Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Plaza Cadillac
Leesburg, FL
1,737 Reviews
Plaza Cadillac was established in October of 1995, and consistently ranks as one of the nation’s top Cadillac dealers for sales and customer satisfaction. Our primary areas of sales and service are here in Lake and Sumter counties, but many of our customers come from throughout the State of Florida.
We take tremendous pride in the level of service that we provide, and we do it by keeping in mind all of the expectations that our customers have for premium dealership. We are dedicated to making sure that our customers drive off of our lot feeling completely satisfied their purchase or service experience. We are passionate stewards for Cadillac who take pride in helping our customers celebrate their success. We realize that consumers don’t buy Cadillacs because they have to, but rather because they want. Driving a Cadillac is a reward to yourself for your hard work and achievements, and we are here to help.
Since our opening in 1995 we have supported our local community to give back as much as possible. We are active in the local Chambers of Commerce, civic organizations and support many local charities. By dealing with Plaza Cadillac, you also help support these wonderful local causes.
We offer you our sincere gratitude for your consideration. Without you, none of this would be possible.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,737 reviews
July 28, 2020
I always get excellent service from the service people at Plaza, especially Harry! They are very courteous and the waiting room is clean and comfortable. Plaza, especially Harry! They are very courteous and the waiting room is clean and comfortable. More
by frantony6
Verified CustomerEmployees Worked With
Harry, Service Manager.
July 23, 2020
Very happy with service. Was not comfortable that employees were not wearing masks and your service department area didn't allow social distancing. Steve was my attending service person. employees were not wearing masks and your service department area didn't allow social distancing. Steve was my attending service person. More
by Doug.legear
Employees Worked With
Steve
July 18, 2020
Steve in service is always very attentive and gives a accurate time as to when to expect the car to be finished. Nice waiting room. accurate time as to when to expect the car to be finished. Nice waiting room. More
by msnevadabrown
Employees Worked With
Robbie in sales. Excellent people skills
July 17, 2020
Steve great service advisor, always trust him with my vehicle, as your mechanics at Plaza cadillac, will not take to any other dealership, no worries at all great place vehicle, as your mechanics at Plaza cadillac, will not take to any other dealership, no worries at all great place More
by Lee Sombelon
Employees Worked With
Other Employees :
Russ Bennett, Jonathan Molzof, John Giovanetti, John Bach, Ron Lemonovich, Teresa Matey, DOUG YODER
July 16, 2020
What a great experience with this dealership Robbie was efficient, friendly, professional answered all questions quickly. Robbie delivered my car and took the trade while we were out of town. We could not efficient, friendly, professional answered all questions quickly. Robbie delivered my car and took the trade while we were out of town. We could not of had a better experience and would definitely look to this dealership and Robbie for our next car. More
by Linda
July 16, 2020
Great place! Great service! Great people! Alan my sales representative was knowledgeable and didnt make me feel pressured. He helped me find the vehicle I was looking for. representative was knowledgeable and didnt make me feel pressured. He helped me find the vehicle I was looking for. More
by Bls
July 15, 2020
Everyone was super nice and veryProfessional.They took Everyone was super nice and very Professional. They took care of the problem. I did have to return a second time for the same problem. I wish peop Everyone was super nice and very Professional. They took care of the problem. I did have to return a second time for the same problem. I wish people were wearing masks. But otherwise thumbs up. More
by Raymondnow
Employees Worked With
Steve in service.
July 11, 2020
Excellent service department. Employees are knowledgeable and efficient. Work is done quickly and any new problems are discussed with you in great detail. Great place to do business with! knowledgeable and efficient. Work is done quickly and any new problems are discussed with you in great detail. Great place to do business with! More
by ELLISJACKSON6787
Employees Worked With
Service techs
July 11, 2020
2020 XT-5 purchased Bought a certified Cadillac XT-5 from Plaza. After getting home I found they had sold me a car with a broken windshield. Their response to me was get Bought a certified Cadillac XT-5 from Plaza. After getting home I found they had sold me a car with a broken windshield. Their response to me was get it fixed through your insurance. I will not commit insurance fraud when I have proof it was broken when traded in. WARNING STAY CLEAR OF THESE GUYS! More
by Bill
Employees Worked With
Alan Station, David Holt, Russ Bennett
July 09, 2020
Another great experience. My Cadillac was beautifully serviced with oil and filter and all the systems checked out and I'm extremely happy with the great mechanic that did my work. serviced with oil and filter and all the systems checked out and I'm extremely happy with the great mechanic that did my work. More
by DEPENNELS
Employees Worked With
Harry A, Jim Finney
