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Plaza Cadillac
Leesburg, FL
1,665 Reviews
Plaza Cadillac was established in October of 1995, and consistently ranks as one of the nation’s top Cadillac dealers for sales and customer satisfaction. Our primary areas of sales and service are here in Lake and Sumter counties, but many of our customers come from throughout the State of Florida.
We take tremendous pride in the level of service that we provide, and we do it by keeping in mind all of the expectations that our customers have for premium dealership. We are dedicated to making sure that our customers drive off of our lot feeling completely satisfied their purchase or service experience. We are passionate stewards for Cadillac who take pride in helping our customers celebrate their success. We realize that consumers don’t buy Cadillacs because they have to, but rather because they want. Driving a Cadillac is a reward to yourself for your hard work and achievements, and we are here to help.
Since our opening in 1995 we have supported our local community to give back as much as possible. We are active in the local Chambers of Commerce, civic organizations and support many local charities. By dealing with Plaza Cadillac, you also help support these wonderful local causes.
We offer you our sincere gratitude for your consideration. Without you, none of this would be possible.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 1,665 reviews
November 15, 2020
Steve Wiggins searched for replacement tires for our vehicle. Steve is always courteous and accommodating. Plaza Cadillac has always handled things in a very professional way. G. Vic Valentine vehicle. Steve is always courteous and accommodating. Plaza Cadillac has always handled things in a very professional way. G. Vic Valentine More
by GERALD.VALENTINE44
Verified CustomerEmployees Worked With
Steve Wiggins ... Service adviser.
November 13, 2020
Service rep, Harry, was professional. I got in and out of there in a very timely manner. I will continue to utilize this service department for my vehicle. there in a very timely manner. I will continue to utilize this service department for my vehicle. More
by smm1009
Employees Worked With
Harry- Service Department
November 12, 2020
Extra efforts to satisfy the customer. Friendly, courteous service. Service work was exceptional. Operation of Loaner car was well explained. I will continue to be a customer. courteous service. Service work was exceptional. Operation of Loaner car was well explained. I will continue to be a customer. More
by krstabenow
Employees Worked With
Dave in service
November 10, 2020
Staff was excellent, my wife and I live in Jupiter Fl. She was in town taking care of her mother in the hospital in Orlando. Didn’t have an appointment but dropped off her Escalade with Steve Wiggins for She was in town taking care of her mother in the hospital in Orlando. Didn’t have an appointment but dropped off her Escalade with Steve Wiggins for a check engine light. Steve had it taken care of before the end of the day. More
by MoniquedwHankpearl24
Employees Worked With
Steve wiggins
November 10, 2020
Everyone was so helpful and knowledgeable and still are when I have questions. It’s a learning curve with a new vehicle and I am happy to have chosen this car and this dealership. Very friendly and I feel when I have questions. It’s a learning curve with a new vehicle and I am happy to have chosen this car and this dealership. Very friendly and I feel secure with the staff’s help. More
by Spooky
Employees Worked With
Other Employees :
Allen Staton was the best. , DOUG YODER
November 09, 2020
Another great experience with the service department at Plaza Cadillac! My car came back to me clean inside and out. Great team, great dealership! Many thanks! Plaza Cadillac! My car came back to me clean inside and out. Great team, great dealership! Many thanks! More
by Snappyknappy
Employees Worked With
Other Employees :
Harry, Steve, and Cenia, a terrific trio!, Christopher Ballard
November 05, 2020
The service was good and Quick come in and help me feel very knowledgeable thy all so cleaned my car I never had that were I came from I would remember this Dealer very knowledgeable thy all so cleaned my car I never had that were I came from I would remember this Dealer More
by Phil
Employees Worked With
Steave
November 05, 2020
Great customer service in the service department from Harry and his staff that took great care of one of my customers from Destin, Fl. Definitely a 5 * treatment!! Harry and his staff that took great care of one of my customers from Destin, Fl. Definitely a 5 * treatment!! More
by stan
Employees Worked With
Harry
November 04, 2020
This dealership is very professional, efficient and friendly. It was a very informative and enjoyable experience. The service department was very helpful and made the visit very easy and comfortable friendly. It was a very informative and enjoyable experience. The service department was very helpful and made the visit very easy and comfortable More
by LUKE590
Employees Worked With
Steve inService
November 03, 2020
Sales rep and the car was fine. We were very disappointed with the mark in the office that did the paper work and the invoice with the mark in the office that did the paper work and the invoice More
by KATHYOTT98
