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Plaza Cadillac

Leesburg, FL

4.6
1,701 Reviews
Plaza Cadillac was established in October of 1995, and consistently ranks as one of the nation’s top Cadillac dealers for sales and customer satisfaction. Our primary areas of sales and service are here in Lake and Sumter counties, but many of our customers come from throughout the State of Florida. We take tremendous pride in the level of service that we provide, and we do it by keeping in mind all of the expectations that our customers have for premium dealership. We are dedicated to making sure that our customers drive off of our lot feeling completely satisfied their purchase or service experience. We are passionate stewards for Cadillac who take pride in helping our customers celebrate their success. We realize that consumers don’t buy Cadillacs because they have to, but rather because they want. Driving a Cadillac is a reward to yourself for your hard work and achievements, and we are here to help. Since our opening in 1995 we have supported our local community to give back as much as possible. We are active in the local Chambers of Commerce, civic organizations and support many local charities. By dealing with Plaza Cadillac, you also help support these wonderful local causes. We offer you our sincere gratitude for your consideration. Without you, none of this would be possible.
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8893 US-441

Leesburg, FL

34788

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Showing 1,701 reviews

December 01, 2023

Waited over 4hrs for a very small issue, Never told how long it would take. Nothing fixed told to make another appointment. More

by deluej
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mark Allen
3.0
This rating includes all reviews, with more weight given to recent reviews.
Rick Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Pagano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : DAVID STONE, David Guzman, Jack Jackson
Dec 01, 2023 -

Plaza Cadillac responded

Hello! I do apologize for the lack of communication while you waited for us to update your vehicle software. As we discussed on the phone after your visit, when the necessary parts and software are in-house to complete the repair we will be happy to pick up your vehicle and return it to you afterward to minimize your inconvenience.

November 30, 2023

I had a problem with my 2016 Cadillac CTS that could've taken up to 3 months or more to repair due to supply issues caused by the auto workers strike. Senya and Saul in the service department, and of cours More

by RIGDAD3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Senya and Saul
November 29, 2023

Friendly, respectful and helpful with my brake problem for the second time. Cadillac still can’t diagnose the problem. More

by Jct2620
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harry and Senya in customer service.
November 27, 2023

Pleasant experience. .... Always is with Cadillac. Very helpful. This is my fifth Cadillac and it has always been a good experience. More

by csackonbea
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Mark Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gaige Tracy
November 27, 2023

This was the best experience I’ve ever had from purchasing a new vehicle. Jonathan was very professional had us in and out in a very short time. He deserves more than five stars! More

by JB
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonathan Molzof
November 24, 2023

Tires weren’t checked. Front end noise not fixed. Going back on 11/24/23. Been back now noise fixed didn’t get my $50.00 credit for not fixing first time last week. . T More

by VWILSON1959
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Saul,
November 22, 2023

FrI’m m the moment you enter the office, thier Care is Personsl, Helpful, Sincere and Courteous! More

by Info@jlministries.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Jimenez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jesse knapp
4.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Giovanetti
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonathan Molzof, David Guzman, Jack Jackson
November 17, 2023

Johnathan Molzof went above and beyond his duties, My husband is very ill and Johnathan was very understanding and helpful to get him in and out of the vehicle along with helping with the walker. I will More

by tbraymansr
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jonathan Molzof
November 17, 2023

TOOK CARE OF ALL MY SERVICE NEEDS EXCELLENT SERVICE THANK YOU PLAZA CADILLAC THANKS TO HARRY AND CENIA AND SAUL. More

by PAULCARSLEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rick Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesse knapp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Giovanetti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Pagano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonathan Molzof, DAVID STONE
November 14, 2023

very helpful and understanding, the price was right and the service was good and i got my car washed More

by TRAILER5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DAVID STONE
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