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Plaza Cadillac
Leesburg, FL
1,665 Reviews
Plaza Cadillac was established in October of 1995, and consistently ranks as one of the nation’s top Cadillac dealers for sales and customer satisfaction. Our primary areas of sales and service are here in Lake and Sumter counties, but many of our customers come from throughout the State of Florida.
We take tremendous pride in the level of service that we provide, and we do it by keeping in mind all of the expectations that our customers have for premium dealership. We are dedicated to making sure that our customers drive off of our lot feeling completely satisfied their purchase or service experience. We are passionate stewards for Cadillac who take pride in helping our customers celebrate their success. We realize that consumers don’t buy Cadillacs because they have to, but rather because they want. Driving a Cadillac is a reward to yourself for your hard work and achievements, and we are here to help.
Since our opening in 1995 we have supported our local community to give back as much as possible. We are active in the local Chambers of Commerce, civic organizations and support many local charities. By dealing with Plaza Cadillac, you also help support these wonderful local causes.
We offer you our sincere gratitude for your consideration. Without you, none of this would be possible.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 1,665 reviews
October 31, 2020
Customer oriented dealership. Attention to details evident both times i have used their services in the past year. Personnel extremely knowledgeable about their product line. Reassuring to know i am evident both times i have used their services in the past year. Personnel extremely knowledgeable about their product line. Reassuring to know i am well taken care of. More
by Marlene
Verified CustomerEmployees Worked With
Tammy Mashburn - top notch service in her area of expertise.
October 31, 2020
Always enjoy working with your dealership. Everyone is very pleasant. They let you take your time. This is the fifth car we leased here and enjoy working with Rick. very pleasant. They let you take your time. This is the fifth car we leased here and enjoy working with Rick. More
by BURG604
October 28, 2020
Appreciated the waiting area was not crowded during these times. Had what I felt a long wait for oil change and a new tire. My car detailed nicely times. Had what I felt a long wait for oil change and a new tire. My car detailed nicely More
by Sqmccook
Employees Worked With
Service dept
October 27, 2020
I am a repeat customer because of the very good treatment I received on my last purchase. Rick Jimenez was very familiar with the new car I purchased and carefully explained everything about the car to my wi I received on my last purchase. Rick Jimenez was very familiar with the new car I purchased and carefully explained everything about the car to my wife and I. He also More
by BBPEER
Employees Worked With
October 27, 2020
Worked with Steve Wiggins. He is a courteous, competent, knowledgeable an very pleasant to work with. My service was very timely and I left very satisfied and will continue to return for service. knowledgeable an very pleasant to work with. My service was very timely and I left very satisfied and will continue to return for service. More
by Don O
Employees Worked With
Steve Wiggins
October 27, 2020
My service adviser (Harry) is very concerned my issue, and acts accordingly in a professional manner. My technician (Glenn) is very knowledgeable, has a ton of experience, and I know the job will be done and acts accordingly in a professional manner. My technician (Glenn) is very knowledgeable, has a ton of experience, and I know the job will be done right the first time in a professional manner. More
by Marvin
Employees Worked With
Service Dept —— Glenn
October 20, 2020
Steve in service he is very helpful and knows what he’s doing when he said your car will be ready it is he is a great Asset to Plaza Cadillac doing when he said your car will be ready it is he is a great Asset to Plaza Cadillac More
by Cadillacman875
Employees Worked With
Steve in service
October 19, 2020
Every time I visit this dealership, the services is outstanding! The staff is very friendly and work is done in a timely manner. I would recommend to all friends and family! outstanding! The staff is very friendly and work is done in a timely manner. I would recommend to all friends and family! More
by procup
Employees Worked With
Steve Wiggins
October 17, 2020
2 oil changes ago- had appt. it took 3 hours! Last oil change- did not vacuum the car. This time- had to buy new tires- 37k miles!! Had new battery put in the day before. 2 1/2 hours later— did not wash o change- did not vacuum the car. This time- had to buy new tires- 37k miles!! Had new battery put in the day before. 2 1/2 hours later— did not wash or vacuum the car!! More
by D1MCDANIEL
Employees Worked With
Not Harry’s fault.
October 17, 2020
Steve was excellent, did an excellent service recovery with me! Great customer service! Will be back soon. Finance person worked well with service advisor too. with me! Great customer service! Will be back soon. Finance person worked well with service advisor too. More
by Markellis1975
Employees Worked With
