked With
Cenia Ivancovich
February 07, 2024
Fantastic always nice and professional All of your service representatives are very helpful And Jessie my salesman is also Great service representatives are very helpful And Jessie my salesman is also Great More
by Kathy.ward
Employees Worked With
Harry is my service person
And he will is ??
February 07, 2024
I have tried several times to give your team the best review that I can however the system does not work for me. I’ve tried several times to redo my password but it still will not let me complete the rep review that I can however the system does not work for me. I’ve tried several times to redo my password but it still will not let me complete the report. I will try one more time and if it does not work I’m done. I just want you to know that your team is wonderful and all the people that worked on my Cadillac were very accommodating and very respectful. Marie Rowe More
by ME.ROWE
Employees Worked With
February 02, 2024
No showroom. Dealership presents as a filthy used car dealership. Service department doesn’t take their own calls, having someone twenty feet from the service d Dealership presents as a filthy used car dealership. Service department doesn’t take their own calls, having someone twenty feet from the service department desk taking calls. Pretty sure if I managed a service department, as clients brought cars in for service I would have a sales person asking if they would be interested in trading up to a new vehicle and running numbers by them. Seems odd, they just let you sit in a antiquated waiting room that needs a serious upgrade! More
by JDUBOIS9352
Employees Worked With
Service department
February 02, 2024
Professional, Friendly, Genuine, Honest and Caring are some of the ways I would describe our salesperson Robby and everyone we have encountered at Plaza Cadillac has been wonderful. We sincerely thank you some of the ways I would describe our salesperson Robby and everyone we have encountered at Plaza Cadillac has been wonderful. We sincerely thank you for listening to all of our questions and presenting multiple choices that helped us select the best payment option for our family. HIGHLY Recommend this dealership and especially Robby! More
by SHELLEYHOTCHKISS0
