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Plaza Cadillac
Leesburg, FL
1,640 Reviews
Plaza Cadillac was established in October of 1995, and consistently ranks as one of the nation’s top Cadillac dealers for sales and customer satisfaction. Our primary areas of sales and service are here in Lake and Sumter counties, but many of our customers come from throughout the State of Florida.
We take tremendous pride in the level of service that we provide, and we do it by keeping in mind all of the expectations that our customers have for premium dealership. We are dedicated to making sure that our customers drive off of our lot feeling completely satisfied their purchase or service experience. We are passionate stewards for Cadillac who take pride in helping our customers celebrate their success. We realize that consumers don’t buy Cadillacs because they have to, but rather because they want. Driving a Cadillac is a reward to yourself for your hard work and achievements, and we are here to help.
Since our opening in 1995 we have supported our local community to give back as much as possible. We are active in the local Chambers of Commerce, civic organizations and support many local charities. By dealing with Plaza Cadillac, you also help support these wonderful local causes.
We offer you our sincere gratitude for your consideration. Without you, none of this would be possible.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 1,640 reviews
June 25, 2020
Awesome service managers! Steve and Harry have always gone out of their way to ensure we are taken care of. I highly recommend Plaza Cadillac for your service work. Best in t Steve and Harry have always gone out of their way to ensure we are taken care of. I highly recommend Plaza Cadillac for your service work. Best in the area! More
by cbaetzman
Verified Customer
Helpful June 23, 2020
Terrible experience, was given a trade price, after minor negotiations, we left and returned within an hour and sales mgr Russ, started discounting my trade, all they wanted to do was get you inside then sta negotiations, we left and returned within an hour and sales mgr Russ, started discounting my trade, all they wanted to do was get you inside then start raising the price, something many refer to as liars. More
by marv52h
Employees Worked With
Russ Bennett
June 20, 2020
I ordered some accessories for my Cadillac Escalade. They came in early and I got a phone call and they got me in a day early. I don't know who installed my accessories but he did a great job. My che They came in early and I got a phone call and they got me in a day early. I don't know who installed my accessories but he did a great job. My check in and check out is almost always with Harry and Steve. Quick check in and out and always kind. My salesman that I purchased my Escalade from was Rick J. And he always shows up at some point, even if just to say hello. If you are looking to purchase a new Cadillac please see Rick J.. He goes far and beyond just a sale. More
by bandit6191@aol.com
June 18, 2020
Very friendly staff, straight forward sale process. Happy with the deal and car. Highly recommend to anyone in the Central Florida area looking for a Cadillac or GM vehicle with the deal and car. Highly recommend to anyone in the Central Florida area looking for a Cadillac or GM vehicle More
by crod757
June 17, 2020
The dealership was nice and very customer friendly and I got service in no time. I also was allowed the option to leave while they serviced my vehicle. got service in no time. I also was allowed the option to leave while they serviced my vehicle. More
by blakemaryland
June 17, 2020
Great things are happening at Plaza Cadillac. I had the pleasure of meeting Russ Bennett the new General manager. This guy was busy but always had a smile for customers and even stopped for a chat. The s pleasure of meeting Russ Bennett the new General manager. This guy was busy but always had a smile for customers and even stopped for a chat. The service guys as always great with fast check in and out. A big thanks to the car wash guys. More
by bandit6191@aol.com
June 09, 2020
Thank you Plaza Cadillac and staff for taking such good care of my vehicle and A special thanks to Steve Wiggins.for making this a good experience. care of my vehicle and A special thanks to Steve Wiggins.for making this a good experience. More
by Rgarland369
Employees Worked With
Steve Wiggins
June 07, 2020
I'm glad you asked. The last time my husband took our I'm glad you asked. The last time my husband took our car in for some work, probably in May 2020, the person working on it did something to the driv I'm glad you asked. The last time my husband took our car in for some work, probably in May 2020, the person working on it did something to the driver's seat. Now it groans and grinds when my husband moves it! I want you to fix that at no charge to us. More
by Jjwright2222
Employees Worked With
Service
June 03, 2020
This was my first visit to Plaza Cadillac and everyone was awesome!! So friendly and felt very welcome. While I waited they kept me updated on the progress of my service work being done! Great team! was awesome!! So friendly and felt very welcome. While I waited they kept me updated on the progress of my service work being done! Great team! More
by theresakurtz
Employees Worked With
Not sure of the service advisors name was a very nice man!
June 02, 2020
My issue was relatively complex. Harry understood all the factors and developed a simple plan to address and solve the problem. He was polite, efficient and effective. Much appreciated factors and developed a simple plan to address and solve the problem. He was polite, efficient and effective. Much appreciated More
by Rwaltpearl
Employees Worked With
Harry in Service
