Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Plaza Cadillac
Leesburg, FL
1,737 Reviews
Plaza Cadillac was established in October of 1995, and consistently ranks as one of the nation’s top Cadillac dealers for sales and customer satisfaction. Our primary areas of sales and service are here in Lake and Sumter counties, but many of our customers come from throughout the State of Florida.
We take tremendous pride in the level of service that we provide, and we do it by keeping in mind all of the expectations that our customers have for premium dealership. We are dedicated to making sure that our customers drive off of our lot feeling completely satisfied their purchase or service experience. We are passionate stewards for Cadillac who take pride in helping our customers celebrate their success. We realize that consumers don’t buy Cadillacs because they have to, but rather because they want. Driving a Cadillac is a reward to yourself for your hard work and achievements, and we are here to help.
Since our opening in 1995 we have supported our local community to give back as much as possible. We are active in the local Chambers of Commerce, civic organizations and support many local charities. By dealing with Plaza Cadillac, you also help support these wonderful local causes.
We offer you our sincere gratitude for your consideration. Without you, none of this would be possible.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,737 reviews
January 05, 2021
Very good customer service from David Baumgardt and a beautiful 2015 Escalade. Hoping that the work that still needs to be done and the improvements will be done very well & cost effective. beautiful 2015 Escalade. Hoping that the work that still needs to be done and the improvements will be done very well & cost effective. More
by SPIRITDUO7
Verified CustomerEmployees Worked With
January 04, 2021
My cue System went out and it took a while to get the part but the dealership took care of me and for that I am thankfulAfter a misunderstanding it got cleared up part but the dealership took care of me and for that I am thankfulAfter a misunderstanding it got cleared up More
by BROHAN0
Employees Worked With
January 01, 2021
We have bought our last 4 cars from Plaza and would not go any other place the help was amazing Rick is wonderful to work with go any other place the help was amazing Rick is wonderful to work with More
by Bwarden2000
December 31, 2020
We were pleased with the process, and like the dealership. It went smoothly, and the finance process was smooth and quick. Robby kindly took plenty of time to go over the features in the car. dealership. It went smoothly, and the finance process was smooth and quick. Robby kindly took plenty of time to go over the features in the car. Only had one key though, and he was checking to see if the previous owner still had one More
by LSTASIOW
December 30, 2020
Plaza Cadallic once again provided excellent service Plaza Cadallic once again provided excellent service on my vehicle as usual. it was not cheap but you get what you pay for. Steve on the service Plaza Cadallic once again provided excellent service on my vehicle as usual. it was not cheap but you get what you pay for. Steve on the service department is the best! More
by QUAKA2
Employees Worked With
Steve in the service department nailed the problem over the phone which was confirmed after bringing it in. What more could you ask for out of a Service Rep?
December 30, 2020
The entire experience was wonderful. The staff was friendly and informative. I was comfortable and pleased with the service I received. I will return and refer others friendly and informative. I was comfortable and pleased with the service I received. I will return and refer others More
by gloriab9309
Employees Worked With
Don’t remember
December 29, 2020
They are very efficient and make there appointments as scheduled. They take good care of of your vehicle and treat there customers very well. It’s a ways for me to go there for service but it’s worth it b scheduled. They take good care of of your vehicle and treat there customers very well. It’s a ways for me to go there for service but it’s worth it because I know they’ll do the best job. More
by Debluvsplants
Employees Worked With
Service Desk
December 27, 2020
Rick is just the best 4th car bought from him👏👍He is Rick is just the best 4th car bought from him👏👍 He is very good to work with. He helped us program our car and did a fantastic job👍 Rick is just the best 4th car bought from him👏👍 He is very good to work with. He helped us program our car and did a fantastic job👍 More
by Denice
December 26, 2020
Very professional,accomadating,comfortable experience. Great all the way around. Everyone was courteous and committed to my transaction. No hassles or surprises and everything was straight forward. Great all the way around. Everyone was courteous and committed to my transaction. No hassles or surprises and everything was straight forward. More
by billy3w
