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Plaza Cadillac
Leesburg, FL
1,664 Reviews
Plaza Cadillac was established in October of 1995, and consistently ranks as one of the nation’s top Cadillac dealers for sales and customer satisfaction. Our primary areas of sales and service are here in Lake and Sumter counties, but many of our customers come from throughout the State of Florida.
We take tremendous pride in the level of service that we provide, and we do it by keeping in mind all of the expectations that our customers have for premium dealership. We are dedicated to making sure that our customers drive off of our lot feeling completely satisfied their purchase or service experience. We are passionate stewards for Cadillac who take pride in helping our customers celebrate their success. We realize that consumers don’t buy Cadillacs because they have to, but rather because they want. Driving a Cadillac is a reward to yourself for your hard work and achievements, and we are here to help.
Since our opening in 1995 we have supported our local community to give back as much as possible. We are active in the local Chambers of Commerce, civic organizations and support many local charities. By dealing with Plaza Cadillac, you also help support these wonderful local causes.
We offer you our sincere gratitude for your consideration. Without you, none of this would be possible.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 1,664 reviews
February 19, 2019
2019 XT5 Good experience, answered all questions, and delivered as promised. All staff members very friendly set up onstage as well as transfered my Sirius cmo Good experience, answered all questions, and delivered as promised. All staff members very friendly set up onstage as well as transfered my Sirius cmon to new vehicle More
by BGORDON133
Verified Customer
February 16, 2019
Service Coffee donuts, televisions nice waiting’s room. Picked up info on new cars. Car wash not up to your normal standards. Checked on wheel warranty Coffee donuts, televisions nice waiting’s room. Picked up info on new cars. Car wash not up to your normal standards. Checked on wheel warranty More
by RACRAN
February 16, 2019
Service is always top notch Live in Michigan in the summer Leesburg in the winter always great service at Plaza Cadillac great lobby for waiting on ur car always up date car prog Live in Michigan in the summer Leesburg in the winter always great service at Plaza Cadillac great lobby for waiting on ur car always up date car progress More
by Caddy
Employees Worked With
Steven Wiggins
February 15, 2019
Very customer centric service dept. They impress me each time I’m there. This time they checked my service record to ensure all maintenance was performed before my premium warranty expi They impress me each time I’m there. This time they checked my service record to ensure all maintenance was performed before my premium warranty expired. I didn’t think of that. More
by dmkempa1
Employees Worked With
Service
February 12, 2019
Great service from the sales reps. The service was great and well received from the business representatives there at the Cadillac Dealership. I was given a great pickup truck for my tr The service was great and well received from the business representatives there at the Cadillac Dealership. I was given a great pickup truck for my trade in. The salesman offered me such a great deal that I couldn't walk away from. More
by jeffr552003
Employees Worked With
Other Employees :
Russ Bennett, John Bach, Teresa Matey
February 10, 2019
A problem with the fuel line Brought the car in at 8:30. by 11:00 a tecniician had examined it and the problem was fully explained by Steve. I was very satisfied with Steve's r Brought the car in at 8:30. by 11:00 a tecniician had examined it and the problem was fully explained by Steve. I was very satisfied with Steve's recommendations. I left the car overnight and a gentleman named Jim drove me home. Jim was very courteous. I picked up the car on Friday and it was a great working order. More
by CARMNBUD
Employees Worked With
Steve Wiggins,
February 09, 2019
Total package of service I'm visiting the Villages and didn't know who to call to service my car after the Service Stabilizer icon flashed on the screen. I chose Plaza Cadilla I'm visiting the Villages and didn't know who to call to service my car after the Service Stabilizer icon flashed on the screen. I chose Plaza Cadillac because it was close but didn't know anything about the dealership. The service department and customer service were outstanding. I felt they took good care of me and my car was repaired in a timely manner. Thanks,Plaza Cadillac. More
by Abbygirl
Employees Worked With
Harry
February 09, 2019
car service I had no appointment but Steve was able to get my car in to replace the front hub bearings. This kind of service is amazing. I had no appointment but Steve was able to get my car in to replace the front hub bearings. This kind of service is amazing. More
by Hornet12
Employees Worked With
Steve Wggins
February 08, 2019
Service during and after the sale Bought a Certified 2016 Cadillac CTS Deluxe recently and found out the next day that the moonroof did not operate correctly so we brought it back for Bought a Certified 2016 Cadillac CTS Deluxe recently and found out the next day that the moonroof did not operate correctly so we brought it back for review by Service Dept. They did an inspection & ordered parts for repair & gave us a date to return. On that date they discovered that additional parts needed to be ordered so they gave us a 2019 CTS to drive while they kept the 2016 & waited for additional parts. Very smooth operation here & everyone is friendly & professional. More
by Jeff Donohue
February 05, 2019
very pleased went in for a service on our new 2019 Cadillac and we were told how long it would take they were done right on time. went in for a service on our new 2019 Cadillac and we were told how long it would take they were done right on time. More
by Eliz
