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Plaza Cadillac
Leesburg, FL
1,665 Reviews
Plaza Cadillac was established in October of 1995, and consistently ranks as one of the nation’s top Cadillac dealers for sales and customer satisfaction. Our primary areas of sales and service are here in Lake and Sumter counties, but many of our customers come from throughout the State of Florida.
We take tremendous pride in the level of service that we provide, and we do it by keeping in mind all of the expectations that our customers have for premium dealership. We are dedicated to making sure that our customers drive off of our lot feeling completely satisfied their purchase or service experience. We are passionate stewards for Cadillac who take pride in helping our customers celebrate their success. We realize that consumers don’t buy Cadillacs because they have to, but rather because they want. Driving a Cadillac is a reward to yourself for your hard work and achievements, and we are here to help.
Since our opening in 1995 we have supported our local community to give back as much as possible. We are active in the local Chambers of Commerce, civic organizations and support many local charities. By dealing with Plaza Cadillac, you also help support these wonderful local causes.
We offer you our sincere gratitude for your consideration. Without you, none of this would be possible.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 1,665 reviews
September 29, 2020
Great service and attention to detail. Always explains what maintenance is needed and verifies when completed. Car wash is always a nice extra when delivered. what maintenance is needed and verifies when completed. Car wash is always a nice extra when delivered. More
by miltlaughlin7568
Verified CustomerEmployees Worked With
Harry Akarcay
September 27, 2020
The service staff is always so pleasant and prompt. I have continually taking my car there since purchasing and have never left feeling disappointed in the way I was treated have continually taking my car there since purchasing and have never left feeling disappointed in the way I was treated More
by dbconsul15
Employees Worked With
Service-Harry
September 26, 2020
Your facility receives an excellent in all the services you provide. Why don’t people have to wear a mask when they enter your facility. A person with no masks was coughing and sneezing in the customer w you provide. Why don’t people have to wear a mask when they enter your facility. A person with no masks was coughing and sneezing in the customer waiting area. Some of your Customer Service Reps had no mask but did have a separation to protect themselves and the customers. More
by vivian5237
Employees Worked With
Henry
September 26, 2020
Loved the dealership. Service personnel were professional friendly and easily accessible . Showroom salesman Johnathan was knowledgeable and gladly shared information. With us. Would recomme professional friendly and easily accessible . Showroom salesman Johnathan was knowledgeable and gladly shared information. With us. Would recommend Plaza Cadillac gladly. More
by mamaknows12
September 24, 2020
Plaza Cadillac has the best customer service & repair. Steve in service is always a pleasure. Top notch service. They are very helpful in diagnosis my problems. Steve in service is always a pleasure. Top notch service. They are very helpful in diagnosis my problems. More
by Jhickman
Employees Worked With
Steve
September 19, 2020
Great service..Harry is very helpful...Salesman Jessie is also very nice... Happy with Plaza Cadillac, Leesburg, Fla. Always satisfied with staff and our service. also very nice... Happy with Plaza Cadillac, Leesburg, Fla. Always satisfied with staff and our service. More
by JSWAMPANGEL5
September 16, 2020
Plaza Cadillac is one of the finest dealerships to offer fast, easy and efficient service for your vehicle while at the same time being extremely courteous! 👍 fast, easy and efficient service for your vehicle while at the same time being extremely courteous! 👍 More
by LINDAANNEB
Employees Worked With
Service Department
September 13, 2020
Everyone was easy to work with especially Rick the dealership was clean and inviting we will be back to purchase our next car at this dealer dealership was clean and inviting we will be back to purchase our next car at this dealer More
by DACRILEY
Employees Worked With
September 12, 2020
Only saw one person with a mask. No distancing in the waiting room. 2 hours for an oil change and rotation..Harry in Service should be commended for his mask wearing and overall competence. waiting room. 2 hours for an oil change and rotation..Harry in Service should be commended for his mask wearing and overall competence. More
by LCLYONS
Employees Worked With
Harry in Service was the not mask wearer I saw. He is the best!
