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Plaza Cadillac
Leesburg, FL
1,664 Reviews
Plaza Cadillac was established in October of 1995, and consistently ranks as one of the nation’s top Cadillac dealers for sales and customer satisfaction. Our primary areas of sales and service are here in Lake and Sumter counties, but many of our customers come from throughout the State of Florida.
We take tremendous pride in the level of service that we provide, and we do it by keeping in mind all of the expectations that our customers have for premium dealership. We are dedicated to making sure that our customers drive off of our lot feeling completely satisfied their purchase or service experience. We are passionate stewards for Cadillac who take pride in helping our customers celebrate their success. We realize that consumers don’t buy Cadillacs because they have to, but rather because they want. Driving a Cadillac is a reward to yourself for your hard work and achievements, and we are here to help.
Since our opening in 1995 we have supported our local community to give back as much as possible. We are active in the local Chambers of Commerce, civic organizations and support many local charities. By dealing with Plaza Cadillac, you also help support these wonderful local causes.
We offer you our sincere gratitude for your consideration. Without you, none of this would be possible.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 1,664 reviews
February 28, 2019
Enjoyable buying expeerience! Enjoyable buying experience! My wife found the XT4 in the color she wanted, and the rest is history. We would go back to Plaza for our next Cadillac Enjoyable buying experience! My wife found the XT4 in the color she wanted, and the rest is history. We would go back to Plaza for our next Cadillac. More
by bmaguire3
Verified CustomerEmployees Worked With
February 28, 2019
Very courteous service Jonathan and the staff were very supportive and helpful with exploring and understanding my circumstances to include team resolving mechanical concern Jonathan and the staff were very supportive and helpful with exploring and understanding my circumstances to include team resolving mechanical concerns the next day and coordinating long distance pickup of trade. More
by Jim
February 23, 2019
Indiana Being from out of state and needing service raises concerns. The Service Advisor, Steve Wiggins, was very polite and helpful. My repair was taken ca Being from out of state and needing service raises concerns. The Service Advisor, Steve Wiggins, was very polite and helpful. My repair was taken care of quickly and in a very professional manner Many thanks Michael Cox More
by Indiana
Employees Worked With
Steve Wiggins
February 22, 2019
New tires & warranty follow up Matched tires $ for tire I selected & followed up on repeat warranty issue. Always prompt honest & friendly. Provided rental when service delayed to Matched tires $ for tire I selected & followed up on repeat warranty issue. Always prompt honest & friendly. Provided rental when service delayed to get me going. More
by Chippy08
Employees Worked With
Harry A
February 21, 2019
Excellent roadside assistance I was on vacation in the Villages and 1 morning my car wouldn't start. Plaza Cadillac sent roadside assistance. Alan was there in 30 minutes. He chan I was on vacation in the Villages and 1 morning my car wouldn't start. Plaza Cadillac sent roadside assistance. Alan was there in 30 minutes. He changed the car battery quickly and I was able to drive my car. He explained what he had to do and finished the work. I am very impressed with Plaza and their employee, Alan. More
by pakenyon
Employees Worked With
Alan in service.
February 21, 2019
Always happy with my service at Plaza Cadillac. Fast and friendly service is my experience with Plaza Cadillac. They make you feel at home in their waiting area while your vehicle is getting worked Fast and friendly service is my experience with Plaza Cadillac. They make you feel at home in their waiting area while your vehicle is getting worked on. I have been going back for years. More
by H2Con
Employees Worked With
Steve and Patrick in service
February 21, 2019
Prompt Service I had to be towed and from the moment we arrived, the staff in the Service Department were correcting my problem within 5 min. Very courteous Staff! I had to be towed and from the moment we arrived, the staff in the Service Department were correcting my problem within 5 min. Very courteous Staff! More
by SUSANSPIRES
Employees Worked With
February 21, 2019
Richie Wagner Great service by all especially Rick Jimenez. Kudos also to Mark Allen. Process was. Pain free. No pressure exerted at all. Will be back in 3 years! Great service by all especially Rick Jimenez. Kudos also to Mark Allen. Process was. Pain free. No pressure exerted at all. Will be back in 3 years! More
by RCWAGNER612
February 20, 2019
Finally, a great place and people to buy a car from! The service is impeccable, the people are always smiling and seem to be very happy all the time. Love dealing with a car salesman to whom I feel like The service is impeccable, the people are always smiling and seem to be very happy all the time. Love dealing with a car salesman to whom I feel like I can trust him. Not pushy and in your face. They don’t follow you like a puppy dog. Very happy with our decision to purchase a used, beautiful vehicle from them. Will definitely be going back soon. More purchases to be made. Thank you all for the loner cars for us to use,so we could get our errands done while they cleaned our new car for us. My husband and I are very happy with our decision to buy from Plaza Cadillac!! Mark and Teri Hoyt More
by sunshinetlh
February 19, 2019
Broken compiter screen Planned, quick, efficient and friendly service. Greeted quickly. Waiting area nice and clean. Could have used more donuts but maybe it was better that Planned, quick, efficient and friendly service. Greeted quickly. Waiting area nice and clean. Could have used more donuts but maybe it was better that they were gone. Lol More
by DeeNick
Employees Worked With
Harry and Steve in service
